Quality Assurance Project
Resume:
K SHYAM SUNDER
Summary:
Has over 8 years of experience in IT industry as Software Engineer/ Tester/Analyst Tester/QA Lead/QA Manager in leading the
appropriate testing and delivery of quality software, products, systems, and applications to meet business, market and customer
needs, utilizing blended onshore/offshore delivery model.
Skilled in planning and implementing the processes, procedures and tools for quality assurance testing, defect tracking, status
reporting and problem resolution within Agile: Waterfall and Iterative development environments to reduce operating costs and
increasing efficiency. Strength in guiding the design and execution of automated and manual testing strategies to identify risks
and issues, design effective mitigation solution, and enhance the on-time delivery of quality systems.
Core Competencies:
• Extensive experience in the entire application Software Development Life Cycle, which includes
Requirements, Development, System Testing, Configuration, Installation and Maintenance Phases
• Extensive experience in Software Quality Assurance with both Manual and Automated Software Testing
• Extensive knowledge and work experience of test engineering methodologies and experienced with system
development lifecycle.
• Ability to provide governance to the definition, development, maintenance, and execution of the test
scripts for IT projects and/or maintenance items and to drive by setting policies, procedures and practices.
• Expertise in testing methodology, test deliverables, and test criteria.
• Expertise in Mercury Automated Tools like Win runner and QTP.
• Expertise primarily with the testing Client/Server, Web Applications under multiple platforms using Win
runner and QTP.
• Expertise in performing Integration, Functional, System, Regression, Performance, Cross–Browser and
Beta Testing.
• Highly experienced in testing of SOAP messages for different external interfaces by using web services.
• Domain expertise in Finance, Health Care and ERP.
• Expertise in developing Test Scenarios, Test Procedures, Test Cases and Test Data.
• Accountable to ensure that the review of requirements and specifications to identify potential risks to
quality, identify ambiguities or omissions, and ensure testability is complete.
• Experience in leading the QA Analysis, QA Automation and QA Performance teams through the execution
of the tactical plan
• Experienced in Managing the delivery and support of QA services through adherence to the SDLC and QA
methodology.
• Experience with risk management, statistical analysis, quality assurance and quality control practices.
• Experience in Test Management, Bug Tracking and Reporting Systems.
• Excellent verbal and written communication skills. Strong analytical, problem solving and planning
ability. Detailed oriented. Observational. Ability to multi-task to accomplish workload efficiently.
Excellent time management.
• Ability to interact and influence clients, team members, various levels of management and external groups.
Experience negotiating with business partners and external vendors.
TECHNICAL PROFILE
Programming Languages : C, HTML and Java
RDBMS : Oracle 9.2.0.6, Ms-Access, MS-SQL 2000
Operating Systems : DOS, MS Windows', UNIX
Web/Application Severs : BEAWebLogic8.1SP2, IBMWebsphere6.0.1, Tomcat5.0, IIS6.0
Protocols : TCP/IP, HTTP
Testing Tools : Quick Test Professional 8.2, Win Runner Tool 7.6, Load Runner,
HP Quality enter, Rational Clear Case, Clear Quest, Requisite Pro,
JIRA
Methodologies : Agile, Waterfall, V-Model
Global Security Master March 08 Till Date
CITI GROUP
Jersey City NJ
Global security Master currently provides pricing and security master data to various parts of the CITI business.
Global Security Master (GSM) provides pricing master data to various client systems such as Alternative
Investment Services and Lux central Pricing .These client systems maintain there list of portfolio securities with in
GSM. GSM uses the security services provided by vendors to capture and store the prices in GSM by retrieves
pricing information from designated vendors and runs validation according to the agreed validation rules and
monitors the whole processing with informative reports and exception handling mechanism.
GSM has a web application and also a client server application providing the pricing data for different clients as
per there requirements.
Role:
• Developed and Implemented the QA Process as per the SDLC of the Project.
