Manager Sales

CAROLYN DOWLING

**** ******** ******, **********, **

650-***-****; ***********@*******.***

Purchasing/Product Development Manager experienced in international

purchasing/new product development, supplier relationships and start-up

operations. Strategic thinker with superb planning, project management and

negotiation skills. Master's Degree from Georgetown University School of

Foreign Service. Lived and worked overseas in Asia and Europe. Fluent in

Mandarin Chinese.

CAREER

DIRECTOR OF SUPPLY CHAIN/LOGISTICS, WORLD CENTRIC, Palo Alto, CA Nov 08

- Feb 2009

(World Centric is a non-profit, start-up social enterprise producing

cornstarch and sugar cane-based biodegradable/compostable take-out

containers and tableware.)

. Purchased product from 8 injection molders and paper mills in China,

Taiwan and South Korea. Managed freight forwarders, customs broker and

third party warehouses. Reduced freight costs by 35% in line with

downward market trend. Eliminated unnecessary freight insurance on low-

cost products. Directed transition from single-location to multi-

location inventory with new 3PL warehouse in New Jersey. Conducted

year-end physical inventory.

. Demand Forecasting: introduced demand forecast model to help

transition enterprise from passive sales model to demand-driven

operation.

SENIOR OPERATIONS DIRECTOR, WHAM-O. INC., Emeryville, CA 1997 -

2006

(Wham-O was purchased from Mattel Corporation in 1997; product lines

include Morey/BZ Body Boards, Churchill Swim Fins, Hacky Sack, Frisbee,

Hula Hoop, and Slip 'n Slide.)

. Start-up Operations: established and managed Purchasing/Planning

Department to support sales growth from start-up sales level of $25

million to nearly $80 million.

. New Product Development: directed cross-functional New Product

Development team from Marketing Start to First Ship for 10 product

lines produced in Asia and Mexico. Production processes included

fabric cut-and-sew, plastics cut-and-weld, plastics injection-molding

and blow-molding, and food production.

. Purchasing/Production Planning: developed corporate annual inventory

plan, evaluated production capacity and purchased $30 million annually

from 25 suppliers in China, Malaysia, Taiwan and USA, including food

components for export to GMP facility in China and re-export

worldwide. Conducted MRP-based production planning with Wham-O

facility in Mexico.

. Project Management: established Wham-O Hong Kong office in 2004. Held

primary responsibility for locating premises, designing office layout,

registering business, establishing international bank accounts. Set

up office, developed budget, and hired/managed General Manager and 9

staff members within 6 months to support purchases of $25 million at

cost. Returned significant cost savings over previous commission-

based agency arrangement.

. Corporate Acquisitions: integrated operations of 5 acquisitions over 6

years, including inventory, supplier relationships and business

processes into Wham-O operations. Evaluation of materials at acquired

company suppliers in 2003 led to $200K in supplier credits for Wham-O.

. ERP Implementation: implemented QAD MFG/PRO ERP system (including

MRP) in record time and developed SOP's in start-up phase after

acquisition from Mattel Corporation.

BUYER, CONTRACT MANUFACTURING, MARS CONFECTIONERY, Slough, England 1995 -

1996

. Supplier Management: Managed supply base of chocolate product contract

manufacturers and contract packers in the United Kingdom to support

European division.

. New Product Development: member of cross-functional European

"Occasions" product development team. Collaborated with members

located in Netherlands and France to ensure lowest total cost

manufacturing and distribution solutions to supply entire European

market.

PURCHASING/PLANNING MANAGER, AVIVA SPORT, INC., San Francisco, CA 1991

- 1992

(Aviva Sport was a start-up sports toy company that was sold to Mattel

Corporation in 1992.)

. Set up Purchasing Department and purchased product from suppliers in

Asia to support annual sales of $35 million. Traveled to China, Taiwan

and Thailand to work with suppliers on planning, purchasing procedures

and strategic sourcing initiatives.

. Purchased product on behalf of Mattel for distribution to Mattel's

international subsidiaries.

SENIOR PURCHASING MANAGER, DAKIN, INC., Brisbane, CA 1987 -

1991

. Managed Purchasing Department staff of 4 employees. Established

seasonal purchasing plans and managed inventory for 8 product lines of

sewn plush toys, wood ornaments, and picture frames representing 1,500

SKU's and $75 million at cost. Allocated purchases among 20 suppliers

in Asia.

. Assisted Director of Procurement in strategic sourcing move from Korea

and Taiwan to new sources in China, Thailand and Indonesia to reduce

product costs.

PROGRAM MANAGER, U.S.-CHINA BUSINESS COUNCIL, Washington, D.C.

1985 - 1987

. Advised corporate members on China marketing strategies and conducted

cross-cultural training for business executives traveling to China.

Led three engineering teams to Tianjin, Changchun and Shanghai to

evaluate economic and technical feasibility of industrial projects,

negotiate project scopes of work and prepare funding recommendations

for U.S. Department of State Trade and Development Program.

ASIA ANALYST, KISSINGER ASSOCIATES, INC., Washington, D.C. 1983 - 1985

. Evaluated economic and political risk in China and other Asian

countries. Presented risk analyses to Dr. Henry Kissinger in bi-weekly

meetings to develop strategic recommendations for Fortune 500

corporate clients.

EDUCATION

GEORGETOWN UNIVERSITY, Washington, D.C.

Master of Science in Foreign Service, Honors Program in International

Business

Alumni Admissions Program, Undergraduate Applicant Interviewer (current)

UNIVERSITY OF CALIFORNIA AT SANTA BARBARA

Bachelor of Arts, Political Science and Chinese Language, High Honors at

graduation

LANGUAGES/ACTIVITIES

Fluent in Mandarin Chinese. Lived in Taipei, Taiwan for 11 years.

Member of Mandarin Language Group, World Affairs Council, San Francisco

Member of Net Impact, San Francisco and Women in International Trade (WIT),

Palo Alto, CA[pic]

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