Marissa N. Murray

abmzh3@r.postjobfree.com

*** ********* ****

Shermans Dale, PA 17090

717-***-****

____________________________________________________________________________

______________

SUMMARY

Decisive and results-driven professional offering more than 9

years in the health care field focused on project and people

management. Proven ability to deliver excellent communication,

productivity, and quality improvements through well management on

time projects.

EDUCATION

PENNSYLVANIA COLLEGE OF TECHNOLOGY, PENN STATE

Bachelor of Science in Health Policy and Administration Concentration

received in December 2007

Dean's List

PENNSYLVANIA COLLEGE OF TECHNOLOGY, PENN STATE

Associate of Applied Science received May 2004

Honored with prestigious Colgate Star Award- presented to only one

graduate who exhibits enthusiasm, the pursuit of excellence in dental

hygiene, and a professional dedication to patients.

COURSE WORK

Technical and Professional Communication, Marketing, Human Resource

Management, Principles of Management,, Pharmacology, Health Care

Public Policy, Health Care Delivery Systems, Anatomy and Physiology,

Microbiology, Chemistry, Orofacial Anatomy, Oral Histology, Dental

Radiology, Periodontology, Health and Nutrition, Dental Law and

Ethics, Community Dentistry

RELEVANT SKILLS

o Highly articulate, demonstrating excellent ability to

communicate with all levels of educated professionals

o Proficient in Microsoft Access, Excel, PowerPoint, and Word,

Adobe Acrobat, Paint Shop, Photoshop, Internet Explorer,

PracticeWorks, Mozilla Firefox, and Softdent

EXPERIENCE

Macy's, Camp Hill, Pennsylvania

Sales Leader

o Mange selling floor, petty cash, and recovery process

o Lead team of associates by coaching, prioritizing, and

optimizing flow of operation

o Perform Executive in Charge responsibilities

o Personnel management and developing employees so that they

become valuable to the corporation; planning, orienting,

selecting, providing incentives, and performing reviews

o Communicate with all levels of personnel and upper level

management

Kearns & Ashby, DDS Mechanicsburg, Pennsylvania

Pediatric Dental Hygienist (August 2005-August 2009)

o Deliver direct patient care to clients ensuring optimum

customer relations

o Perform routine treatment procedures, such as cleaning,

polishing, taking radiographs, application of sealants,

fluorides, and related approaches

o Co-develop with dentist individualized dental care treatment

plans

o Negotiate and purchase hygiene supplies and equipment

operating on hygiene budget

o Perform patient education, discharge planning, and

patient/family education

o Record oral conditions and findings in patient charts, update,

restorative chart, necessary dental work, procedures that are

performed, cost of procedures, and recommendations for the

patient

o Implement quality assurance to ensure compliance with an

excellent knowledge OSHA, HIPPA, and all mandated state laws

and regulations

o Facilitate and coordinate monthly staff meetings of 32 staff

employees relying on excellent interpersonal communication and

presentation skills

Fetterolf Dental Medicine, Harrisburg, Pennsylvania

Registered Dental Hygienist (August 2004-August 2005)

o Assess dental condition and needs of patient utilizing patient

screening procedures including medical health update, dental

charting, periodontal charting, and vital signs

o Liaison between doctors and office clientele communicating

various issues, troubleshooting, and resolving issues

o Manage and prioritize tasks in dental hygiene department

including patient management and continual improvement to

increase optimum standards of care

o Develop positive relationships with members of the public and

private sector, resulting in client retention and referrals

Charles F. Fields, DDS, Mechanicsburg, Pennsylvania

Scheduling Coordinator/Dental Assistant (January 2001-August 2001)

o Attracted and retained new clients by providing excellent

customer service and rapid response of client need

o Clearly communicate dental and medical terminology

o Developed knowledge of insurance filings, and

collection/billing, and CDT

o Collaborate and communicates professionally with doctors and

auxiliary staff on development, evaluation, and implementation

of office vision

Kindred Charm, New Bloomfield, Pennsylvania

Marketing/Sales Manager (January 1999-August 2002)

o Manage and maintain successful project management of all

activity in retail sales

o Purchase and outsource merchandise utilizing cost effecting

budgeting

o Oversee, analyze, research, and review all new products

introduced into store

o Interface with owner to develop new goals and objectives

relating to sales and marketing

Dum's Bus Service, Inc., Elliottsburg, Pennsylvania

Administrative Assistant (September 1998-August 2002)

o Perform administrative duties such as write/edit business

letters, data processing, maintain schedule, answer phone

calls, and review weekly incoming paperwork for owner/operator

o Compose and distribute inter-office correspondence in a timely

manner

o Establish and maintain computer records and files using data

processing

o Assist in the compilation and preparation of weekly financial

statements/payroll, the organization of annual tax itemizations

and paperwork

LICENSES/AFFILIATIONS/COMMUNITY OUTREACH

o Registered Dental Hygienist, Pennsylvania Dental Association

o Dedicate countless community service hours promoting health and

wellness

o Manager/Head coach of Lion's Den Field Hockey Team 2003-2006

o Participant in various half marathons sponsoring charitable

organizations throughout the state of Pennsylvania

Contact this candidate