R SUM
Mark Jenkins
** ******* ****** (**) **** 5314 (h)
Newmarket QLD 405*-****-*** 832 (m)
*********@*******.*** (e)
KEY EXPERIENCE AND SKILLS
o Strong skills and experience in managing business development, client
acquisition and teams of staff to achieve excellent results
o Excellent communicator with a proven capacity to develop and maintain
highly effective relationships with clients, colleagues and staff
o Proven track record in achieving sales growth and profit margin
management
o Highly developed organisational skills
CAREER SUMMARY
CONSULTING Jan 2009 - present
MACQUARIE BANK May 2007 - Jan 2009
Manager
BANKWEST AUSTRALIA 2006 - May 2007
Area Manager
(left when the position was reclassified as part of a nationwide
restructure)
ST GEORGE BANK 2005 - 2006
Senior Relationship Manager
(left position when recruited by BankWest)
COMMONWEALTH BANK OF AUSTRALIA 1996 - 2005
Relationship Executive
(left position when recruited by St George Bank)
. Relationship Manager
. Area Office Assistant Manager
. Settlements Manager
BUSINESS EXPERIENCE
CONSULTING Jan 2009 - present
Target clients are general business clients looking for strategic, planning
and funding planning and assistance. Services provided are debt and work-
out plans, bank and creditor negotiations, budgeting, forecasting and
restructuring
Transactions:
Shopping Centre owners - $250M (AUD) refinance and renegotiate covenants
Retirement Centre owner/developer - $100M Debt / Equity for 4 centres
Debt Work-out for Commercial Property investor - 2 Banks owed $17M (AUD)
Low Cost Housing - $350M (USD) Developing Country Pacific Region
Provincial Hospital development facility - $250M (USD) Developing Country
Pacific Region
Construction facility for 3 retirement villages worth $353m
MACQUARIE BANK May 2007 - Jan 2009
Manager
Focused on lifting the profile and market share in the Legal and Accounting
Industries. Primary targets were local firms and their partners/directors
(Sales and Marketing focus).
Responsibilities
. Manage profit and loss and Balance Sheet growth for these industry
segments in Brisbane
. Liaise with industry service providers, regulators and members to
market and develop new business
. Coordinate internal bank departments (credit, operations,
documentation) to ensure timely settlement of loans and client
expectations met
. Identify prospects and formulate local area business plans in line with
strategy and service offering
. Manage existing client base, with the view of increasing product
penetration
. Maintain credit standards and identify risk in relation to lending
clients based on cashflow
Achievements
. Bank profile raised within industry and clients acquired
. Increase of profitability of 30%, margins sustained, size of balance
sheet increased
. Staff skills increased through provision of effective mentoring and
training
. Key clients identified and strategies to acquire their business
developed and executed
. No loss of clients to competitors, new business areas identified
BANKWEST AUSTRALIA 2006 - May 2007
Area Manager
The role involved taking an aggressive approach to building a new branch
from the ground up (Archerfield/Acacia Ridge) by acquiring market share
from competitors. Attract staff and clients by focusing on client needs,
relationships with the community and a fast, new service offering delivered
by industry specialists (Management/Sales focus).
Responsibilities
. Identify, interview and employ new staff
. Manage existing staff (six), assess performance against KPIs and
engage prospective clients
. Develop local area business plan and strategy in line with State
business direction
. Manage profit and loss and Balance Sheet growth for the local area
. Train staff in line with industry focus
Achievements
. Established Greenfield commercial branch
. Assisted with details of construction and timeframes for coordination
of retail aspects of branch
. New staff successfully employed and trained
. Local area marketing and sales plans established
. New client identification and targeted sales action plans achieved
BUSINESS EXPERIENCE (Cont.)
ST GEORGE BANK 2005 - 2006
Senior Relationship Manager
Maintain existing clients and grow portfolio. Originate and develop new
industry policies for the Bank to build profitable relationships with other
industry bodies. (Sales/Marketing/Risk focus).
Responsibilities
. Manage client base, increase product per relationship and look to
acquire new clients
. Supervise junior staff
Achievements
. $17M approval for Port of Brisbane development (progressive drawdowns)
. Introduced bank to new market and drafted corresponding Management
Rights policy
. Created half-yearly plan for portfolio identifying opportunities and
risks; split portfolios and transitioned clients smoothly (zero loss
of clients)
. Achieved improvements in client satisfaction scores within portfolio
. Relieved manager in his absence (Direct report management and a team
of eight)
COMMONWEALTH BANK OF AUSTRALIA (2000-2005) 1996- 2005
Relationship Executive
Increase profitability with existing clients, acquire new clients that met
a $25k per year revenue benchmark and maintain credit quality.
Responsibilities
. Achieve revenue targets in line with return on target equity benchmarks
(ROTE)
. Offer multiple products to clients and achieve revenue targets
. Grow client base by acquisition and entrench existing clients by
increasing product penetration
. Manage junior staff including training and mentoring
. Undertake project work when required, for example directed at products
or industry or profitability
. Portfolio responsibility $160m Commercial ($240m in total)
Achievements
. Year's funding $52m, revenue $3m+ across multiple industries
. Single largest balance sheet client grown to $45m in exposure
. Formulated strategies for "Product bundling" policy and procedure to
increase client retention and maximize cross sales to increase
profitability of relationship (project additional to main duties)
COMMONWEALTH BANK OF AUSTRALIA (pre 2000)
Relationship Manager, Area Office Assistant Manager, Settlements Manager
Responsibilities
. Extensive operational experience in legal documentation, settlement
and back office procedures
. Direct report management, staff development
MAJOR CLIENTS ACQUIRED/ MANAGED
Large Logistics Company
. $17m approval for construction on Port of Brisbane land (leasehold)
. Leasehold land, diminishing valuation, residual risk position
National Equipment Hire Company
. Grew exposure to $45M to assist growth of group
. Acquired by publicly listed company - $86M capital raising acquired
business
. Worked with and around other bank to ensure clients goals were achieved.
. Large property portfolio annexed from trading business
International Human Resources Group
. Worked with Treasury to provide Foreign Exchange solution and provide
considerable revenue to the Bank
Fruit Market Wholesalers
. $100m turnover group
. Property, transactional and wealth creation products and services.
Property Developers / Investors
. Range of projects from $5m residential commercial developments to medium
residential developments (Pre-sales, Gross Realisation Values, Peak Debt
Calculations and On-Completion Assessments and Feasibilities).
East Coast Legal Practice
. Multiple sites, government regulated accounts
. Cash flow lending against the value of working assets
. Monitoring, amending and enforcing covenants. Funding acquisitions and
working through growth phase of the firm.
TERTIARY EDUCATION
2007 Investment Planning 1, Securities Institute, FINsia
2006 Tier 1 and 2 Compliant (FINsia)
2003 Derivatives - PS 146 Compliance
2000 Diploma of Financial Markets (Certificate III), Securities
Institute (FINsia)
1994-6 Bachelor of Business, Queensland University of Technology,
Brisbane (deferred)
TRAINING AND DEVELOPMENT
. Completed OMEGA course at CBA
. Change management, conflict management and sales management courses
completed on a rolling basis to keep skills current.
. Feb 2009 : Consulting to accountants - experienced with MYOB
(Vistopia)
REFERENCES
Will be made available on request.