Dear Sir/Madame:
It is with great excitement that I am enclosing my resume for your review
and to express my sincere interest in working with your company. I believe
that with my numerous years as a top producer in sales and managerial
experience, we would make a great team.
I graduated from Indiana University of Pennsylvania in 2003 where I earned
a Bachelor of Science in Hospitality Management. I possess the hard work
and determination it takes in getting the job accomplished. I pride myself
on my superior sales and management skills, including my desire to perform
large amounts of cold calling, generate leads and foster new relationships.
In my previous positions, I increased sales performance and motivated teams
to meet and surpass company objectives.
I am an experienced manager with skills in leading direct reports as well
as cross-functional teams, managing projects from cradle to grave,
justifying new product development investments, determining and documenting
new product and project requirements, developing sales forecasts and
product pricing, and assist in launching new products to the marketplace. I
possess the proven ability to cultivate and manage key account
relationships and large-scale projects. I have successful experience with
presenting to senior management, representing senior management in
discussions with others in the company, meeting with customers, training
and assisting associates, and coordinating marketing and advertising
objectives. I am confident I can do the same as a member of your team. I
have always had an excellent rapport with people. I am extremely passionate
about my work and am a dedicated individual with undeniable work habits. I
produce results and always exceed expectations. I'm a fast learner and love
a challenge. I'm an innovative self-starter, think outside of the box and
highly self-motivated.
Experience has proven me to be an effective and efficient professional with
extremely strong ethics, utilizing excellent interpersonal and
communication skills. My strong organizational and problem solving
abilities coupled with my capability to handle multiple and complex
projects would make the perfect fit for this position.
I welcome the opportunity to meet with you and discuss my employment with
your company. Please feel free to contact me at 703-***-**** or via email
at *******.********@*****.***.
Thank you in advance for your consideration.
Sincerely,
BS
Bernard Stennett
My personal and professional goal is to obtain a
challenging position with a market leader that
utilizes my experience in product management, sales
management, account management, project management
and marketing
Highly Competitive/Ambitious Sales Professional, with
cross-functional skills in:
Leading Teams, Strong Customer Relationship-Building,
Sales & Marketing, Prospecting, Visual Presentations,
Seminar Speaking, QA/QC, and Developing Accounts
> Award-winning leader in highly competitive team
situations
> Bachelor of Science Degree in Hospitality
Management
v Applied Knowledge & Demonstrated
Strengths v
? Self-driving & highly motivated ? Problem-
solving/troubleshooting talents
? Interpersonal communications ? Time management &
organizational skills
? Great networking skills/talents ? Computer
Operations
? Excellent/proven phone skills ? Understanding
customer motivation
? MS Office, Type 75+ wpm
? Verbal & written communication expertise
? Extremely productive in high volume, high stress
environments
The Mario Mitchell Team RE/MAX & I-Agent Realty v
Fairfax, VA
March 2008 - Present
Real Estate Industry: Realtor
2 Perform contract negotiations with buyers and sellers
< Stay current on market trends
< Perform cold-calling to potential
buyers/sellers
< Unmatchable communication and negotiation
skills
< Remarkable organizational skills and attention
to detail
< Proven ability to sell through objections
< Present purchase offers to sellers for
consideration
< Interview clients to determine their property
needs
< Prepare documents such as representation
contracts, purchase agreements, closing
statements, deeds and leases
< Coordinate property closings, overseeing
signing of documents and disbursement of funds
< Responsible for marketing/advertising and
networking within the community
Verizon Wireless v Woodbridge, VA v December 2004 -
March 2008
Cell Phone Industry: CUSTOMER SALES/CARE
REPRESENTATIVE
< Received Number One Customer Sales
Representative Title for nearly every
quarter/year for Store, District and Region
4 Performed contract renewals and upgrades
< Kept up-to-date with competitive promotions and
industry trends
< Maintained accurate sales records
< Exceeded corporate requirements for sales
objectives
< Resolved customer disputes and complaints with
a positive outcome
< Trained new employees
Red Lobster v Woodbridge, VA v 2002-2004
Subsidiary of Darden Restaurants
MIT (MANAGER IN TRAINING)/INTERNSHIP (Moved to
Management Position)
< Directly responsible for effectively managing,
empowering and training team members
< Performed cost-effective scheduling to lower
labor costs
< Monitored inventory levels to ensure accuracy
and reduce shrinkage
< Assisted in corporate manager meetings with topics
including market trends, budget reconciliations,
equipment costs, and financial reports during
quarters
< Evaluated issuance procedures and purchasing
systems
< Led internal communication meetings
< Monitored daily and weekly sales, drafted daily
reports, analyzed results and provided feedback to
management
< Exceeded guest expectations
Helton's Construction Company v Pittsburgh, PA v
2002-2003
Commercial & residential construction: CONSTRUCTION
MANAGER
< Consulted with clients to build relationships
and ensure 100% customer satisfaction
< Supervised, trained, coached, and motivated 6
team members
< Managed budgets and ordered proper materials
and equipment for delivery
< Calculated measurements and researched
information given through management
< Managed projects, including decks, baths and
additions
The Perch Inn & Restaurant v Mt. Union, PA v 1998-
2001
Hotel Inn and restaurant: MANAGER
< Performed numerous tasks within restaurant
including cooking, taking orders, bussing
tables
< Monitored sales and inventory levels
< Ensured restaurant maintenance and appearance
< Instituted special programs that directly
resulted in increased customer traffic
< Supervised, trained and motivated team members
Ruby Tuesday Restaurant, Inc. v Indiana, PA v 1998-
2001
Family-Style Restaurant: SERVER
< Performed numerous tasks within restaurant
including host and food preparation
< Assisted with successfully opening restaurant
< Recognized for meeting and exceeding customer
expectations
Reese Brothers v Indiana, PA v 1999
Telemarketing Firm: TELEMARKETER
< Top producer for credit card applications for
three consecutive months
< Presented company materials to prospective
clients and documented all issues and comments
through step-by-step process
< Completed market surveys of potential clients
and provided immediate feedback
< Assisted with the design of highly appropriate
credit card sales techniques which proved
integral to the company
Indiana University of Pennsylvania v Indiana, PA v
2003
Bachelor of Science Degree in Hospitality Management
< 3-year Letterman, All-Conference, 2-Time MVP
1998 & 2000
(Injured 1999)
< Featured Athlete in Sports Illustrated Magazine
< National Society for Minority Students in
Hospitality - Vice President
< Phi Beta Sigma Fraternity, Inc. - President
Awards:
< Certificate of Excellence for Outstanding
Performance & Lasting Contribution/ Top Data
Attainment
< Mystery Shop Evaluation = 100%
< Certificate of Excellence for Outstanding
Performance & Lasting Contribution in
TOP SMB Ration
< Highest Accessory Take Rate for Store Zone
< Certificate of Excellence for Outstanding
Achievement
< Highest Data to Contracts Pending for Store
Zone
Available upon request.
Bernard O. Stennett Tel: 703-***-****
13360 Colchester Ferry Place, Woodbridge, VA 22191 Email:
*******.********@*****.***
QUALIFICATIONS
SUMMARY
EMPLOYMENT
COLLEGE
INTERNSHIP
COLLEGE
EMPLOYMENT
HIGHER
EDUCATION
BUSINESS AWARDS
Bernard O. Stennett Tel: 703-***-****
13360 Colchester Ferry Place, Woodbridge, VA 22191 Email:
*******.********@*****.***
REFERENCES
OBJECTIVE