Human Resources Management

Resume of Nicolette B. Rabon, PHR

**** **** ***** **.

Weston, FL 33327

914-***-**** (Home)- Day & Evening

914-***-**** (Cell)- Day & Evening

E-mail: *********@***.***

EDUCATION:

Troy State University

Andersen Air Force Base, Guam US

Master's Degree - 12/2004

120 Semester Hours

Major: Master of Science in Human Resources Management

GPA: 4.0 out of 4.0

Relevant Coursework, Licensures and Certifications:

Human Resources Management, Human Resources Staffing, Business Research,

Training & Human Resources Development, Organizational Behavior, Legal

Environment of Employment Decision, Labor Law, Strategic Human Resources

Management, International Human Resources Management, Compensation and

Benefits.

University of Guam (UOG)

Mangilao, Guam US

Bachelor's Degree - 12/2000

126 Semester Hours

Major: Business Administration in Management

Minor: Human Resources Management

GPA: 3.7 out of 4.0

Honors: magna cum laude, Chi Omicron Gamma Honorary Scholastic Society

Member, President's/Regent's & Dean's List

Relevant Coursework, Licensures and Certifications:

Introduction and Applied Statistics, Management Information Systems, Intro

to Computer Operations, Fundamentals of Communication, Human Resources

Management, Compensation, Benefits & Performance Evaluation, Organizational

Behavior, Staffing and Employee Development, Managing The Employee & Work

Environment, Business Law I, International Business Management, Business

Strategy & Policy, Introduction to Business & Case Analysis, Principles of

Macroeconomics and Microeconomics, Quantitative Application Business

Economics, Management of Organizations, Principles of Financial Accounting,

Principles of Managerial Accounting, and Basic Business Finance.

Guam Community College (GCC)

Mangilao, Guam US

High School or equivalent - 6/1997

GPA: 3.7 out of 4.0

Honors: Merit Scholarship Recipient, National Honor Society (NHS) Member

Relevant Coursework, Licensures and Certifications:

General Education in addition to emphasis in Business Clerical trade.

Business Clerical courses included: General Business, General Accounting,

Book keeping, Computer Operations, Word Processing etc.

SUMMARY OF SKILL CLASSIFICATIONS:

Over eight (8) years of knowledge and experience in the fields of Human

Resources Management, Labor Relations, Employee Relations, Business

Management and Contracts Administration. Developed and maintained

policies, directives and programs ranging from Equal Employment

Opportunity, Affirmative Action, Workplace Harassment, Workplace Health &

Safety, Recruitment and Selection, Employee Compensation & Benefits,

Employee & Organizational Development, Training, Investigation &

Disciplinary Process, Labor/Union Relations & Negotiation, Worker's

Compensation, Supply Management & Procurement, Contract Management

requirements, Budget and Planning, Time and Material (T&M) and Indefinite

Quantity (IQ) Rough Order Magnitudes (ROMs), Accounting/Payroll, Facilities

Security Officer (FSO) Program, and implementation of ISO 9001:2000

program. Experienced working in matrix and multi-unit organizations.

Ability to educate and effectively train all levels of personnel

(executives, management, supervisory, staff employees) on policies and

programs. Possess highly effective problem solving, analytical, negotiation

and verbal & written communication skills. Demonstrates positive and

professional working relations with executives, senior management,

supervisory personnel, staff personnel and customers.

WORK EXPERIENCE:

01/2008 - Present

Unemployed - Currently a stay-at-home mom. Actively keeping abreast of my

Human Resource knowledge, activities, laws, regulations and changes through

the Society for Human Resource Management (SHRM). Recently passed HRCI

Professionals in Human Resources (PHR) certification examination on January

27, 2010. I am actively seeking employment and eager to get back into the

workforce.

