Project Manager

Jerry Elias

Summary

IT Professional with ** years of experience in systems and business

analysis/engineering/administration with thorough knowledge of LAN/WANs,

design, administration, configuration, installation, support, security and

maintenance. Proven success with businesses ranging from small local

companies to worldwide conglomerates and Fortune 500 companies including

Federal and State Governments. Offer expertise in formal and regulated

change-control procedures, guidelines, and documentation. Extensive

certifications and experience allowing for rapid assimilation with minimal

training.

Business Profiles

Industries: Government, Consulting, Pharmaceuticals, Manufacturing,

Research, Financial, Banking, Hospitality, Healthcare, Real Estate, Retail

and Entertainment

Functional Areas: Enterprise & Systems and Application Analysis/Design, QA,

Testing, Problem-Solving, Coaching/Mentoring, Training, Development, Sales,

Customer Service, Account Management, Revenue Generation

Methodologies: ITIL, Productivity Management, e-Frameworks

Professional Experience

Lockheed Martin - IT Consulting May 09 -Present

Senior Systems Administrator / Team Lead

Team Lead and Senior Systems Administrator contracted to the Department of

Defense and The Air Force Reserve Command at Pope Air Force Base,

Fayetteville, NC.

. Manage a 6-12 person team. Responsible for managing, coordinating,

evaluating and quality control for all assignments to team members on

daily basis. Supervised all team members in the performance of:

continued education, company values and customer satisfaction.

. Designed, documented, developed and implemented an enterprise level

network from project inception, through planning design and

implementation. Evaluated as a highly successful implementation and

included network infrastructure and Windows 2008 Server Active

Directory Forest.

. Responsible for project management, design, implementation and

operation of an enterprise level Active Directory integration for a

major network project, to include all troubleshooting, complex problem

solving, reporting and operations.

. Planned and implemented all server infrastructures for the network and

then maintained all Windows 2003 & 2008 servers.

. Responsible for all network infrastructure configuration and

operations to include DNS and DHCP, WSUS and SCCM/SMS server

maintenance, packaging and deployment, Junior Level Cisco Router and

Switch configuration and deployment.

. Developed and presented all status reporting to senior management on

daily, weekly, monthly basis both verbally and in writing.

. Conducted analysis and performed problem identification and

resolution while managing the implementation, testing and operations

of all production and development servers' backup solutions

. Evaluated, developed, documented and supervised the administration of

all project testing environments, producing a large number of reports

for senior and executive management as part of the process.

. Mentor and train technicians, administrators and help desk personnel

. Gather hardware/software/equipment team requirements and work as

consultant with active 3rd party participants while managing the

efforts vendor integration.

. Scale: 200 Servers; 5000 Users

Environment: Microsoft Windows Servers (2003 & 2008), Microsoft Windows

Desktop Operating Systems (XP & Vista), Active Directory, Microsoft

Application Servers (Terminal Server, Exchange, WSUS, SCCM, SMS, IIS),

Microsoft Office Suites, Multiple Network Management and Desktop/Server

Utilities, Scripting (VB, Batch), Cisco Routers & Switches, Fiber Optic and

Copper cabling, Clustering (MS, VCS, SQL), Load Balancing, SAN/NAS (EMC),

Quantum Libraries, DNS, DHCP, TCP/IP, Blackberry, Printers, Scanners,

Copiers, VPN Hardware and Client, NetIQ DRA, CommVault, VMware

Keane, Inc. - IT Consulting Aug. 00 - Oct. 08

Principal Consultant / Network and Systems Administrator / Project Manager

/ IT Support

Responsible for Client Solutions Center Network: Server Administration,

Internal IT Support, Account Support and Project Management. Contracted to

clients 25-80% of time and managed internal IT support during non-billable

and available hours.

. Planned and implemented all server infrastructures for the network and

then maintained all Windows 2000, 2003 & 2008 servers including Citrix

and Terminal Server environments, DNS and DHCP configuration and

maintenance.

. Lead Administrator for Active Directory integration, troubleshooting

and maintenance including Group Policies.

. Gather project requirements from clients. Develop projects plans,

guidelines and obtainable timeframes for successful completion.

. Assist Sales Team in RFP, SOW and SLA Agreements

. Discovered and informed sales teams for new revenue generating

business avenues.

