Training Services
Resume:
Charline Emory
Durham, North Carolina 27705
EDUCATION:
East Carolina University, B. S. in Sociology, 1991.
Capella University, M. S. in Health Care Administration, 2009.
WORK EXPERIENCE: Employers may be contacted
January 2, 2002 - January 2, 2009
Facility Survey Consultant, NC Department of Health and Human Services
. Analyzed, explained, applied and interpreted federal and state
regulations.
. Monitored, evaluated and assessed client service requirements.
. Investigated abuse, neglect and/or exploitation issues and completed
reports utilizing specialized computer programming and Microsoft Word.
. Completed surveys per federal guidelines and typed detailed reports
utilized Microsoft Word and Vista.
. Worked with various professional and paraprofessional staff. Interpreted
regulations and written reports.
April 17, 2000 - January 1, 2002
MR Specialist II, Tennessee Department of Mental Health
. Analyzed, explained, applied and interpreted laws, rules, regulations and
policies.
. Conveyed requirements that must be met for licensing by the Department.
. Investigated abuse, neglect and/or exploitation issues and typed reports
utilizing Microsoft Word, Excel and other specialized programming.
. Represented programs before the general public.
September 21, 1998 - April 7, 2000
Behavior Support Specialist/Care Coordinator, Frontier Health/OUB
. Prepared training material for staff.
. Interpreted and applied rules, regulations and program requirements.
. Assessed the integrity and quality of services provided.
. Represented programs to review committees. Collected and analyzed
information and data for report purposes utilizing Microsoft Excel and
Microsoft Word.
. Completed functional assessments, interviews and naturalistic
observations for report purposes.
. Prepared charts, tables and/or graphs for report purposes utilizing
Microsoft Excel.
. Provided consultation services and made appropriate referrals for service
options.
. Facilitated delivery of wrap-around services.
. Developed appropriate plans of services and cost plans for consumers.
. Coordinated programming to meet consumer needs.
. Provided documentation to outside agencies to facilitate authorization of
services.
. Ensured compliance with requirements for services and reimbursement.
March 17, 1997 - September 17, 1998
QDDP, Person County Group Homes, Inc.
. Provided supervision to professional and paraprofessional staff.
. Developed, supervised and evaluated consumer programming. Processed
referrals and applications.
. Provided training to staff. Facilitated delivery of wrap-around
services.
. Maintained the security and confidentiality of consumer records.
. Maintained graphs, charts, baseline data and other pertinent data to
assure the continued application of specific programs utilizing Microsoft
Word and Excel programming.
March 1, 1992 - March 14, 1997
Advocate I, Murdoch Center
. Prevented and investigated abuse, neglect and/or exploitation of
consumers.
. Completed written reports and presented findings to the Human Rights
Committee for review.
. Trained staff on laws, policies, rules and regulations governing the care
and treatment of consumers.
June 10, 1991 - February 27, 1992
Teacher/Parent, Pitt County Group Homes, Inc.
. Collected and analyzed data.
. Formed consultations to modify and enhance program effectiveness and
efficiency.
. Counseled customers on alternative behavioral methodologies.
CERTIFICATES:
. June, 1999-Behavior Support Specialist certification with the State of
Tennessee, Department of Mental Health and Developmental Disabilities, 10
months training.
. July 2002-Intermediate Care Facilities for Persons with Mental
Retardation Basic
Surveyor Training Course, 5 days.
. July 2003-NCIT CLEAR training, 2.4 CEU's; October, 2006-NCIT CLEAR
Advanced Training, 2.4 CEU's.
. February 2009-CPR/First Aid Certified.
Contact this candidate