Customer Service Maintenance

Location:

Posted:

April 10, 2010

***********@*****.***

James Robert Downs

OBJECTIVE

To obtain a position in the Information Technology field that supports my

previous experience in maintenance and supervision along with my current

education for a rewarding position where I can contribute to success of an

organization

SKILLS/QUALIFICATIONS

. Troubleshoot computer issues

. Hardware/software installation

. PC repair

. Technical support

. Troubleshooting and installation electronic devices

. Supervision and management

. Employee training and professional presentation

. Client/Company liaison

. Inventory control order tracking

. Building maintenance

. Customer service professional

EMPLOYMENT HISTORY

Building Services May 2006 to Present

Carmel Clay Parks and Recreation, Carmel, IN

. Lead staff in maintenance responsibilities

. Train new hires and existing employees on company services

. Building maintenance

. Reporting and scheduling

. On-call hours

Building Services August 1996 to May 2006

Zionsville Community Schools, Zionsville, IN

. Lead staff in maintenance responsibilities

. Train new hires and existing employees on company services

. Building maintenance

EDUCATION

TechSkills, Indianapolis, IN

Information Technology

A+ Certification, on track to obtain Network +, MCP, MCSA