Employer: DZSP 21 LLC

Address: P.O. Box GH - Hagatna, Guam 96932

Start & End Dates: 6/2005 - 12/2007 (Resigned due to spouse's job

reassignment & relocation to CONUS - Continental US)

Salary: $77,000 USD Per Year

Hours per week: 40

Supervisor's Name: Charles Geer, Business/Contracts Manager

Supervisor's Phone & Email: 671-***-****, *******.****@******.***

Position: Human Resources / Labor Relations Manager

Established a Human Resources department for a U.S. company designated as

Base Operations Support (BOS) prime contractor contracted by U.S. Navy

(Department of Defense) to perform government base operating services,

which included, but not limited to, transportation, ordnance,

environmental, port operations, public works, potable water and wastewater,

power / electrical, facilities engineering, facilities sustainment and

maintenance, food services, contingency mgmt., safety mgmt., quality mgmt.,

public affairs, procurement, property, IT, and contracts management

services. Supervised and trained HR personnel to effectively and

efficiently provide superior HR services to internal and external

customers. Orchestrated, within two months timeframe, the initial

recruitment, selection, transition and placement of 600 plus qualified

employees at contract start up. Recruited and placed senior management,

exempt, Service Contract Act (SCA) non-exempt, and Collective Bargaining

Agreement (Union) personnel for various divisions or departments.

Supervised hiring and separation of employees and trained HR specialists on

recruiting, placing, interviewing and testing potential job applicants.

Maintained contacts with public and private agencies, colleges and

recruitment agencies for promising job applicants. Managed the overall

business and day-to-day operations of the Human Resources/Labor Relations

department to include a variety of HR disciplines not limited to strategic

HR management and planning; EEO and Affirmative Action, organizational

staffing, employee training and development; performance management;

employee compensation and benefits; Union/management relations; health,

safety, and security; and risk management.

Provided guidance and expertise to both Prime Contract and Subcontract

management personnel regarding HR and Labor Relations activities.

Responsible for Labor Union negotiations and activities, union policies,

grievance investigations and resolutions, arbitration procedures, and

management and supervisory training on union matters. Successfully defended

DZSP 21 and won grievance case submitted for arbitration. Developed and

maintained current company HR policies and procedures in accordance with

U.S. federal, state, and local employment laws and regulations. Implemented

and administered employee training, management & supervisory training,

employee orientation, employee performance & recognition programs, employee

benefit programs, health, safety & security programs, affirmative action

program, and worker's compensation program. Managed retirement (401K plan)

benefit program. Trained management and supervisory personnel on employee

disciplinary procedures; reviewed and recommended proper disciplinary

actions. Performed and evaluated employee performance appraisals. Managed

department budget and costs; to include assessment of current and future

staffing requirements based on organizational goals and budget. Researched

and negotiated group medical, life, and dental insurance benefits and

rates/premiums. Administered and evaluated annual pay/salary reviews, job

descriptions, job analysis, job classification and desk audits.

Collaborated with Finance department to process payroll and employee leave

requests. Managed and maintained HR and security database and systems to

include Deltek HRIS, JPAS, and e-QIP. Developed company Physical Security

Plan; reviewed, analyzed, and maintained personnel security clearance

requests (i.e. SF-86, SF85P) in accordance with Department of Defense

National Industrial Security Program Operating Manual (NISPOM).

Collaborated with DSS representatives in conducting clearance

investigations submitted to Defense Office of Hearings and Appeals (DOHA)

for adjudication and prepared investigation reports. Conducted initial

briefings, debriefings, and security awareness training. Initiated and

reviewed personnel security clearance periodic reinvestigations. Prepared

monthly department performance summary reports and required annual U.S.

Department of Labor reports (i.e. EEOC Employer Information and VETS-100

reports). Successfully passed monthly department performance goals and

objectives evaluation. Successfully passed U.S. Department of Labor, OFCCP

(Affirmative Action Program) Compliance Audit (2007).

Employer: Human Factors Applications, Inc.

