Customer Service Years Experience

Jamelle D. Metcalf *************@********.**********.***

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Jamelle D. Metcalf

**** ***** **** ***.****, Conway, AR 72034 501-***-****

*************@********.***********.***

PROFESSIONAL SUMMARY

I’m a strong mind and determine individual with a can do attitude. I have 7 years experience in

information technology and customers. I always strive to be the best at what I do.

Key Strengths

Computer support, Customer Service Skills, Managing, Count and

Experience in Microsoft speak well and clearly, handle money very well.

office, troubleshoot understand how to meet Able to make withdraws

each customer specific and deposits. Balance

needs money and payroll

PROFESSIONAL EXPERIENCE

Mayflower Foods, Carlisle, AR 1/10/2003-7/15/2007

Team Leaders

Promoted to Team Leader

Earned 5 raises in pay

In His Image Youth Center, Little Rock, AR 10/6/2007-4/8/2008

Teacher

Managed to bring children’s grades up

Managed to improve students conduct in the classroom

Tutor children ages 6-12

Planned field trips for students

Dollar General, Conway, AR 8/5/2008-1/22/2009

Sales Associate

Trained in management

Gain a raise in pay

Became a Team Floor Leader

GOM Accounting, DeValls Bluff, AR 3/7/2009-present

Help Desk Assistant

I earned my associate’s degree at the University of Central Arkansas. I have 7 years experience in

computer information. Skills include all of Microsoft Office, and all Microsoft Windows from

2000 to Windows 7. I am able to troubleshoot computers, install software and use virtual PC. I

have background in accounting, inventory, balancing and pay role. I have great customer service

skills will includes speaking well, and satisfying the customer to return again

EDUCATION AND PROFESSIONAL DEVELOPMENT

Associates Degree University of Central Arkansas Conway, AR 1/6/2007-8/10/2009

Degree in progress Pulaski Technical College North Little Rock, AR 8/16/2009-present

Jamelle D. Metcalf *************@********.**********.***

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Earned my Associates degree in education at University of Central Arkansas. Will graduate with degree

in computer science in July, At training in Hardware and CCNA training in network.

PROFESSIONAL AFFILIATIONS

Honors Society

HONORS AND AWARDS

Received the President’s award and graduated high school with honors holding 3.5 GPA. I was awarded

employee of the month at Mayflower Foods. I earned business and information technology certificates.

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