Project Manager Management

Profile

Microsoft Certified Network Administrator who is both people oriented and

task motivated. Focused on solving end user and networking issues utilizing

trouble shooting, project management and technical writing skills as well

as ability to work effectively under pressure.

Work Experience

DRS TECHNOLOGIES - MELBOURNE, FL 2008 - 2009

Environmental Test Technician

Performed environmental thermal testing and vibration analysis of

assemblies and sub-assemblies related to opto-mechanical and electronic

production hardware. Familiar with ISO 9000/9002 standards and practices.

. Contributed input on testing process, resulting in procedure changes

that corrected errors in procedure documentation.

. Cut failure rate by more than half, saving valuable time and

frustration, which helped meet production deadlines by changing

thermal test of battery packs.

. Demonstrated exemplary teamwork by working weekends and overnight on

many occasions, resulting in meeting production goals and ensuring

customer satisfaction. In this time, the company moved from worsted

rated in product satisfaction and product quality to number one,

resulting in the award of additional contracts.

Elite aerospace - MIRAMAR, FL 2004 -2007

Network Administrator/ Project Manager

Performed network administrative and project management duties such as

active directory functions; adding and managing end users and permissions;

network trouble shooting, service pack updates and nightly backups of data.

Performed day to day end user PC and printer duties. Maintained company

website, phone system and database updates/reports.

. Coordinated and oversaw the migration project from Windows NT server

to Server 2003 ensuring data integrity, with minimal down time for the

company and end users.

. Coordinated and oversaw the migration from Windows 98 to Windows XP

for end users, resolving many peripheral device problems and allowing

a faster and more efficient work environment.

. Created technical process documentation to ensure consistency, save

time and prevent future errors.

. Initiated creation of process plans across departments including

Purchasing, Stock Room, Building Maintenance and Technical Library.

Hills Inc. - MELBOURNE, FL 2002 -2004

Jr. Network Administrator/Network Support

Performed network administrative and project management duties such as

active directory functions; adding and managing end users and permissions;

network trouble shooting, service pack updates and nightly backups of data.

Performed day to day end user PC and printer duties. Maintained company

website, phone system and minor report generations.

. Managed and performed network and end user responsibilities including

rewiring network with shielded CAT 5 cabling, allowing faster and more

efficient operations.

. Created and managed highly functional and efficient company website

that presented valuable information to customers and prospective

customers, resulting phone calls and generating new business.

. Created technical documentation of changes that had been made to

ensure consistency and save time and prevent future errors.

Cobb Consulting - Ft. Lauderdale, FL 2001 - 2002

Network support

Performed active directory functions adding end users and permissions.

Installed computers, software and hardware for small or new companies.

. Performed weekend support, allowing the company to work cost

effectively and efficiently.

. Created technical documentation of changes that had been made to

ensure consistency, save time and prevent future errors.

. Resolved user issues with minimal down time by effective

troubleshooting of network and end user problems.

Caribe Aviation - Ft. Lauderdale & Miami, FL 1995 -2001

Technical Publications Manager

Performed day to day operations and oversight of Technical Publications

department and library with over 100 technical manuals and required federal

documents.

. Created and performed technical documentation and procedures for

Technical Publications department that standardized operations and

allowed for organized, effective and more proficient system of

operations, as well as faster turnaround time on product repairs,

ensuring customer satisfaction and continued business.

. Researched and found new vendor sources for technical overhaul manuals, saving the company $3-10,000 per manual.

. Created and maintained effective database of all in-house manuals to

ensure use of latest revision, which resulted in current documentation

and passing audits by both customers and federal inspectors with no

write-ups, interruptions or fines.

Technical Proficiency

. Networking Plus Certified, MCP Certified and Microsoft Certified

Systems Administrator

. Microsoft Office, Visual Basic 6.0, HTML, Adobe Photoshop,

FrontPage, Macromedia Dreamweaver UltraDev 4 and MX

. DOS, Window 2000 Pro, Server 2000, Server 2003, Veritas 9.0, Arch

Server, Surf Control, Spector CNE

Educational Background

Herzing College, Melbourne, FL

Network Management / MCSA

Florida Computer and Business School, Miami, FL

Web Site Design

Devry Institute of Technology, Lombard, IL

Associates Degree in Electronics

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