Sql Server Customer

PROFESSIONAL SUMMARY

IT professional with hands-on experience in the telecommunications industry

designing and implementing complex business solutions. Proven ability to

assess customer needs and lead the development of solutions to meet those

needs on-time. Effective problem solver with ability to communicate

technical issues and perform critical technical tasks. Expertise in

relational databases. Ability to work effectively within a team or with

little supervision and a strong commitment to achieving corporate goals

EXPERIENCE

Mar 2008 - Present

CHR Solutions, Inc. - Mitchell, SD

Technical Lead, Implementation Services

Working as a remote employee on the implementations team. Serving as

technical lead responsible for the data conversion and set up from the

client's legacy system to the CHR software suite. Responsible for data

mapping, software configuration, GAP analysis, requirements gathering,

specification creation for third party vendor, system enhancements &

modifications, testing, validation and implementation.

. Ability to manage multiple projects simultaneously while meeting all

deadlines.

. Create customized reports based on client needs

. Consult with all functional areas (Billing, Customer Care, Finance,

Operations, etc) to ensure reliability of business solution

. Develop technical requirements based on client specific system

requirements

Key Contributions:

. Successfully converted three major corporations

. Worked in a consultant role auditing business processes to determine

efficiencies to be gained

Mar 2000 - Feb 2008

Knology - Sioux Falls, SD

Operational Support Specialist

Required to lead design, testing and support of marketing offers.

Responsible for the timeliness and accuracy of the data which results in

customer billing, end user support, product development, reporting, data

integrity and revenue assurance.

. Created reports based on internal needs

. Assisted with Configuration of Products & Pricing

Key Contributions:

. Integral part of conversion process for five BSS/OSS implementations

Sept 1999 - Dec 1999

Eastern Farmers Coop - Harrisburg, SD

Laborer

. Load semi trucks, unload farmer's grain, and drive truck

Mar 1999 - Sept 1999

Michael Walters Inc - Sioux Falls, SD

Carpenter

. Built houses and assisted with remodels

Nov 1993 - Mar 1999

Gateway Sioux Falls, SD

Material Analyst

. Responsible for the updating of all Bills of Materials (BOMs)

. Ordered parts for the BOMs

. Created and maintained several databases and queries

. Assisted with monthly inventories

Inventory Supervisor

. Supervised 15 employees

. Maintained accurate inventory

. Ensured Production Line was supplied with materials

. Received product into the warehouse

Employee Development Specialist

. Created and updated all training materials

. Facilitated assigned classes

. Established partnerships with other EDS to develop effective training

modules

. Performed assigned projects

Team Advisor

. Oversaw the functions of the warehouse

. Ensured shipments to vendors

. Assisted in other areas of the warehouse

Jan 1991 - Nov 1993

Raven Industries Inc - Sioux Falls, SD

Inventory Control Coordinator

. Supervised 2 employees

. Maintained accurate inventory

SKILLS

Database: SQL Server, Microsoft Access

Operating Systems: AS400, Windows 3.x, Windows 95, Windows 98, Windows

2000, Windows XP

Languages/Utilities: SQL

Applications: SQL Server Management Studio, OMNIA, MS Office

Suite, Visio, PWA

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