Software Manager

Carl Finkle abmzqc@r.postjobfree.com

**** ********* ***** (San Martin, California 95046 ( Phone: 408-***-****

( Cellular: 408-***-****

PROFILE

An experienced professional with over ten years of Information Technology

experience who provides top-notch service, sets high standards, and exceeds

expectations. A quality conscious contributor who performs confidently and

effectively under pressure and thrives on challenge. A problem solver that

is well-rounded, communicative, creative and envisions technical

perspectives to develop workable solutions.

PROFESSIONAL HIGHLIGHTS

Consultant

12/2008 - 01/2009 TCS (Tata Consultancy Services) @ Nielsen Online,

Milpitas, California

. Reported to the Technical Operations Manager within the Nielsen Online

business unit, providing short term, relief support while members of the

team were out of the office

. Administration and on-call duty of essential production and engineering

infrastructure including Linux and Solaris servers running a mixture of

open source and proprietary applications.

. Worked closely with the production and database teams, as well as the

engineering department providing technical support, troubleshooting and

administrating essential applications and hardware.

. Completed numerous tickets supporting end users relating to IT and IS

internal issues.

Consultant

09/2008 - 11/2008 TEKsystems @ E-Bay, San Jose, California

. Reconfigured remote labs used for development. Installed Cisco Catalyst

4948 Switches, Cyclades ACS 6000 console servers, and Geist Remote

Controlled Master (RCM) Power Distribution Units (PDU).

. Replaced IBM System x3550 server with Sun Fire x4100 Sun servers.

. Installed Nagios Client Software (NRPE) on Sun, IBM and Dell systems.

. Provided support for various end-users using Bugzilla for bug tracking.

. Experience with using Skype for instant messaging.

Consultant

01/2008 - 03/2008 Apollo @ Northrop Grumman, Sunnyvale,

California

. Responsible for installing and configuring Advance Lights Out Management

Software using IP addresses.

. Provided Pro Engineer application support for the Engineering team.

. Provided support for UNIX and Linux client systems connected to a Fibre

Hitachi SAN environment.

. Responsible for maintenance and support of Sun Solaris file servers.

. Installed, configured and implemented Nagios monitoring software.

. Installed and configured an x86 jumpstart server using DHCP.

Consultant

09/2007 - 12/2007 Global Infotech @ Symantec, Mountain View,

California

. Performed system administration functions on a variety of UNIX (Solaris)

and Linux (Redhat, Suse) systems.

. Performed storage administration functions on a variety of storage array

and SAN fabric devices.

. Assisted with the automation and deployment of OS images and advanced

storage configurations.

. Administered a lab inventory tracking system that will allow for internal

web access to system information.

. Supported internal engineering teams in fast-paced development

environment, responding to support requests.

. Racked and deploying new host and storage systems, connecting fiber

directories and zoning.

. Increased system utilization through the use of server/storage

virtualization, internal tools and methodologies

Consultant

02/2007 - 06/2007 EDS @ Cisco Systems, San Jose, California

. Provided network backup support for an Enterprise system at Corporate and

remote locations using Veritas Netbackup and Recovery System software.

All of the Master Servers and Media Servers where running Sun Solaris

O/S. Responsible for the backup of file systems containing raw data, NFS

file systems, Oracle databases, and VOBS (up to four petabytes of data)

on a weekly basis.

. Experience with NAGIOS software that creates reports of failed backups,

offline tape drives and servers, and hung processes.

. Experience using Netapp Ontap, Volume, Qtrees, Quotas and Backups using

Network Data Management Protocol (NDMP).

. Experience with NetApps Servers NearStores VTL (disk to disk backups),

NetApp Filer systems containing Veritas file system volumes, and SANS

running ONTAP operating system.

