Executive Assistant Management

Summary of Qualifications

. Experienced Executive Assistant with 7+ years in the technology

industry.

. Successful project coordinator and marketing program manager working

in highly demanding work environments

. Skilled in managing multiple, concurrent projects, identifying goals

and priorities and resolving issues quickly with minimal supervision

and direction

. Excellent communication skills both written and verbal, ability to

interact with all levels of management in a professional manner both

internally and customer-facing.

. Flexibility and ability to thrive in a fast-growing and ambiguous

environment.

. Proficient in all Microsoft Office applications including Microsoft

Vista, Groove, Visio and SharePoint.

Amazon.com- Seattle, WA (2009 to 2010)

Executive Assistant- Website Application Platform

Provided executive support to the Vice President of Amazon's Website

Application Platform and respective Directors.

Administered calendar support while coordinating team meetings, events

and managing projects as assigned. Delivered high-quality support

including travel management, calendar management, meeting coordination

and document production. Ensured quality, timeliness, and cost-

effectiveness of arrangements/deliverables to provide results that met

Executives' expectations including contingency plans.

. Managed all aspects of complex calendar management for Executives

including coordinating schedules, arranging conference calls, and

organizing meetings.

. Arranged complex travel arrangements including booking airline

reservations, hotels, ground transportation, visa applications and

travel documents.

. Managed team meetings including taking minutes, drafting

correspondence, and collecting and compiling information.

. Coordinated and arranged team events; creating invitations and

materials, booking venues and catering, reserving guest

accommodations, confirming appropriate equipment/technology as well as

negotiating conditions/terms with hotel management.

. Created and maintained paper-based and electronic files (including

archiving, retrieving and deleting) as well as managing team intranet

sites and distribution lists.

. Maintained monthly budget and expense reports, working to identify and

resolve problems with project accounts, researched and resolved

problems with financial transactions as assigned.

. Proactively communicated and built key relationships with other Amazon

departments and employees, as well as customers, vendors and clients.

Avanade - Seattle, WA (2004 to 2009)

Marketing Program Manager - Microsoft Solution Showcase (2007 to 2009)

Developed senior-level marketing program aimed at developing executive-

level relationships between Microsoft, Accenture and their joint

customers. The program centered on 2-3 day executive briefings held in

Redmond, WA attended by senior executives with the agenda and content

tailored to each customer organization. Developed the program elements

necessary to scale to 40 customized events per year and responsible for

the event execution and ongoing operations including purchasing,

financial budget reconciliation and reporting.

. Created standard Showcase procedures, processes and practices,

developed and maintained Microsoft Groove site for managing and

tracking all elements of the program

. Worked with sales teams to develop customized event agendas and

determine topics and content presenters, managed project status by

coordinating weekly calls and preparing status reports

. Coordinated all aspects of event scheduling and logistics including

presenter scheduling, venue booking, catering and content and attendee

communications

. Managed event execution including technical setup and verification and

served as event host and onsite coordinator to resolve issues during

the event

. Owned logistical support of project-related tasks including purchasing

of hardware/software, preparing and tracking international shipments

and managing communications.

. Responsible for site administration of the program portal on company

intranet, maintained access security and organized and uploaded

presentations, technology demonstrations and marketing collateral

. Coordinated demonstrations of Microsoft Surface technology for

Microsoft's Executive Briefings

Executive Assistant (2004 to 2007)

Provided support to 3 Executive Vice- Presidents with Global

responsibility and their respective teams (more than 40 personnel).

. Managed schedules, coordinated travel arrangements and processed

business expenses.

. Coordinated conference calls, meetings, and corporate events.

. Supervised office equipment maintenance, responsible for office supply

inventories, management of incoming and outgoing mail, maintenance

and overall office filing systems.

. Sponsored and managed world-wide secured accessible external supplier

extranet including sales and service operations, technical support and

customer installation.

Nevada mutual insurance company - Eden Prairie, MN (2003 to 2004)

Executive Assistant

Supported Medical Malpractice Insurance Underwriting Process.

Maintained contract management accounts, document and electronic file

creation and management. Prepared contract management correspondence

including letters, memos and reports. Tracked and monitored billing

invoices and endorsements.

. Formulated, created and tracked contract terms and legal and

regulatory action into internal database.

. Followed industry regulatory practices and procedures.

. Maintained monthly audit summary and consolidation.

. Managed cash receivables and coordinated A/R function with accounting

department.

. Played key role in meetings by booking appropriate space and preparing

and distributing meeting materials.

. Assisted accounting department with monthly tasks/projects.

DeStefano and Partners- Chicago, Illinois (2001 to 2003)

Administrative Assistant

Provided administrative support for day-to-day office operations while

supporting Owner/CEO and team of partners.

Oversaw a wide variety of administrative functions, including greeting

and assisting clients and company business associates, maintained office

duties including phone support and correspondence for staff of 130.

. Acted as liaison with customers, vendors and employees for executives.

. Played key role in meetings by booking appropriate space and preparing

and distributing meeting materials.

. Assisted accounting department with monthly tasks/projects.

Education

Central Washington University- Ellensburg, WA

Bachelor of Science- Hospitality Management

Central Oregon Community College- Bend, OR

Associate of Arts Degree

Personal

Recreational and competitive running

Full Collegiate Athletic Scholarship (Cross- country/track and field)

1992

NJCAA All- American (Cross Country) 1992

References available upon request

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