Human Resources Manager

John Walker Jordan IV, SPHR

*** *.*. *** ******

Phone: 561-***-****

Boynton Beach, Florida 33435

*********@*****.***

SUMMARY

Results oriented professional with more than nine years of dedicated,

progressive experience in human resources management. Experienced manager

with solidly effective problem solving, communication, negotiation,

presentation and organizational skills, as well as an extensive technical

and operational background. Successful business partner with the ability

to quickly build an effective and trusting working relationship with the

labor force and management.

KEY QUALIFICATIONS

. Organizational Change

. Human Capital Management

. Employee & Labor Relations

. Contract Management

. Strategic Planning

. Project Management

. Program Benchmarking

. Performance Management

. Staffing & Recruiting

. Compensation & Benefits

. Environmental Safety

. Communications & Training

EXPERIENCE

Director of Human Resources

Concord Camera Corp., Hollywood, Florida April

2006 to June 2009

Strategically partner with the corporate staff to effectively direct all

Human Resources services for North American and European Operations,

including; employee relations, recruitment, performance management,

training and organizational development, policy development and

implementation, employee communications, compensation, payroll, benefits

administration and compliance.

. Direct all human resources services activities multi-site operations

located throughout the United States, Canada, France, Germany and the

United Kingdom.

. Improve employee benefits while reducing costs through the

implementation of new health plans, including qualified high

deductible plans enabling employees' greater control of their

insurance costs while reducing their tax obligations through health

savings accounts.

. Source and direct industry specific staffing organizations to

recruit for key positions, including an executive sales director

for the company's largest account exceeding $80 million in annual

revenue.

. Ensure compliance while eliminating material weaknesses identified

during audits, working with the corporate IT group to develop and

implement qualified training and testing programs for staff

utilizing the company's enterprise resource planning system, and

revising the corporate reporting matrices to implement required

access controls for SAP to ensure compliance with the Sarbanes-

Oxley act.

. Initiate and manage the H1B and permanent residency immigration

processing for employees hired from China, India and Romania to work

in key positions within the corporate office.

. Responsible for creating, and administering the corporate Human

Resources budget, reducing expenditures by 10% annually and managing

for adherence to budgetary parameters.

. Collaborate with international staff members to develop and implement

standardized global polices, communicating the changes globally

utilizing web-based presentation technology.

. Develop, implement, test and maintain the company's Business

Continuity Plan, including a comprehensive Pandemic Plan, conducting

annual real-time drills to verify plan effectiveness.

. Facilitate staffing reductions for facility closures in Germany,

France and the United Kingdom, as well as workforce reductions and the

closure of offices in the United States and Canada.

. Manage and maintain highly confidential master project schedules used

globally by the executive staff for planning and executing business

operations.

John Walker Jordan IV, SPHR

Page 2

Assistant Director of Human Resources

City Of Boynton Beach, Boynton Beach, Florida June

2003 to April 2006

Responsible for the operation of the Human Resources organization,

including Recruiting and Selection, Benefits Administration,

Classification and Compensation, Labor Relations, Employee Relations,

Training and other related activities in support of City functions.

. Revised policies to address ongoing issues, ensured compliance with

applicable state and federal laws, and met the demands of a highly

contractual, highly regulated environment.

. Chief negotiator for collective bargaining agreements, responsible for

the planning, preparation, proposal, negotiation and issue resolution

for multiple contracts.

. Facilitated "Interest-Based Bargaining" workshops with the Federal

Mediation and Conciliation Service for union and management

representatives preparing to participate in contract negotiations.

. Drafted and published "Request for Proposals" for insurance benefits

and on a compensation study, evaluating bid proposals and negotiating

specific terms and rates, as well as transitioning to a new Life and

AD&D insurance carrier, providing improved benefits and services while

reducing total costs.

. Managed a comprehensive Classification and Compensation Study to

determine internal and external equity, and then utilized the

knowledge to establish and implement a revised compensation program.

. Negotiated with health insurance carriers, modifying benefits to

achieve a greater reduction in premium, and implemented retirement

health savings accounts to help retired employees meet future medical

coverage financial demands, also reducing the City's annual tax

liability.

. Consulted with the City Manager and Department Directors to resolve

issues and to receive or provide feedback and direction in order to

address personnel issues.

