Customer Service Manager

*** ******** ***********@yahoo

Road .com

Moncks Corner, 843-***-****

SC 29461 Mobile

Thomas Weathers Jr.

Objective A challenging and rewarding position with a forward

thinking company working with supply, logistical

support and warehouse operations.

Experience 2007-2008 AMTI An operation of SAIC

Charleston, SC

Logistics Specialist

Oversees staff in shipping, receiving and

transporting materials, supplies and equipment for

the organization and affiliates.

Schedules task involved with coordinating products

and materials through various engineering and/or

production phases; provides information to various

departments regarding materials status, following

specific outlined and detailed procedures.

Directly perform a variety of task aimed at

directing, tracking, and supporting movement of

material from the organization to the customer.

Daily duties include verification of merchandise

against receiving documents; note or report

discrepancies or damage to products, and maintain

electronic database with components, part numbers,

serial numbers, quantities locations, and routing

materials to prescribed storage locations assuring

proper storing, stacking, or palletizing materials

in accordance with prescribed storage materials.

2007-2007 Force Protection

Ladson, SC

Senior Warehouse Specialist

Ensures appropriate shipping criteria are

maintained as well as developing working

relationships cross functionally with other FPII

departments for problem/process resolution.

Provides quality assurance to recognize

discrepancies in packing and preparation for

shipment of invoiced items.

Publishes and presents invoice description reports.

2004-2006 MPRI

Middle River, MD

Warehouseman, Shift Leader

Directly managed, empowered and motivated 13

warehousemen, to ensure proper maintenance and

organization of supplies, tools and equipment to

meet the rapidly changing demands of customers and

most importantly ensure compliance with OSHA safety

requirements.

Supervised a variety of duties to include loading,

unloading, and moving materials within the

warehouse, using forklifts, cranes, and hand

trucks.

Picked, staged, verified, and labeled equipment

from an automated pick list, and ensured equipment

movement using computerized barcode system, to

ensure prompt delivery of shipment orders to

customers.

Instrumental in fostering a team environment within

the warehouse and throughout the company to ensure

continual productivity to meet and exceed customer

expectations. By working with other department

heads with in and outside of the company.

1994-2004 US. Army

Unit Supply Sergeant, Property Book NCOIC

Directly supervised 78 equipment managers to ensure

proper inventory accounting procedures, and that

all recurring demand items are on-hand, and are

incorporated into the system and economic inventory

levels are maintained.

Daily duties included the procuring of supplies and

equipment and the assurance of proper inventory

accounting according to US Army regulations.

Primary Manager and Instructor of the Standard

Property Book System- revised (SPBS-R), and the

Unit Level Logistics System (ULLS-S4) to ensure

proper hand receipt accountability through out the

unit.

Primary Impac Credit Card holder for the

organization, responsible for purchasing,

negotiating, and distributing materials, equipment,

and supplies from vendors.

Extensive knowledge of processing and procuring

equipment by Contract and Commitments in Excess of

7 million dollars, in preparation of Operation

Enduring Freedom.

Primary manager of equipment valued in excess of 14

million dollars for the organization and

affiliates.

Developed tracking database system to monitor,

track and report expenditures for the organization

and members to ensure the organization and

affiliates are never at zero balance.

Schedules and conducts annual physical inventories

and maintains various files and records pertaining

to accounting activities for a large variety of

materials, supplies and equipment.

Outstanding ability to work independently to

accomplish assignments.

Superb knowledge of Microsoft office to include

Excel, PowerPoint and Microsoft Word. Superb

customer service skills.

Successfully relocated the organization equipment

valued in excess of 7 million dollars and myself to

Bosnia- Herzegovina for a period of seven months

without any loss of equipment to the organization

or affiliates in transition.

Specialized Standard Property Book System -R- I/TDA Course

Training (SPBS-R) completed in February 2002. Unit Level

Logistical Systems Training (ULLS-S4) completed in

February 2000. 80 hours of NBC Defense Course.

Certificates/ Standard Property Book System -R-I/TDA Course

Awards Certificate, Unit Armored Course Certificate, (2)

Army Commendation Medals, (4) Good Conduct Medals,

(3) Army Achievement Medals, NBC Defense Course

Certificate, NATO Award, Commander's Safety Award

Education 1996-1997 Fayetteville Technical College

Fayetteville, NC

50 Credit hours majoring in Criminal Justice

1993 Graduate Berkeley High School

Moncks Corner, SC

High School Diploma

Contact this candidate