Customer Service Data Entry

*** *. ******* **. *** ****

Mesa, Arizona ***** 602-***-**** Msg w/Joann

480-***-**** Agatha Castro-Hernandez

Objective Seeking full time position in Data Entry, Accounts

Payable & Claims Processing.

Experience 03/2008-06/2008 Synergy Svcs./Aetna Phoenix, AZ

Appeals Specialist

Researched unpaid Mercy Care bills and forwarded to

Appeal coordinators for further processing.

Prepared appeal cases for closure.

Filed appeal folders in various cabinets upon case

closures.

01/2008-03/2008 Randstad/JP Morgan Chase Phoenix,

AZ

Encoding

Encoded checks for deposits for various company

accounts.

Sorted incoming deposit bags and sorted various

checks.

08/2007-12/2007 Spherion/ACS Tempe, AZ

Invoice Processing

Processed up to 150 invoices for payment.

Printed out all incoming invoices from various

companies through VS inbox.

Sorted invoices by amount of pages and submitted

for further scanning.

01/2006-07/2007 WageWorks Phoenix, AZ

Claims Processor III

Processed 250 Health/Dependent care claims daily

for payment

Verified health care card purchases for variety of

health care products, prescriptions and services

rendered.

Received training in commuter claims processing and

temporarily assisted in that department

Trained to process Bank of America's tuition

reimbursements averaged 130 daily.

Faxed commuter claim forms to different working

que's according to deadline requirements.

02/2002-03/2003 Casino Arizona Scottsdale, AZ

Vault/Cage Cashier

Paid out winning slot machine tickets.

Paid out jackpots & prepared tax information

paperwork for winnings over $1200.00.

Balanced cash drawers ranging from $50,000.00 to

$100,000.00 on daily basis.

Assisted other vault cashiers in preparing register

bags for all shifts and balanced the vault to

prepare for next shift.

06/1996-08/2001 Ft. McDowell Tribal Admin. Ft.

McDowell, AZ

Payroll Clerk

Processed payroll bi-weekly for over 325 tribal

employees.

Sent direct deposits & payroll taxes.

Open new accounts for employees with various credit

unions & deducted loan payments for individuals

with existing loan accounts.

Sent child support payments through AZ

clearinghouse.

Maintained accurate balances & records for

vacation, sick, & personnel leave hours accrued

Provided various reports upon request by Controller

and accountants

Handled discrepancies regarding pay, leave hours or

additional concerns regarding pay or balances.

Education 2003-2004 Mesa Community College Mesa, AZ

Majored in Accounting

Completed Office XP and survey of computer

information.

1990-1991 Eastern Arizona College Thatcher, AZ

Majored in Business Administration

Work study program for Vice Presidents office &

received further training in office technology.

References Herberta McLevain 480-***-****

Priscilla Calvin 480-***-****

Henrietta Yazzie Chester 480-***-****

Skills 12,000 KSPM (Data Entry & 10key)

Excessive knowledge in MS Word, Excel, Access, &

PowerPoint Have excellent customer service skills

& detail oriented.

Contact this candidate