• Developed and implemented new test environment and procedures, enabling the successful delivery
• Created the QA Test Plan which includes QA Strategy, A Estimates, Schedule .
• Designed the Test bed for the test cases and reviewed the Scope review for the QA Coverage
• Managed the QA Team of the Project in an Offshore - Onshore Model
• Managed the delivery and support of QA services throughout the SDLC
• Validation of Abinitio ETL graphs to verify the data extraction, Transfer and loading
• Handled the defect life Cycle using the tracking tool JIRA
• Generate the QA metrics of the entire Project life cycle and to share with the QA Senior Management.
• Mentoring the QA Team and providing training on QA best practices and methodology.
• Implemented the Agile methodology for the project.
• Responsible for all the releases and was a point of contact for all the QA Production Support activities
Mortgage Production Data Base System March 08 Till Date
CITI GROUP
Jersey City NJ
Mortgage Production database has a front end web application (MPFE) to rationalize mortgage security and to set
up and maintenance of Deals, Mortgage bonds and also Factor & coupon update & historical repair for individual
bonds or by bonds in a deal real time update of mainframe security master. MPFE has improved the data quality
because of the integrated, intuitive interface with robust business rules, edits and defaults built in.
Role:
• Created the QA Test Plan which includes QA Strategy, A Estimates, Schedule and Test Environment Setup.
• Developed and Implemented the QA Process as per the SDLC of the Project
• Designed the Test bed for the test cases for Functional, Integration, and Regression tests.
• Managed the QA Team of the Project in an Offshore - Onshore Model
• Managed the delivery and support of QA services throughout the SDLC
• Handled the defect life Cycle using the tracking tool JIRA
• Generate the QA metrics for the Project and to provide to QA Senior Management.
• Mentoring the QA Team and providing training on QA best practices and methodology.
• Responsible for all the releases and was a point of contact for all the QA Production Support activities
Environment: Quick Test Pro, Quality Center, JIRA, Java, Windows XP.
Data Distribution Infrastructure (DDI) Aug 07 March 08
CITI GROUP
WARREN NJ
Citi Group offers a variety of products including mutual funds, annuities, asset management, securities brokerage,
banking and trust services and real estate brokerage franchises. DDI is a messaging standard developed specifically
for the real-time electronic exchange of securities transactions to improve the global trading process by defining,
managing, and promoting an open protocol for real-time, electronic communication between industry participants.
DDI is been developed on Abinitio tool consumes the incoming messages from MQ/JMS and will convert them to
common messaging model (XML) and will publish to the ESB, so that the downstream applications will get the
data.
Role:
• Created the QA Test Plan which includes QA Strategy, A Estimates, Schedule and Test Environment Setup.
• Developed and Implemented the QA Process as per the SDLC of the Project
• Designed the Test bed for the test cases for Functional, Integration, and Regression tests.
• Managed the QA Team of the Project in an Offshore - Onshore Model
• Managed the delivery and support of QA services throughout the SDLC
• Handled the defect life Cycle using the tracking tool in Clear Quest and participating in the Defect Review calls with
the developers.
• Generate the QA metrics for the Project and to provide to QA Senior Management.
• Mentoring the QA Team and providing training on QA best practices and methodology.
Environment: Abinitio, Java, XML, Clear Quest, SQL Server, UNIX, Windows NT/2000/XP.
GE – NBCU, Jul 06 – Aug 07
Film and TV Information Exchange (FATMIX)
QA Lead
Description:
The Film and TV information Exchange system allows the users to upload, download and listen the music files of
all the Organizations that are registered. System will allow users to track and manage Album requests in a central
location as a part of the overall FATMIX system, drawing on the NBC Universal Album and Master databases.
Role
• Creation of QA Project Plan and System Test Plan
• Mapping the Requirements (Use Cases) in Requisite Pro.
• Creation of Test Conditions.
• Involved in developing Test cases, Test scripts in Mercury Quality Center.
• Log defects in Clear Quest and participating in the Defect Review calls with the developers.
