Customer Service Medical

Katie Spencer

**** *. *** ******** #***

Home :480-***-**** Cell: 480-***-****

******@*****.***

Administrative . Customer Service . Scheduling

Top performing administrative professional with strong work ethic,

immaculate internal & external customer service skills, and strong

attention to detail. Demonstrates broad-based strengths in:

Cash Handling Customer Service Microsoft Office

Data Entry Collections Medical Terminology

Scheduling RIS, PACS Server, SAP Management

Professional Experience

Sodexo Sports and Leisure, October 2008- February 2010

Mesa AZ

Concession Supervisor

. Running the cash register for all sales transactions made by customers

. Providing continuous supervision for all staff working the concession

stands

. Providing customer service in a exceptionally busy working

environment.

. Maintaining all concession stands overall appearance by keeping them

clean and organized.

. Stocking front area with all food items as needed.

. Responsible for keeping inventory of all items sold.

Simon Med Imaging, Scottsdale July 2007- February 2009

AZ

Radiology Scheduler/ Patient Services Coordinator

Scheduling new and existing patients for a wide variety of radiology

procedures including; Stat, diagnostic, and screening exams. Mammograms,

ultra sound, sonograms, hystrersalpingogram, M.R.I's on a 3Tesla, 1.5 and

open M.R.I magnets, C.Ts, x-rays, fluoroscopy, joint arthrograms,

therapeutic injections, and O.B. exams.

Answering phones in a high call volume atmosphere.

Responsible for faxing stat and clinical reports to Doctors as requested

Managing and updating patient confidential information according to

H.I.P.P.A. regulations.

Changing or modifying patient information in our PACS server.

Scanning and linking patients important medical records and history for our

permanent company records

Receiving and/or requesting Doctor's orders/referrals as needed

. Handling all medical records.

. Filing and organizing films, faxing stat reports as requested and

ordering supplies.

Arrange a daily film or CD pick up through Inteliquik courier service.

Responsible for all the sending and receiving of various medical records to

and from our facility

Digitizing and importing CDs and films from outside facilities into our

PACS server to be used for comparison

Coca-Cola Enterprises, Tempe October 2005 - July 2007

AZ

Senior Accounting Clerk

. Responsible for the accurate counting and daily deposit of money

. Interact with various personnel to reconcile discrepancies, and

balancing bank activity on a daily basis

. Prepare daily deposit for armored car pickup with accuracy and

attention to detail

. Utilized currency and coin counting equipment daily to ensure 100%

accurate counting

. Secured money, check and company assets

Little Caesar's Pizza, Mesa AZ Jan. 2003- Jan. 2005

Assistant Manager

Handling all of the customers' concerns, complaints, or other inquires

Opening and closing restaurant daily

Responsible for opening safe and making all the cash deposits

Taking phone and walk-in food orders

Taking delivery orders to

customers

EDUCATION

Mesa Community College: 2007- Present

Working towards a Bachelor's degree in Sociology and graduating pre law

Contact this candidate