Customer Service Representative

Desiree Thompson

** ******* ****** ****: 910-***-****

Richmond, ME.

04357

*******.*********@*******.***

Education

WALDEN UNIVERSITY

****-******* (June 2010 Projected Graduation)

M.S. Media Psychology

GPA 3.73

St. Joseph's College of Maine

2002-2006

B.A. Psychology

GPA 3.3

Work experience

BEHAVIORAL HEALTH PROFESSIONAL PROVIDENCE SERVICE

CORPORATION

1/2010-Present, 5/2006 - 8/2006

Providing skill development and behavior management to

adolescents in their homes, writing reports

Customer Service Representative LLBean

11/2009- 2/2010, 10/2006 - 12/2006, 10/2004-1/2005

Answered phone, entered catalog orders into computer

database, also utilized other databases to answer customer

inquiries and check stock of individual stores

Other Qualified Mental Health Professional Spurwink

Services

11/2006 - 7/2007

Provided Safety/support to adolescents with mental/behavioral

needs,

wrote daily logs, administered medications

Assistant to Main GPS Office St. Joseph's College of Maine

5/2005 - 9/2005, 5/2004-9/2004

Operated 6-line switchboard, filing, data entry,

proofreading, reception, shuttle driving

Campus Services Assistant St. Joseph's College of

Maine

9/2003 - 5/2004, 9/2002-5/2003

Sorting mail, customer service, photocopying, spiral-

binding

College Activities

PSYCHOLOGY CLUB MEMBER 2003-2006, VP 2004-2006

Producer's Club Member 2003-2006, VP 2004-2006

Volunteer work

BOOTHBAY CHARITIES CLASSIC 2004-2006

Special Olympics Summer Games 2004

Computer skills

PROFICIENT IN SPSS, MICROSOFT WORD, WORKS, MICROSOFT

POWERPOINT, AND MICROSOFT EXCEL

Honors & awards

Renaissance Award for Excellence in Academics 2005

Latin Award 2005, 2006

Mercy Scholarship 2002-2006

Honors List 2002-2006

Dean's List 2006

Psi Chi National Honor Society Member, Inducted in

2006

Research

Gender Stereotypes in Cartoons, Presented at St.

Joseph's College

Sexual, Violent, and Drug-Related Content of Music

Lyrics and Videos

Gender-Based Evaluations of College Professors: A Role

Congruity Perspective, Presented at 18th Annual APS

Conference in 2006

Contact this candidate