Denise R. Ali

**** ****** ***** *****

Garfield Heights, Ohio 44125

216-***-****

abmzg7@r.postjobfree.com

Professional Summary

Human Resources professional with just over 15 years of experience in many

functional areas of human resources. Successfully worked in various

industries, in unionized and non-unionized environments, which awards a

unique comprehensive perspective. Held positions as an individual

contributor and served in a leadership capacity for six years. Hold an

enterprise view of organizations always seeking to optimize the

effectiveness of people, systems, process and policies.

Strength is tackling projects in a holistic way, generating solutions from

multiple sources that target the various components of an issue. Ability

to see the big picture, yet identify the associated details of a situation

is strength.

The following offers a few additional highlights of my qualifications:

Leadership

Strong ability to maintain relationships at all levels, forming a consensus

and achieving a shared sense of purpose. Ability to establish trust and

motivate others into action is superior. Lead numerous corporate projects

and humbly sought by peers as a resource. Selected as YWCA, Women of

Excellence then participated as a member of the 2008-2009 YWCA Women's

Leadership Boot camp, upon completion of the program was asked to be a

member of the YWCA Advisory Board.

Communication Style

Relate well to all kinds of people inside and outside of an organization.

Sensitive to how people and organizations function and plan approach

accordingly. Conducted many training seminars and focus groups for diverse

audiences across all organizational levels. Good listener, sensitive and

patient with the interpersonal anxieties of others. Build rapport will,

straightforward and clear, yet come across as fair and compassionate.

Influence

Can effectively paint credible pictures and visions of possibilities and

likelihoods. Proven ability to inspire, persuade and motivate with

communication and interpersonal strength. Able and willing to influence and

compromise in order to achieve best result for the enterprise. Skilled in

problem resolution techniques and counseling/coaching employees and

managers. Consistently complimented on relationship building skills,

ability to establish and maintain effective relationships with clients and

gains their trust and respect.

Business Acumen

Ability to develop understanding of business unit strategies, goals,

metrics and external business environment in order to develop link between

HR strategy and business strategy. Acts as a champion for needs of

assigned areas by understanding opinions, soliciting feedback, monitoring

the effects of business decisions, and advising senior management on

addressing concerns. Excellent reputation and track record for developing

and managing large long-term high-level projects

Professional Experience

2004-Present Medical Mutual of Ohio, Cleveland, Ohio

Human Resources Business Partner

Comprehensive employee relation consultation and guidance to clients in

four divisions including; Sales, Finance, Communications and Audit.

Development and implementation of value added human resources strategies

that support performance management, employee development, succession

planning, employee engagement and recruitment.

Accomplishments

. Developed knowledge sharing atmosphere, where team based approaches to

assignments provided efficiencies and unlocked additional untapped

value in division through better alignment of people strategy

. Introduced supervisory development model utilizing a competency

appraisal process creating a mechanism to train, access development,

and build bench strength

. Designed and administered divisional job descriptions update/review

process ensuring specific responsibility and duties are documented,

while focusing on job specification and rate range equity

. Designed on boarding process for new leaders inclusive of corporate

polices and culture

. Reduced division turnover by 50% utilizing a multi-faceted approach to

improve retention including, identifying future talent needs,

recruitment challenges, and ensuring compensation equity

. Designed corporate internship program focusing on talent management

strategy and diversity mission, taking a fresh approach to determine

current and future talent needs

. Manage salary administration process; monitoring compensation

practices to ensure equity, pay for performance, adherence to

compensation guidelines

. Lead Human Resource involvement in acquisition, recommending and

implementing strategies for successful integration, introduced

corporate culture yet allowed flexibility and latitude for regional

respond to the local market environment

2002 - 2004 Land O' Lakes, Inc., Kent, Ohio

Plant & Distribution Center Human Resources Manager

Launched a start-up human resources department, designing and implementing

programs relating to all phases of employee and labor relations including;

recruitment, developing and administering policies and procedures,

disability management, salary administration, workers compensation, safety

management, benefit administration, performance management, workforce

planning and project management. Managed three human resources

professionals.

Accomplishments

. Designed recruitment strategy reducing recruitment time and improving

overall recruitment process. Introduced behavior based interview

techniques and measurement data of recruitment cycle

. Established collaborative relationship with union through consistent

administration of union contract and timely grievance and arbitration

resolution. Identified trends and implemented applicable solutions,

prepared negotiation strategy

. Implemented performance management strategy throughout entire plant

targeting unionized employees buy-in and training of process

. Reduced employee absences and excessive restricted work days through

restructuring transitional work program, effective management of

workers compensation process and implementing behavior based safety

. Designed and implemented communication strategy providing tools that

drove communicaiton through all levels

2000 - 2002 Lake Erie Screw Corporation, Lakewood, Ohio

Human Resources Generalist

Administered human resources programs, policies and procedures for three

sites totaling 450 employees of which 150 where unionized.

Accomplishments

. Assisted in successful contract negotiation avoiding work stoppage

while negotiating pay and benefit concessions

. Developed and initiated new sourcing tools including job information

phone line, internal job posting procedure, online recruiting methods,

and college recruiting effort

. Administered Workers' Compensation process, managing vendor

relationship, reducing TPA fees by $2,000 and saving over $30,000.

. Managed employee and community services including service awards,

suggestion programs, blood drives, charity events, discount programs,

wellness programming and administration of Employee Assistance Program

. Administered plant closure and RIF of exiting operations ensuring

employee integrity and legal compliance

1995 - 2000 Continental Airlines, Cleveland, Ohio

Workers' Compensation/Disability Management Coordinator

Designed and implemented corporate Transitional Return-to-Work disability

management program, revising procedures that decreased lost time by 25%.

Supervised team of three Analysts. Directly supported the process in

Midwest region, which consisted of 20+ locations totaling over 10,000

employees. Supported local human resources initiatives including diversity

programming and recruitment process.

Accomplishments

. Oversaw Third Party Administrators involved in disability process

. Developed and implemented in-house manager training for leave and

absences practices

. Assisted in the development and facilitation of diversity training

program, as part of Diversity Committee

. Participated in Risk Diversion Committee for Cleveland Operation

Military Service

United States Army Reserve, Personnel Administrative Specialist

Education

2006 Coursework MPOD, Case Western Reserve University

BA - Business Administration, Baldwin Wallace College

Computer Skills

Microsoft Office: Word, Excel, Outlook and PowerPoint. Kronos Time and

Attendance system, NextTrack, Horizon HRIS (derivative of PeopleSoft),

Oracle HRIS, Brassring, Ceridian HRIS

Professional Development

2009 YWCA Women's Leadership Boot Camp,

2006 Prosci - Best Practices in Change Management

2006 Emotional Intelligence, Case Western Reserve

2005 Project Management, Baldwin Wallace College

2004 Birkman Interpretation Training, Birkman International, Inc.

2004 Interaction Skills for Success, DDI,

2004 Feedback & Coaching, Leadership Mirror, DDI, September

Related Professional Activities

2007 - Present Valley Ranch Estates Homeowners Association, Secretary

2002 - Present Baldwin Wallace College-APART, Alumni of Color Committee

Participate in recruitment and retention strategy for students

of color

2003 - 2004 Berea City School District - Cultural Diversity Committee

Participated in recruitment of minority teacher in the district

and diversity programming to create an inclusive environment and

promote post-secondary education among minority students

2002 - 2004 City of Middleburg Heights, Civil Service Commission

Committee member participating in established commission

responsibilities including overseeing the selection process for

public service employees

Professional Awards

2008 YWCA Women of Professional Excellence

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