Human Resources Management
Resume:
Denise R. Ali
Garfield Heights, Ohio 44125
***********@*****.***
Professional Summary
Human Resources professional with just over 15 years of experience in many
functional areas of human resources. Successfully worked in various
industries, in unionized and non-unionized environments, which awards a
unique comprehensive perspective. Held positions as an individual
contributor and served in a leadership capacity for six years. Hold an
enterprise view of organizations always seeking to optimize the
effectiveness of people, systems, process and policies.
Strength is tackling projects in a holistic way, generating solutions from
multiple sources that target the various components of an issue. Ability
to see the big picture, yet identify the associated details of a situation
is strength.
The following offers a few additional highlights of my qualifications:
Leadership
Strong ability to maintain relationships at all levels, forming a consensus
and achieving a shared sense of purpose. Ability to establish trust and
motivate others into action is superior. Lead numerous corporate projects
and humbly sought by peers as a resource. Selected as YWCA, Women of
Excellence then participated as a member of the 2008-2009 YWCA Women's
Leadership Boot camp, upon completion of the program was asked to be a
member of the YWCA Advisory Board.
Communication Style
Relate well to all kinds of people inside and outside of an organization.
Sensitive to how people and organizations function and plan approach
accordingly. Conducted many training seminars and focus groups for diverse
audiences across all organizational levels. Good listener, sensitive and
patient with the interpersonal anxieties of others. Build rapport will,
straightforward and clear, yet come across as fair and compassionate.
Influence
Can effectively paint credible pictures and visions of possibilities and
likelihoods. Proven ability to inspire, persuade and motivate with
communication and interpersonal strength. Able and willing to influence and
compromise in order to achieve best result for the enterprise. Skilled in
problem resolution techniques and counseling/coaching employees and
managers. Consistently complimented on relationship building skills,
ability to establish and maintain effective relationships with clients and
gains their trust and respect.
Business Acumen
Ability to develop understanding of business unit strategies, goals,
metrics and external business environment in order to develop link between
HR strategy and business strategy. Acts as a champion for needs of
assigned areas by understanding opinions, soliciting feedback, monitoring
the effects of business decisions, and advising senior management on
addressing concerns. Excellent reputation and track record for developing
and managing large long-term high-level projects
Professional Experience
2004-Present Medical Mutual of Ohio, Cleveland, Ohio
Human Resources Business Partner
Comprehensive employee relation consultation and guidance to clients in
four divisions including; Sales, Finance, Communications and Audit.
Development and implementation of value added human resources strategies
that support performance management, employee development, succession
planning, employee engagement and recruitment.
Accomplishments
. Developed knowledge sharing atmosphere, where team based approaches to
assignments provided efficiencies and unlocked additional untapped
value in division through better alignment of people strategy
. Introduced supervisory development model utilizing a competency
appraisal process creating a mechanism to train, access development,
and build bench strength
. Designed and administered divisional job descriptions update/review
process ensuring specific responsibility and duties are documented,
while focusing on job specification and rate range equity
. Designed on boarding process for new leaders inclusive of corporate
polices and culture
. Reduced division turnover by 50% utilizing a multi-faceted approach to
improve retention including, identifying future talent needs,
recruitment challenges, and ensuring compensation equity
. Designed corporate internship program focusing on talent management
strategy and diversity mission, taking a fresh approach to determine
current and future talent needs
. Manage salary administration process; monitoring compensation
practices to ensure equity, pay for performance, adherence to
compensation guidelines
. Lead Human Resource involvement in acquisition, recommending and
implementing strategies for successful integration, introduced
corporate culture yet allowed flexibility and latitude for regional
respond to the local market environment
2002 - 2004 Land O' Lakes, Inc., Kent, Ohio
Plant & Distribution Center Human Resources Manager
Launched a start-up human resources department, designing and implementing
programs relating to all phases of employee and labor relations including;
recruitment, developing and administering policies and procedures,
disability management, salary administration, workers compensation, safety
management, benefit administration, performance management, workforce
planning and project management. Managed three human resources
professionals.
Accomplishments
. Designed recruitment strategy reducing recruitment time and improving
overall recruitment process. Introduced behavior based interview
techniques and measurement data of recruitment cycle
. Established collaborative relationship with union through consistent
administration of union contract and timely grievance and arbitration
resolution. Identified trends and implemented applicable solutions,
prepared negotiation strategy
. Implemented performance management strategy throughout entire plant
targeting unionized employees buy-in and training of process
. Reduced employee absences and excessive restricted work days through
restructuring transitional work program, effective management of
workers compensation process and implementing behavior based safety
. Designed and implemented communication strategy providing tools that
drove communicaiton through all levels
2000 - 2002 Lake Erie Screw Corporation, Lakewood, Ohio
Human Resources Generalist
Administered human resources programs, policies and procedures for three
sites totaling 450 employees of which 150 where unionized.
Accomplishments
. Assisted in successful contract negotiation avoiding work stoppage
while negotiating pay and benefit concessions
. Developed and initiated new sourcing tools including job information
phone line, internal job posting procedure, online recruiting methods,
and college recruiting effort
. Administered Workers' Compensation process, managing vendor
relationship, reducing TPA fees by $2,000 and saving over $30,000.
. Managed employee and community services including service awards,
suggestion programs, blood drives, charity events, discount programs,
wellness programming and administration of Employee Assistance Program
. Administered plant closure and RIF of exiting operations ensuring
employee integrity and legal compliance
1995 - 2000 Continental Airlines, Cleveland, Ohio
Workers' Compensation/Disability Management Coordinator
Designed and implemented corporate Transitional Return-to-Work disability
management program, revising procedures that decreased lost time by 25%.
Supervised team of three Analysts. Directly supported the process in
Midwest region, which consisted of 20+ locations totaling over 10,000
employees. Supported local human resources initiatives including diversity
programming and recruitment process.
Accomplishments
. Oversaw Third Party Administrators involved in disability process
. Developed and implemented in-house manager training for leave and
absences practices
. Assisted in the development and facilitation of diversity training
program, as part of Diversity Committee
. Participated in Risk Diversion Committee for Cleveland Operation
Military Service
United States Army Reserve, Personnel Administrative Specialist
Education
2006 Coursework MPOD, Case Western Reserve University
BA - Business Administration, Baldwin Wallace College
Computer Skills
Microsoft Office: Word, Excel, Outlook and PowerPoint. Kronos Time and
Attendance system, NextTrack, Horizon HRIS (derivative of PeopleSoft),
Oracle HRIS, Brassring, Ceridian HRIS
Professional Development
2009 YWCA Women's Leadership Boot Camp,
2006 Prosci - Best Practices in Change Management
2006 Emotional Intelligence, Case Western Reserve
2005 Project Management, Baldwin Wallace College
2004 Birkman Interpretation Training, Birkman International, Inc.
2004 Interaction Skills for Success, DDI,
2004 Feedback & Coaching, Leadership Mirror, DDI, September
Related Professional Activities
2007 - Present Valley Ranch Estates Homeowners Association, Secretary
2002 - Present Baldwin Wallace College-APART, Alumni of Color Committee
Participate in recruitment and retention strategy for students
of color
2003 - 2004 Berea City School District - Cultural Diversity Committee
Participated in recruitment of minority teacher in the district
and diversity programming to create an inclusive environment and
promote post-secondary education among minority students
2002 - 2004 City of Middleburg Heights, Civil Service Commission
Committee member participating in established commission
responsibilities including overseeing the selection process for
public service employees
Professional Awards
2008 YWCA Women of Professional Excellence
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