. Developed and presented all status reporting to senior management on

daily, weekly, monthly basis both verbally and in writing.

. Responsible for creating and maintaining a secure and uniform

development, testing, support and project management environment.

. Migrate and administer data and documents into centralized databases.

. Conducted analysis and performed problem identification and

resolution while managing the implementation, testing and operations

of all production and development servers' backup solutions

. Mentoring and training technicians, administrators and end users

whenever appropriate

. Scale: 30-50 Servers; 750-1000 Users

Environment: Microsoft Windows Servers (NT, 2000, 2003 & 2008), Microsoft

Windows Desktop Operating Systems (95, 98, Me, 2000, XP & Vista), Active

Directory, Novell Netware Servers (all versions), Microsoft Application

Servers (Terminal Server, Exchange, WSUS, SQL, SMS, IIS, Commerce, VSS),

Citrix, Microsoft Office Suites, Multiple Network Management and

Desktop/Server Utilities, Scripting (VB, Batch), VMware, Routers, Switches,

Clustering (MS, VCS, SQL), Load Balancing, Backup Device Libraries,

SAN/NAS, NetApp, DNS, DHCP, TCP/IP, Blackberry, Printers, Scanners,

Copiers, VPN Hardware and Client, PVCS, Rational Rose, Crystal Reports

Keane, Inc. Consulting Positions and Projects

Additional Project Responsibilities available upon request

Schneider Electric - Manufacturing/Distributing Keane Project Dates:

Jul. 05 - Oct. 08

SENA Production Support Analyst and Developer

Lead Architect of the WebTrends Analytics application and Top Level tester

and sole support for Schneider Electrics Distributor Parts ordering and

customer quote system (EQM) within regards to Networks and Terminal

Server/Citrix installations.

LabCorp - Medical Keane Project Dates: Feb. 06 - Oct. 08

Network and Systems Administrator

Responsible for the all aspects of creating and maintaining an offsite

network used to link Labcorp's IT Infrastructure to all medical offices

and labs which utltized Labcorps testing services

NC Division of Water Resource - State Government Keane Project Dates:

Apr. 06 - Sept. 06

Network and Systems Administrator

Performed a complete restructuring of their data center, network hardware

and reconfiguration of all servers and user computers.

Wilson Medical Center - Healthcare Keane Project Dates: Jan. 04 -

Jan. 05

HIPAA Security Technical Expert

Responsible for the technical discovery, analisys and recommendations for

the HIPAA Security Compliance

Blue Cross Blue Shield of NC - Healthcare Keane Project Dates: Jul. 04 -

Sept. 05

Network and Systems Administrator

Responsible for the all aspects of creating and maintaining a development

network used to test and migrate a web based user entry system Change to

Microsoft Exchange & Terminal Server.

NC Banking Commission - State Government Keane Project Dates: Mar. 04 -

Sept. 04

Network and Systems Administrator

Performed a complete transition of the network from Novell to Windows,

including a migration to Microsoft Exchange & Terminal Server.

NC Employment Security Commission - State Government Keane Project

Dates: Jul. 04 - Apr. 05

Network and Systems Administrator

Performed a technical assessment and re-development of ESC's web portal.

Cisco Systems - Technology Keane Project Dates: Feb. 03 - Dec. 03

Network Analyst

Provided Load Testing expertise for the Status Tool, one of a suite of

Internet Commerce applications

Lucent - Technology Keane Project Dates: Jan. 03 - Dec. 03

Network and Systems Administrator

Responsible for the all aspects of creating and maintaining a production

network used for supporting a web-based human resources management

application

NC State Library - State Government Keane Project Dates: Jan. 02 -

Dec. 03

Network and Systems Administrator

Responsible for the all aspects of creating and maintaining a development

network used to design and implement a Kids Portal web site for the Sate of

NC.

Bluebolt Studios - Interior Design/Retail Keane Project Dates: Aug. 00

- Jan. 02

Network and Systems Administrator

Responsible for the all aspects of creating and maintaining a development

network used to design and implement an Interior Design Software Suite.

UnitSource - Property Management Keane Project Dates: Aug. 00 - Aug. 01

Network and Systems Administrator / Email Administrator

Responsible for the all aspects of creating and maintaining a development

network used to design and implement a client accessable search, review and

payment system for rental condos, townhouses and apartments.