• Retest fixed bugs.
• Regression Testing.
• Communication with the Client
Environment: Quick Test Pro, Clear Case, Quality Center, Rational Requisite Pro, Clear Quest, Java,
HTML, ASP, JSP, Oracle 9.2.0.6, Windows XP
GE-NBCU, Mar 06 – Jun 06
System Monitoring Alert System (SMAS)
QA Lead
Description:
The System Monitoring Alert System (SMAS) will be used to monitor and manage the physical devices, database
instance, web server instance, app server instance and applications. It will give reports on the applications and will
show a dashboard which shows an overall view of applications in each organization. It will also update Kintana
and Insight applications for the data added, modified and deleted in the system.
Role
• Creation of QA Project Plan and System Test Plan
• Mapping the Requirements (Use Cases) in Requisite Pro.
• Creation of Test Conditions.
• Involved in developing Test cases, Test scripts in Mercury Quality Center.
• Log defects in Clear Quest and participating in the Defect Review calls with the developers.
• Retest fixed bugs.
• Regression Testing.
• Communication with the Client
Environment: Quick Test Pro, Clear Case, Quality Center, Rational Requisite Pro, Clear Quest, Java,
HTML, ASP, JSP, Oracle 9.2.0.6, Windows XP
Plumtree, Jan 05 – Mar 06
QA Lead
Description:
The Plumtree Enterprise Web Suite combines portal, content management, collaboration, and integration and
search technologies in one solution. This solution manages all the intranets, extranets and Web applications in the
enterprise as elements of one environment rather than as separate entities. The Plumtree Enterprise Web Suite
enables to deploy a world class enterprise portal, and a new generation of Web applications. With Plumtree, these
composite applications can be designed around the collaborative needs of users, instead of the constraints of the
systems they connect. By combining services and information from existing enterprise systems through truly open
integration technologies, and providing key application services, the Plumtree Enterprise Web Suite allows to build
powerful new solutions, faster and at lower cost.
The Plumtree Corporate Portal integrates application resources from other systems and delivers new services as
Plumtree portlets. Portlets can draw on resources from existing applications, such as SAP R/3 for an inventory
report, or provide a new capability hosted entirely by the portlet, such as a travel request service. Users,
community leaders and administrators can configure portlets with different preferences, setting for example the
number of e-mail messages to display, or the type of transactions to support for a given role. All portlets are
developed using the Enterprise Web Development Kit (EDK). The Plumtree Corporate Portal integrates content,
applications and security from other systems through Plumtree's integration products, and delivers new capabilities
such as collaboration through Plumtree's server products. Microsoft Exchange. Microsoft Excel, Lotus Notes,
Documentum, Plumtree also provides customers with EDK Extensions for the following enterprise systems:
PeopleSoft, SAP R/3 .Siebel Systems.
Role
• Designed, developed and implemented a multitude of automated and manual tests for Functional, Integration, and
Regression tests.
• Creation of Test Cases and Review of Test Cases.
• Creation of Test Scripts Using QTP and execution of Test Scripts.
• Responsible for Installation of Web Servers, Application Servers and Portal Installation.
• Responsible for Configuration Management using Visual Source Safe.
• Involved in Defect Planning.
• Responsible for Project Infrastructure Management.
• Participated in Design Phase and chalked out the detailed test approach for conducting the test, developments of data
sets, and data verification queries and utilities.
• Participated and involved in the Peer Reviews and Walkthroughs on the Test Case, and Preliminary test approach, which
contains high-level test conditions for verifying the software solution.
• Participated in Peer Bug Review to identify Bugs dispositions and priorities.
Environment: Java,. Net, HTML, ASP, JSP, Oracle 9.2.0.6, Windows 2003, Linux.BEAWebLogic SP2,
IBMWebsphere, Tomcat, IIS.