. Coordinated all employment actions including hiring, promotion,

demotion, evaluation, dismissal, and suspension. Focal point for

grievances, and appeals, and successfully represented the organization

in response to EEOC and Department of Labor charges, and state

unemployment hearings.

Business Consultant

PVA Consulting Group, Laval, Quebec

January 2003 to June 2003

Analyzed and designed practical, hands-on, results oriented processes to

increase organizational capacity and flexibility, enabling clients to

rapidly respond to market conditions while maintaining the successes

achieved while working with PVA. Ensured organizational success by

working with all managerial levels to implement the necessary management

tools and behaviors that allow them to stay at the forefront of their

competition. Provided at least a guaranteed 4 to 1 return on multi-

million dollar projects.

Human Resources Manager

Motorola, Inc., Phoenix, Arizona March

2000 to March 2002

Served as the focal point for all human resources functions, ensuring

seamless support of the employees and staff members for multiple

semiconductor manufacturing facilities. Facilitated organizational change

by establishing business partnerships between human resources and the

supported organizations. Actively worked with management and supervisory

staff in the successful implementation of union avoidance programs.

Reduced employee relations issues over 20% by developing and implementing

training and mentoring programs for supervisors. Facilitated the

introduction and implementation of a highly successful, results based

performance management and integrated succession planning system. Planned

and administered an annual employee survey program, as well as managed

the implementation of an information automation system for managers and

an employee self-service portal. Facilitated workforce reduction programs

to meet aggressive cost reduction goals. Trained and counseled human

resources staff members from Tianjin, China in support of the

globalization of the company's semiconductor business.

John Walker Jordan IV, SPHR

Page 3

Quality Manager

Motorola, Inc., Boynton Beach, Florida

August 1996 to March 2000

Managed three shifts of quality auditors on a 24-hour, 7-day basis to

ensure that quality standards met or exceeded established Six Sigma

standards and ISO guidelines. Lead team member in planning and

implementing programs to attain the OSHA VPP STAR. Facilitated corporate

quality training programs. Negotiated standards with customers and

suppliers to ensure materials and products met or exceeded Six Sigma and

ISO guidelines. Managed new product development projects, and the

transfer of existing production processes and quality monitoring systems

to domestic and international manufacturing sites.

Manufacturing Supervisor

Motorola, Inc., Boynton Beach, Florida December

1994 to August 1996

Improved on cost, quality, and delivery goals by 28% through teaming

projects and initiatives. Directly supervised over 80 manufacturing and

technical support employees in the operation of 14 high-speed assembly

processes in the production of over 130 varieties of circuit boards for

continuously evolving consumer electronics products. Mentored new

supervisors and coached manufacturing teams in problem solving and

customer satisfaction. Chaired the division's first Community Action Team

in support of local charities.

Engineering Technician

Motorola, Inc., Boynton Beach, Florida June

1992 to December 1994

Supported state-of-the-art semiconductor processing systems and automated

assembly equipment in the production of consumer electronics. Performed

root-cause analyses for catastrophic failure issues. Performed

engineering analyses on defective products to monitor and correct

production variances. Conducted training for technical personnel,

increasing analysis throughput and yield by over 200%.

Production Operator

Motorola, Inc., Boynton Beach, Florida March

1990 to June 1992

Directed a peer-based team in the redistribution of factory assets for a

cost saving of $725,000 dollars. Coordinated staffing and conducted

employee training for a start-up production process, exceeding projected

output by over 150%. Operated and maintained high-speed automated

assembly systems.

United States Navy August 1985

to August 1989

Operations Specialist Second Class, USS Rathburne, Pearl Harbor, Hawaii

Supervised operations of the ship's combat information center,

coordinating air, surface and sub-surface warfare operations during

overseas operations. Directed joint-force operations during exercises off

of South Korea and in the China Sea. Maintained a secret military

clearance.

EDUCATION

Bachelor of Science, International Business, Florida Atlantic University,

Boca Raton, Florida

ADDITIONAL INFORMATION

SPHR Certified - Member of the Society for Human Resource Management

(SHRM).

Proficient with Microsoft Office (Word, Excel, and PowerPoint), Access,

Project, Visio, Outlook, Lotus Notes, SAP and ADP.

Contact this candidate