Customer Service Supervisor
Resume:
Youzhi Liu
Seattle, WA *****
**********@*******.***
QUALIFICATION
. Excellent customer service experience, and being highly responsible
and reliable
. Motivated, personable with a strong willingness to learn
. Proven ability to work in unison with staffs in a multi-cultural
workplace as a team contributor and under pressure.
. Strong Organizational and time management skills and a detail-directed
problem solver.
. Proficiency at MS Word, MS Excel, MS Power Point, Database management
and internet research tools
. Fluent in English, Cantonese, and Mandarin
EDUCATION:
Central Washington University Ellensburg, Washington
Bachelor of Science in:
. Accounting June2009
. Business Administration June2009
EMPLOYMENTS:
Uwajimaya-Seafood Department April 2007~October 2007
Seafood Clerk
Supervisor: Ken Hewitt
Contact Phone: 206-***-****
. Served customer with excellent skill and established positive long
term relationship
. Manage seafood inventory for stocking and rotation
. Responsible for selling food and price check with cash register
. Quick mastering skills as professional Cutter
. Provided technical assistance to new staff.
. Maintained Seafood Department in the best condition for customers
. Worked independently and highly cooperated in teamwork
Chinoise Caf May 2004~April 2007
Waiter assistant
Supervisor: Chiharu
Contact Phone: 206-***-****
. Served 20 tables in busy dinner hours
. Explain neatly how different menu items are made
. Confirm with customers to make sure that they are enjoying food and
take action to correct any troubles
. Assisted waitress with food order and table cleaning
. Cooperated with waitress to meet the customer demand
Fun Forest Amusement Park June 2005~September 2005
Cashier and Game Operator
Supervisor: Fred
Contact Phone: 206-***-****
. Provided customer service to visitors and assisted others with
information inquiries.
. Handled cash procedures, operated electronic cash register; balanced
the register and cash flow at the end of shift.
. Worked with highly diverse individuals and promoted positive working
relations.
. Performed any related duties as assigned by supervisor or designee.
INTERESTS AND ACTIVITIES:
. Swimming, Basketball, Computer
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