Sales Manager

Annmarie J. Wishart

**** ****** ***** **** ( Lake Orion, MI, 48359

248-***-**** ( ***************@*******.***

Senior Account Manager

** ***** ** ********** ***** leadership and fueling revenues and market

visibility by spearheading relationship building efforts in the automotive

industry. Consistently achieve top ranked performance in every position by

bringing revenues and profits to new heights. Strong account management

skills, practiced in turning customer relations to that of a valued

business partner. Excellent interpersonal skills, able to build and sustain

effective customer and partner relationships.

. Impact the visibility, profitability, and acquiring new business through

expert orchestration of strategic marketing and partnership development

efforts.

. Equipped with a strong portfolio of successes contributing to the

profitability and success of customer relationships.

. Managed program teams and provided team members with the leadership,

resources, and motivation to achieve goals.

. Implement advanced analytical and market analyst skills to identify and

effectively address business, operational, and relationship/partnership

issues.

( Business Development ( Relationship Building ( Team Building/Management

( Negotiation

( OEM Management ( Cash Collection ( Product Development ( Sales Best

Practices ( New Business Awards

( Customer Acquisition & Penetration ( Strategic Market Planning (

Growing Profits

PROFESSIONAL EXPERIENCE

Sr. Account Manager Chrysler, Faurecia Interior Systems ( 2005-2008

Account Manager Ford/AAI and Chrysler, Brose North America ( 1999-2005

Senior Account Manager Ford/AAI Lear Corporation ( 1996-1999

Release Engineer, Lear Corporation ( 1995-1996

Assistant to Plant Manager, American Axel ( 1994-1995

Customer Service Representative, Ford Motor Company ( 1993-1994

KEY ACCOUNT MANAGER

FAURECIA INTERIOR SYSTEMS (2005-2008)

Chosen to manage door module accounts in North America. The first award of

this new technology in North America. Elevated the performance of programs

through innovative creation and launch of cost saving/retaining efforts.

. Expanded business capabilities of assigned programs through establishment

and cultivation of strong customer relationships. Sales growth for large

accounts.

. Responsible for planning and execution of sales strategies for all

Chrysler Accounts.

. Increased profitability on modules 15% by skillful negotiations of

engineering/program changes.

. Coordinated pricing and product changes on 7 different Chrysler directed

partnerships.

. Optimized productivity and operational quality by partnering with

operations/production groups for the establishment of new manufacturing

policies/procedures.

. Managed 2 sales employees, which lead to collection of 2.1 million of

unpaid customer open requisitions.

. Successfully negotiated contract with Jeep CKD Venezuela for 3 million

yearly profits. Global contact for customer/internal/partners for global

sales of Jeep door modules. Optimized existing global accounts and

developed significant relationships.

. Supported Market research analysis in monthly and quarterly status and

development meetings.

. Maintained constant awareness of competitive threats that might affect

account sales and profitability and took appropriate actions to

neutralize competitive threats.

. Coordinated and hosted all customer visits to Corporate Headquarters,

Plants and Suppliers

. Mentored 2 Engineers who transitioned into the Sales Department, managed

and trained these individuals in sales practices

Key Achievements

V Increased product pipeline opportunities by 110 % in 12 months

V Grew revenues 90% in 14 months

V Surpassed semester objects 150% for 3 consecutive years

V Collected 5 million in Tooling 12 months prior to customer

payment terms.

SENIOR ACCOUNT MANAGER

BROSE NORTH AMERICA (1999-2005)

Drove development and negotiation of new customer agreements. This was

accomplished by encompassing product commitments, specifications, and cost

targets. Established and cultivated key relationships with Chrysler and

Ford executives, managers, purchasing agents, and engineers. Acted as key

liaison between the customer development team and internal departments.

. Collaborated with marketing team in the strategic development and launch

of highly effective brand imaging of Brose North America to U.S. OEM's

. Lead core team that worked with Chrysler to write Chrysler Corporate

Window Regulator Specification.

. Successfully analyzed market data to identify trends/opportunities and

develop strategic direction from market information that led to the award

of $600 million of new business.

. Successfully negotiated 1 billion dollar agreement with Ford/AAI. This

was a 12 year exclusive agreement for Mustang Program.

. Increased profitability 9.5% by developing and implementing process and

product improvements.

. Developed relationship with Lear Corporation that resulted in the company

being awarded status and a seat track supplier. Served as Customer

Relationship Manager for this new business award.

. Key member of team responsible for increasing corporate presence in U.S.

