Manager Plant

James G. Nelson

N*** Highview Road

Ixonia, WI **036

Home: 262-***-****

***.*******@*****.***

Objective:

To obtain a warehousing position that will allow me to use the

skills acquired in the last two years,

and to continue to expand my knowledge in the field.

Education:

PC Pro Schools, Brookfield Wi.

Microsoft IT Training Academy

Technical Certifications:

. MCP - Microsoft Certified Professional

. MCDST - Microsoft Certified Desktop Support Technician

. CSS - Customer Support Specialist

. HDA - Help Desk Analyst

Technical and Professional Skills:

. Performing and troubleshooting an installation of Windows XP

. Troubleshooting the desktop environment of Windows XP

. Set-up and support of Microsoft Outlook, Outlook Express, and

Internet Explorer

. Troubleshooting connectivity issues, usability issues

. Take pride in achieving best possible results

. A quick learner with ability to adapt to new challenges

. Self-motivated, enthusiastic, and willing to accept increased

responsibility

. Effective independently as well as a member of a team

Work History:

Reliable Salon Resource Group 3212 W. Mill Rd. Milwaukee, WI. 53209

6/2007 - present

Warehouse/ I.T. Support

. Receiving pallets of product and checking against packing slip. Stock

into warehouse locations

. Verifying packing slip to Purchase Order, report discrepancies to manager

and purchasing dept.

. Picking, scanning, packing orders and shipping via UPS Worldship

. Upgrade and update memory and version in UPS computer

. Worked with Integrasoft application (over 25,000 SKUs), stock lookups,

UV scanning, etc.

. Set up laptop computers for new salespeople, e-mail, user accounts,

indigo olive briefcase

. Installed anti-virus on laptops (10), PC's (6), and at our stores(3)

. Troubleshooting of Outlook, Outlook Express

. Remove and replaced Hard drive, reload Windows XP, Integrasoft

. Research error codes, employ fixes

. Research and make purchases (hard drive, printers, mice, anti-virus)

International Concrete Products Inc. Germantown, WI

8/1997 - 4/2006

Batch Plant Operator

. Preventative maintenance

. Contacting vendors to order materials

. Entering and adjusting Mix-design data

. Daily, Monthly, and Yearly material usage reports

. Weekly back-ups

. Liaison between casting crew and supervisors

. Day to day operation of concrete batch plant using state-of-the-art

computerized batch system

. Equipment operation (Michigan front loader, skid steer, overhead

crane,sit down forklift)

Contact this candidate