Surgical Information System, USA Nov 02-Dec 04
QA Analyst
Description:
Timely and Accurate Information: You can capture all clinical, financial, and administrative data at the point-of-care for the
entire surgical case. User-Friendly Format: Familiar and easy to use Windows format with point and click drag and drop
technology for your convenience. Improved Staff Performance: Reduce the amount of time your staff spends on non-clinical
tasks so that they can devote more time to what really matters- patient care.
Increase in Revenues: Rules Based Charging allows you to increase revenues by establishing billing rules to create faster patient
bills, reduce entry time and errors, and eliminate lost charges. You can negotiate from a position of strength with payers because
they understand the true cost of performing a procedure.
Improved Utilization of Resources: You can optimise the use of critical resources including rooms, equipment, and staff.
Substantial Cost Savings: Decrease costs by reducing the amount of unused materials in your supply areas, minimizing the time
to transcribe surgeon notes, and eliminating redundancies in data entry.
Report Generation Capabilities: You can easily create real-time clinical, management, and executives report and route them
through your organization or schedule them to be generated automatically. These reports help you make better decisions.
Clinical Pathway Simulations: You can develop, refine, and analyse clinical pathways to
Measure how they impact your organization. You can then choose to implement those pathways
that yields the best results
Role
• Prepared Test Cases for all the point releases and integrated releases and executed Test Cases for testing functional
specifications according to the business rules and use cases.
• Successful execution of the test cases will validate positive and negative scenarios performed integration testing end-to-
end testing. System Testing includes with new enhancements, Stress Testing and Regression testing,
• Preparation of Test Plans, Execution of Test Plans
• Analysing the functionality as per the Specification or the Functionality implemented in the Pre-Build and Explaining to
the Team.
• Creation of Test Cases, Test Scripts, Review of Test Cases and execution of Test Scripts.
• Bug Review
• Planning the test environment
• Performed User Acceptance Testing at the Client Place.
• Used Analog Recording Mode to Capture the Tool tip details of Scheduled Cases on the Grid.
• Customized the Tabs of the entire application to Push buttons Using Virtual Object Wizard.
• Created GUI check points for individual objects and menu items, checked the existence of menu whether it is enabled
or disabled, whether it has a sub menu and submenu count.
• Created Bitmap Check points to compare images.
• Created Data-Driven Tests for the creation of the unique User Name.
• Created Tests to Handle Unexpected Events & Errors.
• Created Database check points for retrieval of data and verified the data that has been added, modified, updated and
deleted.
• Created Compiled Modules.
Environment: Centura 1.1, Database: Oracle 8I, 9I Operating System: Windows 2000/NT
Win Runner 7.5
SISWeb Surgical Information System, USA May 02 –Oct 02
QA Analyst
Description:
Surgical Information Systems offers, a tool that enables surgeons, clinicians and staff members to access surgical schedules from
their homes and offices via an information portal available on the Internet or the hospital’s Intranet. With proper security
permissions, users can access the Surgery schedule from any PC. SISWeb communicates real-time information to users from any
location. If your surgeons have access to the Internet, they can check their schedules, track the progress of their cases and request
a booking, without even coming in to the office!
SIS Web can greatly reduce the need to print hard copies of the Surgery schedule. Offering secure access to information through
a web “portal”, information can be shared across the entire institution if needed. The SISWeb module also provides a patient
tracking functionality, making it possible for friends and family in the patient waiting room to follow a patient’s progress. By
using a case identifier number rather than a patient name, case status can be followed without violating patient privacy
Role
• Preparation of Estimation, Test Plan, Test Strategy, Test Scenario’s, Test Scripts.
• Involved in preparation Test Cases for Functional Testing according to the use cases.
and executed Test Cases Reviewed the Test Cases
• Graphical User Interface is tested, the performance of the system is tested and Functional Testing is performed.
• Involved in System Testing.
• Preparation of Bug Reports.
• Analyzing bugs and Review of the Bugs Reported by the Team.
• Automating the Functionality for regression Testing.
• Preparation of Completion Report.