Bayer Corp. - Research Mar. 00 - Aug. 00

Senior IS Analyst

Responsible for all NT-based servers within the areas of hardware and

software testing, implementation, configuration, and support.

. Provided full support for NT-based servers

. Diagnosed, researched, resolved, tested and documented all server

performance issues and outages

. Analyzed and recommended future server needs and trends

. Served as the technical lead on all projects involving server

infrastructure

. Mentor and train desk-side technicians, other administrators and end

users whenever appropriate

. Bayer side Project Lead for implementation of Microsoft SMS upgrade

with hired project company, Keane Inc.

. Project IT Lead for facility disaster recovery program and

implementation using Veritas and SunGard solutions

. Project team member for NetApp appliance deployments.

. Scale: 30-50 Servers; 1500 Users

Environment: Microsoft Windows Servers (NT, 2000 & 2003), Active Directory,

Microsoft Windows Desktop Operating Systems (95, 98, Me, 2000 & XP),

Microsoft Application Servers (SQL, SMS, IIS, Commerce, SNA), Microsoft

Office Suites, Multiple Network Management and Desktop/Server utilities,

DNS, DHCP, TCP/IP, NetApp, Hardware & Software Clustering, Backup Device

Libraries, Veritas, SunGard Disaster Recovery

Inacom Information Systems - Computer Consulting Apr. 97 - Mar. 00

Systems Engineer

On-site contractor between Branch and Corporate clients. I worked for

companies in the research, pharmaceutical, and manufacturing industries.

. Configured, supported and administered an FDA regulated 1300+ user,

multiple domain environment

. Provided post-installation administration

. Maintained databases

. Installed, configured and maintained Pharmacy to Physician Video

conferences systems for GSK

. Mentor and train other technicians whenever appropriate

. Contracted to Bayer Corp as NT Systems Administrator

. Scale: 20-30 Servers; 100-500 Users

Environment: Microsoft Windows Servers (NT & 2000), Microsoft Windows

Desktop Operating Systems (95, 98, Me, 2000 & XP), Novell Netware Servers

(all versions), Microsoft Application Servers (Exchange, SQL, SMS, IIS,

Commerce, SNA, VSS), Microsoft Office Suites, Multiple Network Management

and Desktop/Server utilities, DNS, DHCP, TCP/IP.

Inacom Information Systems Consulting Positions and Projects

Additional Project Responsibilities available upon request

Sphinx Pharmaceuticals (Eli Lilly) - Pharmaceutical Inacom

Project Dates: Jan. 99 - Aug. 00

IT Consultant

Responsible for Server and Desktop Administration and Support.

Glaxo Smith Klein (GSK) - Pharmaceutical Inacom Project Dates:

Aug. 98 - Dec. 98

Network Systems Engineer

Responsible for installation and troubleshooting of 3rd party Video

Conference Systems

PGI Nonwoven - Manufacturing Inacom Project Dates: Apr. 97- Jul. 98

IT Consultant

Responsible for Server and Desktop Administration and Support.

Elias IT Consulting - Computer Consulting 01/92 - Present

Proprietor

Small computer consulting firm where I perform configurations, installs,

upgrades, diagnosis, and repair of PC & server hardware/software,

peripherals, LANs/WANs, networking devices and printers.

. Provides turnkey support and maintenance of hardware, software,

peripherals and printers

. Builds PCs, Servers and install, troubleshoot and maintain LANs/WANs

to spec

. Installs, configures and supports client hardware and software

applications

. Designs, develops, and administers various companies and personal Web

Site(s)

. Design all graphic art

Environment: Microsoft Windows Servers (NT & 2000), Active Directory,

Microsoft Windows Desktop Operating Systems (95, 98, Me, 2000 & XP), Novell

Netware Servers (all versions), Linux (multiple configurations), Microsoft

Application Servers (Exchange, SQL, SMS, IIS, Commerce), Microsoft Office

Suites, SAN/NAS, Backups & Libraries, Management and Desktop/Server

utilities, Various Graphic Arts/Publication applications, Security, Apple,

Firewalls, Routers, Switches, Wireless networks and associated devices,

Removal Storage, Antivirus/Spyware

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