UNIX System Administrator

12/1999 - 04/2006 Globalstar, LLP - Milpitas,

California

. Provided hardware and software support for a dynamic development

environment consisting of Sun Ultra10, Sun Ultra60, Enterprise 450, 4000,

4500, 6000, Sun FireV240 and Sun FireV490 servers running Sun Solaris 7,

8, 9 and 10 operating systems. Installed and maintained application

software such as Tibco, Matlab, and ClearCase. Maintained software

licenses using FlexLM. Installed and configured Exceed on Demand (ultra-

thin, server-based PC X server) software which ran on End Users XP

systems at home.

. Provided UNIX support for the core development team running in-house

applications.

. Assisted in the development and implementation of an operational

readiness test procedure (ORT) to determine the stability of software

prior to deployment into a production environment. Provided ongoing

software deployment and support through all test cycles. Developed and

maintained a procedure for deployment into a production environment.

Worked closely with the Oracle DBA's when testing a new version of the

Satellite software. Alternate instances were created for testing so as

not to cause interruptions to the production version.

. Provided 24x7 support for the main site as well as several remote site

locations. Implemented and maintained NIS for servers on multiple

networks and developed processes for keeping the servers synchronized.

Installed and maintained Xerox Enterprise Content Management (DocuShare)

software used as a document repository for business critical

documentation. Installed Virtual Private Network (VPN) servers using RSA

Security at the main site as well as the remote sites.

. Supported and maintained company developed software used to support

ground control monitoring system and global positioning for a forty-eight

satellite constellation. Provided support for the NOC environment that

monitored these satellites.

. Experience with Remedy software used to track issues with the systems.

Member of a weekly team that reviewed and approved all requested changes

to the production environment.

. Designed, installed and maintained a backup solution utilizing Veritas

Netbackup software and an ADIC Scalar 100 LT02 tape robot to backup

supported servers and their disk arrays over a dedicated Gigabit network.

Backed up Oracle Databases instances, shutting down the application so

Netbackup could capture a cold Oracle Backup to tape.

. Installed, configured and maintained large disk arrays with terabytes of

data consisting of Sun StorEdge A1000 Disk Array, Sun Mass Storage Rack

attached to the Sun Enterprise System, and SurfRAID Triton 16SA.

Experience with Sun's RM6 and Veritas Volume Manager Software used to

manage the disk arrays.

UNIX System Administrator

06/1979 - 12/1999 TRW/ESL Incorporated - Sunnyvale, California

. Member of an IT group that supported multiple cross-functional

organizations. Provided a direct interface between the Engineering team

and customers and assisted in finding cost-effective solutions.

. Provided hardware, software and network support for an UNIX environment

of Sun, Hewlett-Packard and Silicon Graphic workstations. Installed and

maintained two NIS servers, three NFS servers, and one license server for

ninety client machines.

. Tested new versions of interactive graphic software and assisted vendors

to correct problems found in the software.

. Assisted and supported one hundred users through specification,

development, implementation and training phases.

. Performed daily system administration functions including maintaining all

accounts, performing daily backup of the servers, restoring files for the

users, installation of current updates and patches to the software

applications. Installed new workstations into the current system

configuration.

TECHNICAL SKILLS:

Experience with Sun Hardware, RAM, CPU, and disk boards for E6000 server.

Installed and configured large disk arrays. Experience with installation of

Sun Solaris operating system and application patches as well as the upgrade

of the Solaris operating system. The installation, configuration, and

maintenance of Sun yellow pages (NIS). Installed, configured and

maintained a jumpstart server. Installation and maintenance of FlexLM

license manager software. Experience with the installation, configuration,

and maintenance of Veritas Netbackup Software and Veritas Volume Manager.

Installed an anonymous FTP server. Ability to do shell scripting in C

Shell, Bourne shell and K Shell. Familiarity with Remedy Trouble Ticketing

System, Microsoft Office Tools. Supporting the NOC. Installation of SSH and

Sudo. Installed Redhat version 4, Suse version 4, X86 Solaris and HP 11i

version 1,2 and 3.. Worked with Veritas OpForce Server Provisioning

Software. Storage hardware, EMC, 3Par, and Hitachi disks. Configured

Advance Lights Out Management and configured a x86 jumpstart server.

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