Manager Health
Resume:
MARCIE FLEISHMAN JUSTICE
FAYETTEVILLE, NC 28303
910-***-**** Home
910-***-**** Office
*********@**********.***
EDUCATION: Appalachian State University, Boone, NC
Master of Science – August 1986
Field: Exercise Science
Relevant Courses – Laboratory Measurements Sports Science, Analysis and Human Movement, Statistics,
Cardiac Rehabilitation, Adult Fitness, Physiology, Marketing, Public Relations
and Molecular Biology
North Carolina State University, Raleigh, NC
Recreation Resources Administration – December 1983
Concentration: Program Management
Relevant Courses – Program Development, Administration Budget and Revenue, and Planning and Personnel
EXPERIENCE:
2004- current Fleishman’s Tiny Town
Buyer
Work in family business as the clothing buyer for a 30,000 square foot children’s store. Responsibility for
maintaining inventory, as well as ordering, marketing and overseeing budget for the clothing area. Duties
to include but not limited to are: manager of all employee relations, policy’s, merchandise displays.
Change jobs in 2004 due to limited work in the consulting field as well as personal family issues.
2003 – 2004 Health Integration Partners, Inc
Southeastern Program Manager
Work with hospitals, government and city officials on developing a fitness, wellness and or recreation centers. Complied data to
determine business plan as well as membership, program, class rates as well as expenses related to each facility. As Program Manager
duties also are to assist in the design, development of programs and facility layout. Establishes policy and procedures for facility as well
as job description in compliance with the agency of the facility. Coordinate efforts with management team regarding evaluations of
programs quarterly as well as development of action plans.
Work with agency leaders (CEO’s City, Managers and Board of Directors) in presenting information regarding the programs and
financial data. Able to discuss all financial components of the business plan and to discuss how to be successful when areas are below
budget. Worked with insurance companies to develop on site programs to assist in reducing healthcare cost. Such programs as a risk
modification program to include exercise dietary intervention stress management and education. Developed survey analysis to follow
trends and outcomes so customer can see if programs are benefiting them by reducing health care costs.
Develop marketing plans for the agency regarding an establish set plan for pre-opening as well as program design, direct mail piece, logo
to name a few. Other duties are coordinating all facility orientations for new employees to include an organized retreat to discuss annual
projections. Work with staff on program manuals, rules, and regulations as well a cost analysis process.
1999- 2003 Cape Fear Valley Health System, Fayetteville North Carolina
Executive Director, Health Plex of Cape Fear Valley Health System
Designed, developed, programmed a 65,000 square foot building from start to finish. Created an annual three
million dollar budget as well as reported to CEO/President/Board of Directors on the success of the facility as
well as developing a management action plan to improved areas that did not met budget guidelines.
Established quarterly program evaluations to assess the effectiveness of the programs and how to improve or
develop more programming in needed. Bi annual survey sent to 4000 members to determine our customer
services as well as programs. Analyzed data and presented to CEO of hospital, as well as came up with
corrective plan of action to improve the weaknesses which came out in the survey. Presented corrective
action plan not only to staff but also to the membership.
Managed 80 employees to include hiring, firing, annual evaluations as well as developed measurable annual
competencies for the management team to achieve. Wrote policy and procedure manual for all areas of the
facility to include, aquatics, child care, fitness, membership, food service, pro shop, business office to name a
few. Also wrote emergency preparedness manual and job descriptions and program manual to include rules
and regulations of facility. Also developed an onsite training program for all employees to gear them in
effective customer service, telephone etiquette and team building and facility operations to include
emergency, facility upkeep and aquatic maintenance.
Developed marketing plan time line for each fiscal year to assist in promoting memberships and non-
member/member programs. Continue managing clinical services to include cardiac rehab, pulmonary rehab,
vascular health, diabetic center, and well on your way.
Effective team leader with management team; able to make decisions and provide advice on programs and
managerial guidelines to management team of the facility. Assist in the implementation plan of conducting
health appraisals to include but not limited to, anthropometric testing, oxygen consumption, percentage body
fat, cholesterol, blood pressure and over all risk assessment. Used personal wellness profile screening tool to
determine health assessment and risk appraisal on members, corporate, as well as the community.
1988 – 1999 Cape Fear Valley Health System, Fayetteville, North Carolina
Administrative Director of Cardiac/Pulmonary Rehab, Vascular Health and Wellness
Manage a four-phase state licensed Cardiac Rehab program. Duties include development of operating budget, capital budget, staffing
budget, financial statistics, policies and procedures, orientation manual, management action plan, performance improvement, safety and
infection control, emergency preparedness, billing, reimbursement, patient interaction, physician interaction, and referrals. Oversee
exercise prescriptions in working relationships with medical directors. Assist in the interpretations of exercise stress tests; exercise
prescriptions and medical documentation. Involved in multidiscipline patient staffing with medical director for all clinical departments.
Developed and implemented Pulmonary Rehab in 1992, Vascular Health in 1997, Community Wellness in 1996, Employee Wellness at
Cape Fear Valley Health System in 1997, and Worksite Wellness in 1998. Assisted in developing programs for Passport to Health, Senior
Aging Home and Diabetic Coalition. Responsible for a staff of 25 to include nurses, exercise physiologists, respiratory therapist,
secretarial support, health educators, dietitian, psychologists and physical therapists.
