Sales Customer Service

KENNETH H. DENNY

**** ******** ***** ( Colorado Springs, Colorado 80918

719-***-**** ( ********@****.***

SALES AND MARKETING LEADER / SALES CONSULTANT

Media and Advertising, Medical and Dental Equipment, Pharmaceuticals, Green

Industry

Dynamic, proactive, and impact-generating leader with strong history of

driving revenue and profitability for companies spanning diverse industry

sectors. Astute thinker and planner, offering demonstrated ability to

identify sources of experience, expertise, and acumen and integrate the

same to realize goals and objectives. Proven closer, reputable for

leveraging consultative sales strategies to meet customer needs while

solidifying sales agreements. Confident and trust-inspiring communicator,

relationship-builder, and problem solver. Analytical, organized, and

focused success architect.

AREAS OF EXPERTISE

Team Leadership ( Sales and Marketing ( Consultative Selling ( Strategic

Planning ( Revenue Growth

New Business Development ( Market Penetration and Positioning ( Process

Improvements ( Problem Solving

Communication ( Account Management ( Negotiations ( Customer Service,

Loyalty, and Retention

Product Research ( Networking ( Relationship Building ( Prospecting and

Cold Calling

Sales Presentations ( B2B Marketing ( Team Training

PROFESSIONAL EXPERIENCE

MCLEOD USA PUBLISHING COMPANY, Colorado Springs and Denver, Colorado ( 1999-

2008

Directory provider publishing classified ads in both print and online

forms. Acquired by Yellow Book in 2002.

Sales, Advertising, and Marketing Consultant:

Championed business growth and development initiatives through leveraging

consultative selling, strong client relations and communication, and

focused market penetration. Identified and pursued leads; established

thriving professional network, and persuasively pitched service offerings.

Closed sales with new and existing accounts. Advanced company achievement

by contributing to the development of strategic approaches to solidifying

client relationships and uncovering market growth potentials. Orchestrated

up to 20 product presentations on weekly basis for on-site delivery to

clients including Edward Levy and Associates PC, Robert Wareham, Esq., and

CC and Mary Ellen's Bail Bonds.

Key Accomplishments:

. Propelled 28% revenue boost in Central, Southern, and Front Range

Colorado areas, skyrocketing 11% past target.

. Hiked annual existing account revenue by 34%.

. Consistently achieved top 20% standing among sales representatives.

. Slashed chargebacks due to company errors by approximately 30% while

soothing dissatisfied clients and revitalizing customer loyalty and trust

through focused service and communication.

. Played key role in driving largest jump in gross margins and profit.

Career Note: Additional professional experience includes roles as Directory

Advertising Consultant for U.S. West, General Manager for Aerospace

Engineering Recruiting, Outside Sales Representative

for American Network, Technician for Solar Energy Research Institute,

Switchman Brakeman

Conductor for Union Pacific, Field Engineer for Dowell Chemical, and

Hostler / Fireman

for Missouri Pacific Railroad.

KENNETH H. DENNY ( Page 2 ( ********@****.***

EDUCATION

Graduate Coursework in Business Administration

University of Denver, Denver, Colorado

Coursework at the School of Dentistry

Meharry Medical College, Nashville, Tennessee

Coursework at the School of Dentistry

University of Missouri, Kansas City, Missouri

Bachelor of General Sciences in Pre-Medicine / Pre-Dentistry

Kansas State College, Pittsburg, Kansas

Associate of Arts in Pre-Medicine / Pre Dentistry

Major in Biology, Minor in Chemistry

Coffeyville State Junior College, Coffeyville, Kansas

AWARDS

Top Performing Consultant Colorado Springs 2000 Solicitation

Top Salesman for Telephone Sales in Co-Op Advertising

Top Sales Performer for 11 Colorado Directories

Vice-President's Circle of Excellence Award (2 times)

President's Circle of Excellence Award

TECHNICAL SKILLS

Microsoft Word, Excel, and PowerPoint ( Quark

Contact this candidate