Jennifer Kuklok
P.O. Box ****
Boise, ID *****
********@*****.***
SUMMARY Field operations representative in medical specialty laboratory
sales, staffing manager in medical and legal specialty
sales, and regional sales director/operations manager in
health industry sales with a proven track record of
surpassing sales targets, being a top regional sales
producer, communicating scientific medical information, and
developing productive relationships with key clientele and
staff.
EXPERIENCE 10/2008-Current Ameritox, Inc. Boise, ID
Field Operations Representative-Medical Field- Specialty
Laboratory
Responsible for the communication of scientific medical
information to medical providers and staff, the account
implementation process and ongoing account management,
maintaining and increasing sales volume in established
accounts, signing up new accounts, resolving account
issues, visiting all accounts on a regular basis to ensure
customer satisfaction, excellent time management skills,
and scheduling and performing staff training at all
accounts. Share accountability with the sales
representative for territory growth and revenue objective
achievement. Territory includes Idaho, Oregon, Wyoming,
and Montana. Position involves 75% travel.
Key Accomplishments:
. Top regional performer for outstanding performance in
percent to goal
. Top regional performer for online service sign ups
. Regional award winner amongst peers-national sales
meeting 2010
. Successfully planned and implemented speaker events
within territory
. Successfully grew territory samples 71% throughout term
of employment to date
. Scored 104% on toxicology exam in training
08/2006 - 09/2008 Robert Half International Boise,
ID
Staffing Manager
Responsible for generating revenue growth through the
selling of services to existing and potential clients.
Responsible for future revenue growth through the continual
building of existing client relationships as well as
through the continued identification of potential clients
through high volume marketing by phone, client visits, and
networking within the community. Responsible for the
recruitment and placement of highly skilled administrative
professionals. Work in a team environment but am held
individually accountable for personal sales growth.
Key Accomplishments:
. #1 in the Western Zone in first year of employment
. Top regional producer first year of employment
. Hit yearly sales target at 3 months of employment
. Earned perfect sales call under 30 seconds amongst peers in
sales training
. Generated six job orders in one afternoon of client visits
and made company announcement letter of recognition
. Made company announcement letter of recognition for sales
revenue every week of employment
. Went to Reach for the Stars first year of employment due to
outstanding sales performance
. Given honor of being on advisory council out of all
professional peers within regional zone
. Was a guest speaker for BLSA, IAAP, Wells Fargo, and BSU on
leadership, time management, employee motivation and
retention, interviewing skills, etc.
. Volunteer Judge for Business Professionals of America
. Offered three year term on the Legal Office Technology
Technical Advisory Committee on behalf of Boise State
University and the Larry Selland College of Applied
Technology
01/2001 - 08/2006 Jamaca Me Tan Boise, ID
Regional Sales Director/Operations Manager
Directed revenue growth for both the Arizona and Idaho
regions. Hired all levels of sales representatives and
conducted sales training for all new sales representatives
and management training for all new sales managers.
Planned and facilitated monthly sales meetings where all
previous monthly sales data were reviewed and new sales
goals and strategies defined. Completed all employee
performance reviews on a quarterly basis. Built strong and
profitable relationships with key staff and clientele.
Networked with other businesses to increase profitability.
Purchased and ordered all products and supplies to increase
revenue. Used analytical and creative skills to solve
problems with staff and clientele successfully on a daily
basis. Served as a mentor for all levels of sales
representatives. Organized and reported all sales data to
President of the company on a weekly, monthly, and yearly
basis. Designed and implemented new strategies to increase
profitability company wide. Worked with professionals in
the field to devise company marketing and promotion
strategies. Developed and updated all company policies and
procedures on a yearly basis.
Key Accomplishments:
. Top regional producer every year throughout employment
. Surpassed annual sales targets every year at all levels
of employment
. Increased Idaho territory 10% over previous year 2006
. Increased Idaho territory 8.7% over previous year 2005
. Devised company sales training program
. Outstanding leadership award 2005
. Promoted twice within 5 years
. Left at highest level possible within company with room
to advance as company expands
. Devised company policies and procedures
EDUCATION 1997-2005 Boise State University Boise, ID
Bachelor of Health Science
Classes included human anatomy and physiology,
pathophysiology, health delivery systems, drugs: use and
abuse,
medical terminology, epidemiology, intro.to health law and
ethics, chemistry, upper division mathematics, nonverbal
communication, leadership skills, conflict management, and
general, abnormal, and
organizational psychology.
1. Graduated Cum Laude
2. Pre-med emphasis
3. Awarded numerous scholarships for academics, athletics,
and personal disposition
4. Studied abroad in Chile
5. BSU cheerleader 1997-1999
6. Completed phlebotomy course
7. Completed CNA course