Manager Human Resources
Resume:
SONJIA JETER 408-***-**** / ***********@*******.***) Resume –
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SONJIA JETER
San Jose, CA
408-***-**** / ***********@*******.***
Profile Summary
Strategic Manager and Business Partner that effectively works with all levels within an
organization with a history of strong leadership skills and a solid knowledge of all aspects of HR
management. Work scope has included: North America, Europe, Asia Pacific and Latin America.
Demonstrated leadership skills in contributing to:
• Compensation • Mergers and Acquisitions
• Employee Relations • Performance Management
• Employee Retention • Talent Management
• Leadership Coaching and Development • Policy Development and Implementation
• Benefits Management
Professional Experience
PDF SOLUTIONS, INC., San Jose, CA 2006 -
2010
Leading provider of yield improvement technologies and consulting services
Director, Human Resources
• Delivered generalist support to over 200 employees including Consulting/Professional
Services, Engineering Services, Marketing, Research and Development and Administration.
Employee locations included the US, China, Germany, Italy, Japan, Korea, Singapore and
Taiwan
• Applied employment law and PDF policy to effectively manage ER issues to a positive
resolution
• Lead focal review process including performance and salary reviews, stock option grant
refresh and training and development programs for employees and managers
• Provided leadership, guidance and counsel to global senior management on HR policies,
procedures and HR related issues
• Partnered with VP/GM on workforce planning, resource allocation for engagements and
organizational change initiatives
• Designed and implemented Expatriation, Long and Short-term policies for client site
assignments both domestically and internationally resulting in consistent policy application
• Managed both domestic and international benefits programs
NUANCE COMMUNICATIONS, Menlo Park, CA 2000-2006
Leader in speech recognition software products
Director, Human Resources
• Created infrastructure and organizational structure of Employee Relations (ER) and
Employment functions which led to the growth of the company from an employee base of 100
to 500 worldwide and from 5 to 11 countries
• Business Partner to senior level management in Engineering, Professional Services and G&A
SONJIA JETER 408-***-**** / ***********@*******.***) Resume –
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• Managed all aspects of Employee Relations including the development of worldwide
corporate policies and procedures providing direction for all business partners
• Organized, implemented and communicated results of corporate-wide Employee Satisfaction
Survey providing data for executive decision-making
• Continuous improvement of programs, policies, practices and processes associated with
meeting the strategic and operational people issues of the organization worldwide
• Responsible for managing all Employment related functions and led a staff of 10 full-time and
contract recruiters
• Developed and implemented staffing strategies and programs to identify talent both within
and outside Nuance
• Participated in the due diligence of proposed acquisitions and mergers of companies
by Nuance and of Nuance
• Designed and led annual management training sessions resulting in stronger
manager skill sets
• Led RIF process both in the Americas and internationally and closed sites as required
THE VANTIVE CORPORATION, Santa Clara, CA 1997-2000
Acquired by PeopleSoft now Oracle: Specialized in Call Center Software
Manager, Employment and Employee Relations
• Managed Employee Relations (ER) and Corporate Staffing which included a staff of 8
• Delivered counsel to senior management on HR policies, procedures and HR related issues
• Developed and led focal review process including performance and salary reviews, stock
option grant refresh, training and development programs, workforce planning and
organizational change initiatives
• Led the integration of the Employee Relations and Staffing functions during the
acquisition of Vantive by Peoplesoft
NOVELL, INC., San Jose, CA 1987-1997
Leading provider of network services software
Human Resources Manager
• Supported client groups in Engineering, Marketing, Developer Services, Human
Resources, Finance and Information Services (400 employees)
• Managed the HR function in the Monterey, CA site including HR staff. Partnered with site
management which included the General Manager
• Led the integration/assimilation of employees through the acquisition of Digital Research
into Novell
• Instrumental in successfully relocating 40% of the organization from Monterey to
headquarters in Utah when the site closed
• Developed and implemented corporate-wide College Relations Program
Education
BSBM (Bachelor of Science in Business Management), University of Phoenix
Professional Development and Affiliations
2
SONJIA JETER 408-***-**** / ***********@*******.***) Resume –
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• •
Managing Within the Law Foundations of Coaching and Development
• •
Social Styles Behavioral Interviewing
• •
Flawless Consulting The Extraordinary Leader
• •
SHRM NCHRA
• SPHR Certification pending –
May 2010
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