Human Resources Management

DIANA HARRISON, MBA, SPHR

**** **** *********, ** ***** 216-***-**** *******@*****.***

Avenue

http://www.linkedin.com/in/hrdianaharrison

Human Resources Manager

. Certified Senior Professional in Human Resources (SPHR) offering HR

experience and education distinguished by commended performance and

proven ability to align HR competencies with business strategies and

objectives.

. Extensive background in HR generalist affairs, including employee

recruitment and retention, performance management, conflict resolution,

benefits and compensation administration, HR records management, HR

policies development and legal compliance.

. Proactive, customer focused and result oriented leader with excellent

interpersonal, team building and project management skills.

HR Skills

HR DEPARTMENT STARTUP Staff Recruitment & Orientation &

Employment Law Retention On-Boarding

FMLA/ADA/EEO/WC Employee Relations Performance Management

Payroll Administration Benefits & Wellness HR Policies & Procedures

HRIS Technologies Administration

HR Program/Project Salary Planning

Management &Administration

Conflict Resolution Culture & Communications

Professional Experience

HUDSON & KEYSE, LLC- PAINESVILLE, OH

Financial services firm specializing in account receivables management.

HR Manager, 2008 to Present HR Generalist, 2006-2008

Recruited to assist an entrepreneurial organization establish HR function

and handle HR generalist workplace issues. Promoted to fulfill a broad

range of HR functions, including recruiting, administering benefits,

overseeing disciplinary action and managing HR records. Worked with senior

management to create policies and procedures; manage culture-focused

strategic initiatives; create group benefits offerings; and develop

orientation, and salary administration plans.

. Managed and performed full-cycle recruitment activities from sourcing to

hiring, including job profiling and posting; applicant screening,

interviewing and evaluation; interview scheduling; coordination and

feedback; reference/background checking; extension of employment offers;

salary negotiations, relocations and visa processing. Negotiated

approximately 70 salary offers at both the exempt and non-exempt level.

. Designed, managed and administered corporate benefit programs for

medical, dental, vision, disability, life insurance and 401(k) plans;

including enrollment, employee claims resolution, change reporting, and

communication of benefit information to employees.

. Established and implemented corporate wellness program, creating annual

expense savings of $19,000. Developed and managed wellness committee and

behavior change programs and annual health fair.

. Revised job descriptions across all levels. Performed functional job

analysis to construct an accurate picture of the duties and skills

required for each position.

. Successfully lead corporate culture development initiatives including

establishment of firm intranet (SharePoint) and quarterly newsletter

publication.

. Facilitated employee training including orientation, educational benefit

workshops and conflict resolution.

. Created employee surveys and conducted focus group sessions to enhance

recruitment/operational training procedures and to identify employee

engagement opportunities.

. Team leader/expert user in ADP corporate solutions, for the following:

o HR/Benefits Solution, HRIS software

o EZ Labor, Time and Attendance tracking

o Pay Expert, Payroll Administration

o COBRA Benefit Continuation Services

o Tax Credit Services

. Participated in the creation of a merit based performance evaluation

program including goal alignment and salary administration.

. Performed compensation analysis including benchmarking and market

comparison.

. Participated in the development, implementation, and adherence to

corporate policies and procedures ensuring that they are properly

communicated and consistently enforced.

. Performed HR metric analysis including attrition and requisition rates,

cost/benefit analysis and training statistics.

CALFEE, HALTER & gRISWOLD, LLP - Cleveland, OH

Business and legal services firm

Legal Floater Secretary, and IP Docket Assistant,

2003-2006 (Student)

. Prepared client correspondence and legal documents including complaints,

answers, discovery requests/responses, notices, motions, briefs and

pleadings.

. Transcribed tape dictation.

. Scheduled and coordinated meetings and events.

. Managed intellectual property patent and trademark documentation.

Education & Certification

CLEVELAND STATE UNIVERSITY - CLEVELAND, OH

Master of Business Administration (MBA), Human Resources Concentration,

2007

CLEVELAND STATE UNIVERSITY - Cleveland, OH

Bachelor of Business Administration (BBA), Management & Labor Relations

Concentration, 2005

Cum Laude

Senior Professional in Human Resources (SPHR), Human Resources

Certification Institute (HRCI), 2009

Professional Training & Memberships

PROFESSIONAL TRAINING

. HR Generalist Program-Society of Human Resources Management (SHRM)

. Responding to Conflict: Strategies for Improved Communication-American

Management Association (AMA)

Memberships

Lake County Workforce Investment Board, 2009-present

National Black MBA Association (NBMBAA), 2007-present

Society of Human Resources Management (SHRM), 2005-present

Technical Skills

MS OFFICE (WORD, EXCEL, POWERPOINT, PUBLISHER, OUTLOOK); ADP BUSINESS

SOLUTIONS (PAY EXPERT, HR/BENEFIT SOLUTIONS, EZ LABOR); TALEO BUSINESS

EDITION RECRUIT

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