Address: 472 Rte. 8 - Suite 1B PMB 398 - Maite, GU 96910

Start & End Dates: 5/2001 - 9/2005

Salary: $54,700 USD Per Year

Hours per week: 40

Supervisor's Name: Jimmy Cox, Program Manager

Supervisor's Phone: 011-81-90-6861-5063

Position: Human Resources & Administrative Manager

Directed HFA's Human Resources functions, Subcontract requirements,

Facilities Security Officer program, MIS/Government TASO program, ISO

9001:2000 program, Payroll, Procurement & Supply and day-to-day

Administrative requirements. Supervised and trained six (6) department

personnel to effectively and efficiently provide HR, administrative and

technical support.

Designated as the HR Manager for a workforce of approximately 100 plus

employees. Executed HR activities ranging from recruitment, selection,

hiring, staffing, interviewing, promoting Employee Relations, promoting

EEO, and enforcing Affirmative Action. Recruited and placed management,

exempt, and Service Contract Act (SCA) non-exempt personnel. Supervised the

hiring and separation of employees and trained HR specialists on

recruiting, placing, interviewing and testing potential job applicants.

Maintained contacts with public and private agencies, colleges and

recruitment agencies for promising job applicants. Established a Benefits &

Compensation program, Worker's Compensation compliance program; performed

desk audits and job analysis; developed job descriptions, company policies

and procedural guides; assisted in planning, composition and review of

company proprietary Standard Operating Procedures; performed quality

improvement through ISO program; conducted Health & Safety awareness

training; monitored and conducted budget & cost planning and analysis.

Provided guidance and advisory support to personnel regarding HR policies

and procedures as well as contractual requirements. Administered new

employee orientation and coordinated with FCE Plan Benefits regarding

employee medical and dental benefits. Organized a Drug/Alcohol Testing

program and developed policy and procedures incorporating U.S. Navy

Department of Transportation (DOT) medical examination requirements.

Coordinated personnel badge & vehicle base entry with U.S Navy and Air

Force Pass & I.D. office. Evaluated employee development & directly

communicated to employees concerning performance expectations,

productivity, and accountability.

Designated as Facilities Security Officer (FSO) responsible for

administering and directing security measures in accordance with Department

of Defense National Industrial Security Program Operating Manual (NISPOM)

and related federal directives for safeguarding classified information.

Reviewed, analyzed and maintained personnel security clearance requests.

Requested for and reviewed additional supporting information from personnel

to determine security clearance eligibility. Assisted personnel in

processing clearance requests via Electronic Questionnaires for

Investigations Processing (e-QIP) system, which replaced EPSQ. Initiated

and reviewed personnel security clearance periodic reinvestigations.

Administered personnel security training to include security awareness

training, initial briefings, refresher briefings and debriefings for

safeguarding classified information. Maintained and updated EPSQ and e-QIP

systems and Joint Personnel Adjudication System (JPAS) or Joint Clearance

and Access Verification System (JCAVS). Prepared investigation reports and

collaborated with DSS representatives in conducting clearance

investigations submitted to Defense Office of Hearings and Appeals for

adjudication. Established document accountability system as a protective

and control measure for classified information. Safeguarded and stored

classified information and the use of keys and padlocks in accordance with

the following references: DoD NISPOM and regulations, including DoD OPNAV

INSTRUCTION 5530.13C. Successfully passed U.S. Government Security Program

Inspections.

Managed contract administrative requirements, which include, but not

limited to, the generation and timely submission of contractual records,

reports and deliverables. Processed Time & Material (T&M) and Indefinite

Quantity (IQ) requirements for ordnance evolutions not considered within

the contractual scope of services. Prepared Work Authorization Requests

(WAR), Budgetary Costs and/or ROMs (rough order magnitude), and At Risk

Authorizations (ARA). Analyzed manning requirements, calculated labor /

equipment / material costs and executed overall budgets for T&M and IQ

operations. Conducted accounting of T&M and IQ hours (Regular, Overtime

and Hazardous Pay hours) for submission of invoice payment.

Supervised HFA's Accounting/Payroll function. Developed and implemented

accounting and payroll processes. Performed required payroll functions

ranging from: reviewing employee timesheets and leave forms for accuracy,

establishing charge numbers and processing hours into APS / STG Payroll

system. Reviewed Hours/Dollars reports and Payroll registers.