Environment: ASP, VB Script, Java Script Database: Oracle 8i Operating System: Windows 2000/NT Win Runner 7.5,Web
Browsers NS 6.0, NS 7.0, IE 5.0, IE 5.5 and IE 6.0
Surgical Information System, USA Jan 02 – May 02
QA Analyst
Description:
BedStat is up-to-date information on the attributes and availability of care facilities for the timely and appropriate placement of
those in need of skilled nursing, assisted living or hospice services. BedStat is a patent pending, web-based system that pair’s
member hospitals to the appropriate care facility -- delivering the right bed for the right patient at the right point in time.
Hospitals: Bed Stat is a patent pending patient placement tool for discharge planners that ease the placement process. This on-
line system provides a direct, real-time link between patient need and the appropriate communities care facility vacancy.
Discharge planners can log on to compare the attributes and availability of skilled nursing, assisted living/personal care and
hospice facilities, putting the information they need right at their fingertips.
Community Care Facilities: Bed Stat is a patient placement tool that fills vacancies. The on-line system provides a direct, real-
time link between patient need at a wide range of hospitals and the care facility vacancies. Consumers: Bed Stat offers consumers
access to information regarding available long-term care facilities in the community. Users are able to search for facilities
throughout the database, locating appropriate resources by searching for the type of facility needed and geographic area desired.
Role
• Prepared Test Cases and executed Test Cases for testing functional specifications according to the use cases.
• Reviewed the Test Cases and Reviewed the Bugs Reported by the Team.
• Prepared Test Cases for all the point releases and integrated releases and executed Test Cases for testing functional
specifications according to the business rules and use cases.
• Successful execution of the test cases will validate positive and negative scenarios
• Performed integration testing end-to-end testing. System Testing includes with new enhancements and Regression
testing performed memory leakage testing.
Environment: ASP, Database: Oracle 8I, 9I Operating System: Windows 2000/NT, Web browsers NS 6.0, IE 5.0, IE
5.5
Surgical Information System, USA Jul 01 – Dec 01
QA Analyst
Description:
The Surgical Information Systems Surgeon’s Notes was developed to provide customers with a fast and inexpensive way for
surgeons and other caregivers to transcribe operative notes. Surgeon’s Notes is a Microsoft_ Word_ module that enables users to
capture information throughout the preoperative phases of care. Surgeon’s Notes works directly with the Surgical Information
System by utilizing information entered into the system and imports this Information directly into the document. The information
imported from the Surgical Information System database is determined by the data elements (lists, table elements) placed within
a template document (preset format). There is no limit to the number of customized preset formats that can be created. Surgeon’s
Notes enables the surgeons to document multiple operative notes for a patient. The multiple operative notes functionality
provides transcription access to a patient care event for multiple surgeons, designates ownership for a transcribed operative note
for specified surgeon sign-offs, and defines which surgeons may generate multiple operative notes. The Surgical Information
Systems Surgeon’s Notes provides an efficient and inexpensive way for users to document operative notes for patients
throughout the various phases of preoperative care.
The following features allow for accurate and comprehensive operative note documentation:
Ease of use through add-in technology with Microsoft Word.
Reduced transcription time.
Complimentary to existing transcription reporting.
Provides access and control of operative reports within the surgical department.
Secures operative notes by designating owners for sign-off.
Role
• Prepared Test Cases and executed Test Cases for testing functional specifications according to the use cases.
• Reviewed the Test Cases and Reviewed the Bugs Reported by the Team.
• Prepared Test Cases for all the point releases and integrated releases and executed Test Cases for testing functional
specifications according to the business rules and use cases.
• Successful execution of the test cases will validate positive and negative scenarios
• Performed integration testing end-to-end testing. System Testing includes with new enhancements and Regression
testing performed memory leakage testing.
Environment: Centura Team Developer Database: Oracle 8I, 9I Operating System: Windows NT, 2000 Win Runner 7.5
EDUCATION
Bachelor of Technology in Electrical & Electronics Engineering from India
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