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Customer Service Manager

Location:
Portland, OR, 97212
Posted:
April 12, 2010

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Resume:

Angie Touhouliotis

503-***-****

**** ** **** ***** ***, OR 97212

*********@*****.***

SKILLS SUMMARY

To obtain a meaningful position that allows me to help a company succeed, interface with customers, and

use my professional skills in: Organization, Communication, and Customer Service.

EDUCATION

2002 2006 B.S. Business Administration

California State University of Los Angeles

Focus in International Business

Associate Justice in Associated Students Inc. University Student Government for 3 years.

EXPERIENCE

February 2009 Current Spa Manager

Kanani Pearl Spa 1111 NW Marshall Portland Oregon 97219

Kanani pearl spa is a boutique wellness spa. While embracing the spirit of Aloha. I

managed/oversight of entire spa, managed inventory control and all front desk operations.

Provided excellent customer service while being a team leader. Assistant the owners in achieving

core values of brand identity and financial goals. Accepted all other related projects and/or duties

assigned by owners.

August 2007 October 2008 Sales

Intermix NY 3500 Peachtree Rd NW Atlanta, GA 30326

Intermix is a fashion forward retailer which required one on one with customers and celebrities to

maximize their personal style. The position was very community focused and goal oriented which I

focused on weekly, monthly, and on a quarterly basis. Developed strong team work skills and customer

service skills. A vast knowledge on merchandise and designers was required, which helped in reaching

personal sales performance. Participated in visual merchandising bi weekly where I personally did floor

sets and helped the visual merchandising manager.

October 2002 June 2006 Disabled Students Tutor

California State University of Los Angeles

Daily use of Microsoft office systems. Helped students with disabilities with all tutoring, proctoring, and

anything needed to help them achieve a successful education. Helped with office administrative work

within the university and provided an exemplary customer/student experience. Helped and participated in

planning student activities that represented the Students with Disabilities Organization within the

university.

REFERENCES Available Upon Request



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