1988.1989 Cape Fear Valley Health System, Fayetteville, NC
Program Director of Cardiac Rehabilitation
Responsibilities included budgeting, administrative procedures, records, referrals, exercise components, and personnel. Assisted in
transformation from YMCA program to a hospital-based program. A committee member of the task force to implement a Phase II
Cardiac Rehabilitation Program and planning of the Spring Cardiac Rehabilitation Symposium. Developed the inpatient educational
booklets for coronary artery disease, congestive heart failure patients which included information regarding managing the disease process
1986.1989 Fayetteville YMCA, Fayetteville, NC
Director of Health and Fitness
Duties included budgeting, program planning, aerobics, personnel, corporate wellness, fitness assessments, adult fitness, wellness
screenings, and membership. Supervisor of Nautilus Center, Men’s and Women’s Fitness Centers, Racquetball, Tennis, Karate, and
Adult Recreation. Duties also include operations of aquatic area to include pool maintenance, classes and staff.
1986.1988 Fayetteville YMCA, Fayetteville, NC
Program Director of Cardiac Rehabilitation
North Carolina State Certified Program since 1983. Responsibilities included budgeting, administration, records, referrals, exercise
components, ordering drug supplies, and personnel.
1985.1986 Appalachian State University, Boone, NC
Human Performance Lab
Responsibilities included lab administration, fitness assessments, and exercise stress testing
CERTIFICATIONS/
BOARDS/
MEMBERSHIPS: President of Blue Line Youth Hockey Association 2004-2005
Wrote all by-laws, constitution and presented association information with affiliate. Also worked with
attorney to receive our not for profit status.
Web Manager for Blue Line Youth Hockey Association 2003-2005
Received National Award for facility to be profitable within 3 years of operation. (HealthPlex 2003)
Trained as a facilitator for team building, effective communications and customer services May 2000
Basic Cardiac Life Support (current)
Facilitator for a Performance Improvement Team at Cape Fear Valley Health System (1997-1998)
Homeless Coalition Board Member (1997-1998)
Board Member of North Carolina Cardiac Rehabilitation Association (NCCRA) (1986-1998)
Secretary of NCCRA (1990-1992)
Women’s Health Care Advisory Board at Cape Fear Valley Health System (1991-1992)
American Heart Association Board Member (1991-1992)
Planned and implemented Heart Center Symposiums (1988-1993)
Member of the Junior League of Fayetteville (1989-1995)
Member of Beth Israel Synagogue Religious School Committee (1998-1999)
Submitted documentation to support CON for Open Heart Surgery (1990)
PUBLICATIONS/
SPEAKING
ENGAGEMENTS: National Speaker for AACVP (Association of Cardiovascular Pulmonary Rehabilitation) May 2002
Medical Fitness Association National Speaker at annual conference November 2001
Speaker for Southeastern Fitness Association annual conference May 2000
Speaker at Campground Methodist Church on the Wellness Center (1999)
Speaker for Friends of Heart on the Wellness Center (1999)
Speaker for Healthy Hearts Support Group on “Why Exercise is Important” (1998)
Met with the hospital residents on why they should refer to Cardiac and Pulmonary Rehab (1997-1998)
Hospital liaison for development and implementation of Wellness Center (1997- Current)
Speaker for the Leadership Youth Academy for the Chamber of Commerce on “How Does It Feel Being a
Cardiac or Pulmonary Patient” (1996 and 1997)
Speaker for the State Vocational Rehab Training Program on “Benefits of Exercise” and “Quick Approaches
to Exercise” (1996 and 1997)
Speaker to Breath of Life Support Group on “Sex and the Pulmonary Patient” (1996)
Six-week weight management presentation for Prime Time Administrative Staff for the Cumberland County
Schools (1996)
Speaker for Women’s Health Day on “Women Get Out and Exercise” and “Why We Don’t Just Diet” (1995
and 1996)
Nine-week presentation for the City Police Department on Health and Wellness (1993)
Speaker for the Heart Center Symposium on “Multidisciplinary Team Approach to Cardiac Rehab” and
“Clinical Outcomes for the Cape Fear Valley Health System” (1987 and 1989)
The Status of Corporate Fitness in the Eastern United States (Thesis) (1987 and 1989)
Weekly Speaker of “Speaking of Health” (Health and Fitness Issues) on WFNC AM Radio (1986 and 1987)
REFERENCES: Lynda Clark
Vice President Professional Services
Cape Fear Valley Health System
PO Box 2000
Fayetteville, North Carolina 20301
******@**************.***
G. Curt Meyer
Principle
Health Integration Partners, Inc.
1855 Flowers Mill NE
Grand Rapids, MI 49525
616-***-**** Office
616-***-**** Cell
**********@***.***
Nancy Thagard
Director Physical Therapy
Sampson Regional Medical Center
405 Beaman Street
Clinton, NC 28328
********@**********.***
Linda Rosen
Director of Membership
HealthPlex of Cape Fear Valley Medical Center
P O Box 2000
Fayetteville North Carolina 20302
*********@***.***
Robin Palmer
Director of Programming and Fitness
Sampson Regional Hospital
Center of Life and Fitness
305 Inverness Road
Clinton, NC 28328
cell 910-***-****
Work 910-***-****
*******@**********.***
Contact this candidate