Sales Quality Control
Resume:
Dale W. Hutchins
Powder Springs, Ga. 30127
********@*****.***
Employment:
Datagate Inc.
Atlanta, Ga. July 08 - Present
Field service repair of HP Systems, Printers, and hardware. Diagnostic
evaluation and repair of Hewlett-Packard, Zebra, Xerox, and Lexmark
printers. I possess a broad knowledge of computers and associated hardware.
I am experienced with HP diagnostic tools. I have familiarity with basic
networking, TCP/IP, and printer setup. Printer certification, experience
repairing HP printers, and experience with Dell and/or IBM equipment.
Responsible contract maintenance agreements with large health care
providers.
ServIT
Atlanta, Ga April 07 - July 08
Field service repair of IBM AS400, RISC6000 Systems, PC's, Printers, and
other computer related hardware. Diagnostic evaluation and repair of IBM,
Hewlett-Packard, Zebra, Printronix and Printek printers. I possess a broad
knowledge of computers and associated hardware. I am experienced with IBM
system diagnostic tools. I have familiarity with basic networking, TCP/IP,
and printer setup. Printer certification, experience repairing HP printers,
and experience with Dell and/or IBM equipment. Responsible for yearly
contract maintenance agreements with various major companies.
ISA, Inc (Integrated System Analysts Inc.)
Atlanta, GA Jan. 05 - Jan. 07
Assigned to Ford Manufacturing Plant - IT Department - Printer & PC
support. Duties include repair of laser, thermal, hi-speed line matrix, and
dot matrix printers, PC configuration an installation. Diagnostic
evaluation and repair of Hewlett-Packard, Zebra, and Printronix printers.
Also performed repair on industrial controllers, embossers and other
production equipment.
Peak Technologies
Austin, TX May 00 - May 05
Field service repair of laser, thermal, hi-speed line matrix, and dot
matrix printers. Diagnostic evaluation and repair of Hewlett-Packard,
Zebra, Printronix, Genicom, Okidata, Dataproducts, Printek printers and
MooreNA automated form handling office equipment ( Detachers, folder,
cutters, pressure sealers, mail processing equipment ). I was responsible
for yearly contract maintenance agreements with various major companies.
Excellent customer relations and sales skills.
Polaris Industries
Atlanta, GA Oct. 98 - Mar. 00
I was responsible for technical sales of video equipment. As a key account
representative, I assisted customers in system design. Utilizing a wide
variety of video cameras, multiplexers, time-lapse recorders, and display
devices. Other duties included - Analysis of product sales trends used to
make purchasing decisions. Creation of purchase orders to domestic and
international vendors. I also performed arrangements of foreign banking
transactions for direct import of electronic equipment from international
vendors/manufacturers.
General Diagnostics Inc
Austin, TX. Aug. 96 - Aug. 98
Supervisor printer repair area. Duties included inventory control, quality
assurance, and training of technicians. Certified as an Okidata repair
technician for Okidata ML320/321, ML390/391, ML590/591, ol400e,
ol600e/610e/610ps, and ol1200 printers. Also experienced in the repair of
HP, Genicom, and Olivetti POS printers. Field service experience in the
repair of Toshiba copiers, fax and laser printers. Customer relations and
sales skills.
Education
1989 - 1994
Austin Community College
Austin, TX
An Associates of Science degree.
3.0 G.P.A.
Tracor Aerospace
Austin, TX 1986
Quality Control Leadership Training
Electronic Assembly Course (mil-spec)
General Diagnostics
Austin, TX 1996
Okidata Certification
Epson Certification
Peak Technologies
Austin, TX 2000
Zebra Certification
Printronix Certification
Printek Certification
ServIT
Atlanta, GA 2007
IBM AS400 / RISC6000
System repair Certification
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