Donna Lenahan
626-***-**** *****.*******@*****.***
HUMAN RESOURCES PROFESSIONAL
A dynamic team leader with a record of successes in all areas of Human
Resources. Proven experience in leading innovative corporate wide
initiatives, best practices, tools and programs through strategic
planning, brand development, and customer relationship building. Skill for
identifying issues and offering solutions and taking corrective actions in
a timely manner.
Core Leadership Qualifications
. Strategic Business Planning . Team Building & Leadership
. P & L / Budgeting
. Training and Development . Process Redesign/Change Management
. HR Transformation
. Contingent Workforce Management . Cost Control . Vendor
Management
. Performance Management . Recruitment Tools, Processes and Systems
Professional Experience
Time Warner cable, Los Angeles South Division
2006 - Present
Domestic Telecommunications Company; $15 B in annual revenue. 2nd largest
telecommunications company
Field Director of Human Resources Business Partners and Talent Acquisition
Managed all Employee Relations and Talent Acquisition. Supervised staff of
11 Direct Reports and 2 Contractors. Analyze processes to create and
improve organizational processes and systems, branding, assessment tools
and implemented proactive tools and programs for staffing solutions.
Evaluate recruitment operations and provide recommendations and implement
strategies to achieve goals.
. Partnered with Senior Leadership in Driving HR Strategy and
Administrative support to Marketing Team Reorganization and targeting
functional job and role clarification. Managed Performance Review Cycle
process, Employee Relations and Job Eliminations. Partnered with
Compensation teams and Sales Teams to develop analysis of compensation
plans for High employee churn positions.
. Created supervisory skills training programs and managerial programs
focused on various topics and professional development programs for entry
level supervisors and High Volume Exempt positions.
. Manage Recruitment Programs and Strategies to drive Best Practices.
Implemented successful internal mobility program and Employee Referral
programs that drove consistent processes and increased internal branding.
Programs drove internal application processes and were directly
responsible for 40% of fills from internal upward mobility. Employee
Referral program helped to increase organizational mantra to leverage all
employees as recruiters driving talent identification and reduction in
overall recruitment cost. Implemented Centralized Recruitment Tools
process focused on driving best practices in Generational Sourcing
Strategies. Implemented use of new sourcing tools leveraging Internet,
Internet Job Boards and Social Networking Sites to identify talent for
Field and Professional level recruitment across the portfolio
PROTOCOL AGENCY, Los Angeles
2001 - 2006
Management consulting organization providing leadership placement for
permanent and project basis.
Acting Vice President/Director of Human Resources
Led the Human Resources function for a diverse group of clients for
projects and transitions in staff.
. Successfully implemented centrally leveraged new applicant tracking
system (Brass Ring) and Metrics Reporting Tool (Web Focus, Business
Objects) to drive centralized recruitment processes and tracking
mechanisms to support compliance and government regulatory requirements.
100% End User Adoption of Tool land created standardized recruitment
process supporting external and internal recruitment programs.
. Tasked with implementing a Contingent Worker Solution to address the vast
spend of Contract, Temp and Independent Contractors leveraged. Efforts
attributed to driving cost controls in partnership with strategic
procurement on centralized negotiated rates and fees with Staffing
Vendors as well as implementation of a Technology Solution, leveraged
across entire portfolio. Cost Controls targeted a cost savings in
addition to driving controls with Sarbanes Oxley and legal liability with
co-employment. Partnered closely with Legal, Security, Procurement and
Internal Audit to identify trends/risks areas and develop recommendations
to enhance efficiency and effectiveness of operational and business
compliance processes across multiple business units. Developed plans,
policies and procedures to support new processes to ensure end user
adoption.
. Created and directed the implementation of policies and procedures and
organizational infrastructure
. Successfully implemented new applicant tracking system (Brass Ring) and
Metrics Reporting Tool (Web Focus, Business Objects) to drive centralized
recruitment processes and tracking mechanisms to support compliance and
government regulatory requirements. 100% End User Adoption of Tool land
created standardized recruitment process supporting external and internal
recruitment programs.
Virgin Entertainment Los Angeles, CA
2000- 2001
Worlds largest privately held retail music and entertainment division of
Virgin. Largest music retailer in North America. $5 million in domestic
revenue.
Vice President Human Resources Noth America
. Managed Human Resources staff: payroll, benefits, employee relations and
training & development.
. Created recruitment philosophy, policy and plan for additional store
openings across North America.
. Designed and implemented an employee recognition program focused on
individual and team contributions.
US TRUST COMPANY Los Angeles, CA
1998-2000
An investment wealth management firm for individuals and corporations. 2000
employees in Western US
Vice President Human Resources
. Managed Recruitment Compliance efforts and Affirmative Action Goal
Planning. Created Annual Affirmative Action Responses and compliance
documentation to fulfill regulatory government compliance efforts. Served
as key respondent for and achieved successful resolution to EEOC
complaints and audits.
. Implementation of Executive Search Function. Helped to support and drive
Executive Search Strategies resulting in a significant reduction in
leveraging Executive Search Companies resulting in a cost savings of over
$1 million in 3 years time frame. Assisted in the candidate cultivation
and recruitment of Executive level searches in Finance, Sales and
Marketing.
. Coordinated all salary administration practices.
. Challenged with Managing Facilities Budget and eliminating rogue spend.
Successfully managed P/L budget reducing cost associated with
expenditures resulting in over 200K annualized savings.
Home savings of america, Irwindale, CA
1995-1998
Largest savings and loan in the United States. 2000 employees in Southern
California.
Vice President Human Resources
. Established the Human Resources function for multi-state divisions
. Implemented training program to foster and improve managerial knowledge
base regarding EEOC Investigations and Sexual Harassment.
. Implemented recruitment plan increasing diversity recruitment by 20% of
exempt level managers
. Implementation of College Relations Programs focusing on Diversity and
Driving College Partnership Program. Managed College relations to and
successfully engaged over 100 Interns in 3 Years through our Internship
Program across the entire portfolio. Successfully established a 75%
Diverse Intern Population resulting in 75 conversions to full time
positions.
TOYOTA MOTOR MANUFACTURING, Georgetown, KY
1987-1995
Automotive manufacturing plant 2500 employees
Human Resources Consultant
. Developed start-up Human Resources function.
. Created pre-assessment hiring programs.
. Conducted extensive management and promotional training.
Education & Training
GEorgetown College
BA Business Communications; Minors Political Science and English
HARVARD SCHOOL OF BUSINESS
MBA International Business; Special emphasis in Process Improvement