Timothy F. Sullivan
Pickerington, Ohio 43147
Home/Cell 614-***-****
Employment Experience-
February 2006-July 2009 Telhio Credit Union - Asset Protection
Manager
This position oversaw the departments that
minimize the credit union's risk. I was
responsible for controlling the delinquency,
reducing costs and maximizing recoveries. My
collection policies and procedures were key in
drastically reducing loss and getting delinquency
under control where it remains today at the lowest
point in recent memory and under 1%. The
collections department, recovery, bankruptcy,
legal, fraud and repossession personnel reported
directly to me. Besides establishing and enforcing
policy and procedures, I monitored all aspects of
performance in the above noted departments. I did
employee work reviews and evaluations as well as
addressing any performance issues of said
employees from coaching up to termination.
Additional duties include vehicle repossession
placements, sale scheduling and personal
representation at the auctions as well as
maintaining a working relationship with all
vendors related to these departments including all
outside collection agencies. I attended any court
hearings that may have been necessary. I was also
head of loss mitigation. When foreclosure became
necessary I initiated foreclosure saw it through
to judgment and vacancy. I then was in charge of
assessing, repairing, cleaning and setting sale of
the property and all other responsibilities for
the house up through closing of the liquidated
property.
July 2002- February 2006 Lenders Transport Systems - Owner
I started this Collateral Recovery Business in
July 2002. LTS Inc recovers any type of motored
vehicle by repossession for a large array of
financial institutions. My work is sub-contracted
through larger placement companies. I run the
daily operations, financials, client relationship,
as well as the field recovery and supervision of
all field agents. Running this business has tapped
on every piece of knowledge from my career in
finance and collections. My territory covers
thirty-three counties in Ohio and several in West
Virginia. This has kept me on the leading edge of
all current skip-tracing services currently
available and laws governing collection practices.
My company has been successful from start-up and
has been the leading contractor for any agency I
have contracted with.
June 1999 to August 2002 Central Ohio Credit Corp. - Recovery
Manager
As Recovery Manager of this sub-prime automobile
finance company, I was responsible for the ongoing
collection, repossession, legal paperwork and
attorney placement of all charged-off accounts. I
managed a small group of Recovery Specialists and
oversaw not only their work, development and
strategies, but also coordinate the repossession
companies and represent the sale of repossessed
vehicles at each of the auto auctions. This
department is also responsible for all bankruptcy
paperwork and filings as well as all court
appearances on behalf of the company. My
experience and knowledge was a key factor in
reducing company loss and risk. My creativity has
had an incredible success in the recovery of the
accounts which include repossession deficiencies,
insurance deficiencies, write-offs, and
bankruptcies. I have a vast knowledge of all
facets of secured auto loans and the laws
governing the recovery and prosecution of such
loans.
Oct. 1997 to May 1999 Check Free Recovery, Inc.- Director of
Operations
I was selected for this position at a time when
this ten year old company experienced overnight
growth to over ten times its size. My
qualifications enabled my success in establishing
and redefining all facets of the policies,
strategies and procedures over all three divisions
of their check and account receivables agency. I
not only oversaw the day to day operations of the
collection and payment processing department, but
also hired, coached and developed the staff from
collection reps to managers. I was the key liaison
to our clients and was also in charge of loss
prevention and investigations for the company and
our clients. I grew through ongoing seminars and
by attending the monthly meetings as a member of
the Central Ohio Fraud Investigators Association
(COFIA).
March 1996 to Oct. 1997 World Financial Network National
Bank* (WFNNB) - Recovery Manager
This position included a vast range of
responsibilities. As the Recovery Manager for this
self-directed group, I was responsible for
interviewing, hiring, training and the development
of the recovery collectors. I handled escalated
supervisor calls, worked on financials,
projections and budgets as well as maintaining a
queue of charged-off credit card accounts.
Oct. 1995 to March 1996 WFNNB* - Fraud Investigator
As a Fraud Investigator, I supported all divisions
of the Limited Credit Services. I investigated
fraudulent credit card activity, mail order fraud
and internal company risk concerns. I needed to
identify trends in such activity as well as set
perimeters to curb it. This position required
great communication skills and analytical ability.
Time management was essential. I interacted with
all levels of law enforcement.
June 1994 to Oct. 1995 WFNNB* - Mid-Range Collector
I worked and maintained a queue of delinquent
credit card accounts of card holders that were tow
to six months past due. Eventually as a lead
within my group, responsibilities included setting
and implementing section strategies and the
training of new collectors. I was cress-trained in
the credit and new accounts department for a
better understanding of the credit card business.
Education Pickerington High School- Graduated 1987
The Ohio State University-Sept. 1987 - June 1990
(Business Management)
Columbus State Community College - September 1991 - June 1998
(Business Mgmt./Continuing education)*
* Indicates WFNNB as the bank division of Alliance Data Systems
formerly Limited Credit Services