Assisted with the development of standards, customer team structures, and

marketing of corporate image.

. Managed and directed multiple resources with the customer, including

sales engineering support, and monitored all plant issues, pricing,

implementation, and delivery issues.

. Managed team visits globally for world class sales team.

. Coordinated all customer visits, AAI/Ford, and Chrysler. This included

large customer group visits to Mexico, Germany, Canada, and USA.

. Team Leader managed 4 departments that resulted in successful product

launch.

. Managed team of 3 sales coordinators and chaired monthly divisional sales

meetings.

Key Achievements

V Increased program profitability by 25% in 17 months

V Negotiated 2 million in sales of prototypes to Ford /AAI at 120%

profit

V Consistently ranked as highest profitable programs Account

Manager in North America

V Collected 100% of tooling prior to launch of Mustang Program

SENIOR ACCOUNT MANAGER

LEAR CORPORATION (1995-1999)

. Investigated and resolved all sales and program management-related issues

for several product programs. Managed several different components for

Cougar (SW164) platform and Mustang (SN95 and S197) vehicles

simultaneously.

. Served as primary interface with Ford/ AAI customers and suppliers.

. Negotiated multi-year contracts valued as high as $20 million per year

with Ford/AAI. Prepared preliminary quotes, detailed project costs, and

determined cost and schedule adjustments for program changes.

. Ensured suppliers met all cost and timing commitments. Authorized

assembly plants and suppliers to implement engineering changes.

. Managed project budgets and overall programs valued as high as $52

million. Resolved billing and program disputes, working closely with

client teams.

. Increased company revenue and profitability by implementing

product/process improvements, which reduced costs to customers, resulting

in increased business.

. Enhanced marketing efforts through skillful building of top performing

team.

. Optimized productivity and operational quality by partnering with

operations/production groups for the establishment of new production

policies/procedures.

. Forged key partnership with Visteon Corporation, managed $20 million

engineering design test budget

. Managed team of 2 Account Managers, 2 sales coordinators on a global

basis on 5 different products.

Key Achievements

V Highest profitability in division

V New Business Award

. Annmarie ( Page Two ( ***************@*******.***

RELEASE ENGINEER (1995-1996)

. Tracked pending engineering changes and updated purchasing, supplier, and

manufacturing groups of approved changes.

. Responsible for issuance of final engineering releases authorizing

internal and external suppliers to implement approved changes.

. Managed tracking documentation for assigned product-related engineering

changes.

. Processed internal and external quotes. Monitored estimated versus

actual cost variances.

. Formulated and maintained change and program timing charts.

PLANT MANAGER'S ASSISTANT

AMERICAN AXLE CONTRACTED VIA KELLY SERVICES (1994-1995)

Functioned as the plant manager's assistant. Focused operations in the

production department and tracking production initiatives.

. Tracked pending engineering changes and updated purchasing, supplier, and

manufacturing groups of approved changes.

. Responsible for issuance of final engineering releases authorizing

internal and external suppliers to implement approved changes.

. Managed tracking documentation for assigned product-related engineering

changes.

. Processed internal and external quotes. Monitored estimated versus

actual cost variances.

. Formulated and maintained change and program timing charts.

CUSTOMER SERVICE REP

FORD MOTOR COMPANY (1994-1995)

Investigated and resolved disputes regarding dealership/vehicle experience.

. Acted as liaison between customers, dealerships, and parent company.

SALES REPRESENTATIVE

BILL COOK AUTOMOTIVE GROUP (1990-1994)

. Carried out sales of automobiles in dealership environment.

. Earned Sales Guild Award - Silver Chapter for Outstanding Sales

Achievement, 1990, 1991.

. Ranked as High Gross Margin Salesperson, 1991.

. Achieved status of 2nd Highest Volume Salesperson, 1991.

. Recognized as Top Salesperson, three consecutive months, 1990.

FINANCE MANAGER/SALES REPRESENTATIVE

STU EVANS LINCOLN MERCURY (1986 - 1990)

. Performed sales of automobiles. Promoted to Finance Manager in less than

one year.

. Negotiated loans and leases with customers and financial institutions.

. Carried out sales of insurance and warranties to customers.

Additional Skills:

. Proficient in Microsoft Word, Power Point, Excel, Office, and SAP.

. Excellent communication skills coupled with strong writing and

presentation skills.

EDUCATION/AFFILIATIONS

Bachelor in Business Admin

University of Michigan

University of Michigan Alumni Association ( Northern Michigan University

(Course work in business)

. Annmarie ( Page Three ( ***************@*******.***

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