ROSS HAMILTON
*****@***.**.***
SUMMARY
Highly resourceful professional with extensive testing and management
experience. Skilled troubleshooter able to analyze and isolate malfunctions
to the component level. Strong teamwork skills, with demonstrated capacity
to motivate and train diverse professionals to maximize productivity.
Systems: Solaris 2.5 - 10, MS Windows 95 - XP, UTS/UNIX.
Languages: HTML, Unix Shell Scripts, 370/390.
Protocols: NIS/NIS+, NFS, DNS, TCP/IP, FCAL, SCSI.
Hardware: Amdahl Mainframes: 580, 5890, 5995.
Sun Desktops: Ultra1 - Ultra80, SunBlade100 - SunBlade2000.
Sun Workgroup Servers: E250, E450, E220, E420, E280, E480, E880.
Sun Enterprise Servers: E3800, E4800, E6800, E10k, E12k, E15k.
EXPERIENCE
Ross Home-Improvement - Port Orange, FL
Proprietor (2007 - present)
Responsible for the daily operation, scheduling, and billing for Ross Home-
Improvement.
. Performed complete kitchen redesigns including oak cabinets with
crown molding, tile & Corian surfaces, installed appliances and
including all necessary plumbing & electrical, including such
amenities as a skylight, recessed refrigerator.
. Involved in the redesign of a family room to better utilize
space by creating an entertainment center for TV and music;
added a walk-in-closet to enhance the client's master bedroom;
installed 125Amp service panel, integrating new construction and
obsolete electrical sub-panel.
. Performed all phases of bathroom remodeling including drywall
installation, plumbing, tile installation, electrical, and
installation of a variety of shower, toilet & tub kits, and
outdoor gas tankless water heater.
. Installed Wilsonart glueless, ceramic, porcelain floors and
glass tile backsplash . Pergo Prodigy, Dupont, Bellawood,
Tarkett, Home Legend, Thomasville wood floor systems with a
variety of baseboard trim. Installed red oak solid hardwood
floors, repaired damaged sections of hardwood floors.
. Completed all phases of installation (duct work, electrical,
insulation) on a Rheem Criterion gas forced air system furnace.
Maranti Networks - San Jose, CA
Lab Design Coordinator, SAN Engineer (2003 - 2007)
Project Manager for lab design and migration for startup network storage
controller company.
. Responsible for the design and construction of new Quality
Control and Development labs.
. Actively worked with other internal groups to gather
requirements, plan a 3-stage migration
which included management of external storage vendors, and
implement them in a reliable,
scalable environment with no downtime.
. Decommissioned old lab facilities to extract existing fiber
optic cable and cat5e Ethernet
cable for use in the new test facilities that allowed the
company to save valuable resources.
. Identified, and migrated fragmented lab facilities into a
centralized test environment.
. Managed migration of existing storage and network equipment
into the new facility
with improved power and UPS management. Other improvements
included a
well documented, managed rack design and improvements in
storage management.
Sun Microsystems, Inc. - Palo Alto, CA 1997 to 2003
Network Test Engineer, Lab Manager (2000 - 2003)
Project Test Lead for next generation network and storage cards. Lab
manager for QA labs.
. Performed RAS qualifications on high-end servers with next
generation network, storage, and security cards. Developed test
plans, defined test matrices and topologies, and coordinated
testing with other QA groups.
. Coordinated redesign and move team for lab consisting of
hundreds of systems. Awarded for significantly improving the
infrastructure through centralization, modularity, and upgrading
to a gigabit-based backbone.
. Constructed and maintained department-wide file, web, install,
and tools servers.
. Ordered, maintained, and upgraded equipment for department, from
low-end desktop to high-end enterprise systems.
. Prepared department for another move. Worked with building
architect firm to design electrical schematics, room layouts,
network topology.
. Drove the coordination and implementation of service contracts
for new and used equipment., significantly reducing redundant
inventory while increasing machine uptime.
System Test Engineer (1997 - 2000)
Tested compatibility and functionality of OS in regards to new platforms
and CPU upgrades. Led teams and formally represented department on Product,
Engineering, and Business teams. Effectively and efficiently managed
concurrent projects on a regular basis.
. Project Test Lead for one of Sun's best-selling products
(Ultra10). Managed all test areas, responsible for all
documentation, test matrices, bug tracking, and product
transitions. Point of contact for 12 separate test teams and
published final report to product team.
. Responsible for quarterly hardware ordering (over $100,000).
. Managed, trained, and mentored up to 8 engineers, at times
working on concurrent projects. Provided technical advice,
leadership, and direction to other engineers.
. Developer of the USB HPI (patent: P5492). The device was
instrumental in helping USB team debug and resolve software
issues related to USB on Sun platforms.
. Designed department's first real client-server test area.
Increased the number of test machines by 250% through reclaiming
and upgrading outdated and prototype equipment, reducing test
times by 50% and saving $100,000+ for the department.
. Upgraded QA lab from 10baseT to 100baseT private network.
. Responsible for regularly giving technical presentations to
upper management.
Amdahl Corporation - Sunnyvale, CA 1983 to 1996
System Test Engineer (1983 - 1996)
Involved in design simulation, verification, and analysis of future
mainframes. Worked independently on various projects with minimal
supervision to achieve test objectives.
. Tested, debugged, and verified systems prior to shipment to
customer sites. Diagnosed and identified all machine
malfunctions to the component level.
. Investigated failures on systems installed in the field.
Analyzed customer field data and root caused field returned
parts. Provided appropriate corrective action in weekly failure
reports.
. Member of platform debug team. Interfaced with internal support
groups to bring up and resolve design and manufacturing defects.
. Used UNIX and C to revise tests to further enhance diagnostics
and to facilitate different debug situations found on
mainframes.
. Identified, analyzed, and isolated machine malfunctions.
Recognized repeatedly in the areas of volume and accuracy of
debug throughput. Debugged system integration and component
failures: reset, speed, stopped/wait state, and time-out errors
to the latch level using logic analysis and software
manipulation.
EDUCATION
Personal Leadership Courses 2002
High-speed Networking 1999
Solaris 2.x System Administrator 1998
Unix Shell Programming 1998
Ohlone Community College (President's List) A.S., Electronics -
1983