Managed procurement and inventory of materials and supplies. Established

purchase accounts with local and government vendors. Developed and

implemented policies and inventory database for procurement, supply

management/inventory, and issuance and distribution of materials and

supplies. Reviewed and Analyzed monthly/annual budgets, expenditure and

reconciliation reports. Ensured physical (on-hand) inventory consisted of

a three-month supply. Maintained complete accountability for Government

and BOS Prime Contractor furnished supplies and equipment through

appropriate tagging and labels.

Administered HFA's MIS and TASO functions ranging from installation,

upgrades, monitoring and testing, troubleshooting and regulating all

information and programs to include hardware/software installation, new

user ID, e-mail accounts, internal database systems, and Government ROLMS

and CAIMS systems. Monitored and maintained computer equipment thru a

preventive maintenance schedule. Controlled issuance, maintenance, repairs

and programming of government furnished ATI barcode printers and barcode

scanners, to include interfacing with U.S. government, suppliers and

certified warranty providers. Enforced all COMNAVMAR security

protocols/instructions applying to all equipment connected to and using the

COMNAVMAR LAN (U.S. Navy local area network).

Facilitated planning, coordination and performance of Contingency

Preparedness Operation and Surge Support contractual requirements.

Performed reviews and updates as required to the Contingency Battle Book

and COMNAVMAR INSTRUCTION 3006. Collaborated with U.S. Navy Commander of

Ordnance Division regarding contingency requirements. Analyzed and assessed

contingency situations and prepared required contingency reports for

submission to BOS Prime Contractor. Coordinated procurement of contingency

supplies with BOS Prime and Government Rep. approval. Successfully met

annual BOS Prime Contractor Contingency Evaluation / Inspection

requirements.

Designated as HFA's ISO Coordinator/Representative. Successfully

incorporated the concepts of ISO 9001:2000 into HFA's processes and

procedures. Provided departmental training and support in the

implementation of ISO 9001:2000 processes and document systems. Conducted

regular reviews, audits and evaluations of processes and procedures.

Employer: Human Factors Applications, Inc.

Address: 472 Rte. 8 - Suite 1B PMB 398 - Maite, GU 96910

Start & End Dates: 10/2000 - 5/2001

Salary: $11.50 USD Per Hour

Hours per week: 40

Supervisor's Name: Jimmy Cox, Program Manager

Supervisor's Phone: 011-81-90-6861-5063

Position: Ordnance Technical Publications Librarian (TPL)

Employed as sole ordnance Technical Publications Librarian during

subcontract start-up. Within one month of hire, established an on-site

Central Technical Publications Library (CTPL) containing ordnance

publications, technical manuals, safety manuals, instructions, Standard

Operating Procedures (SOPs) and other pertinent data that cover ordnance

material, ammunition, and ammunition components pertinent to ordnance

subcontract activity for Naval Magazine, Guam. Established procedural

guidelines for controlling and providing ordnance technical publications to

company personnel and U.S. Government military & civil service personnel.

Implemented a CTPL index and database that lists all publications. Ensured

publications were accessible either by hard copy, CD-ROM or via website.

Established satellite libraries and conducted training to personnel

designated for maintenance and operation of libraries. Developed training

material and procedures for conduct and maintenance of libraries.

Administered and monitored receipt, distribution and control of technical

publications, directives and changes, revisions or amendments distribution.

Maintained distribution accountability to satellite libraries, ordnance

operation personnel and additional military activities / personnel

supported by the CTPL. Established and developed an electronic database

record (technical publication index) of technical publications to account

for and control all publications managed by the CTPL and satellite

libraries. Provided technical library support, conducted research, and

reviews for internal and external customers. Assisted in the development

and review of company proprietary SOPs. Successfully passed all monthly,

annual and unannounced U.S. Government CTPL Inspections and Explosives

Safety Inspections (ESI).

Employer: The Law Offices of Barcinas & Terlaje

Address: 194 Hernan Cortes Avenue - Agana, Guam 96910

Start & End Dates: 6/1997 - 12/1997

Salary: $9.00 USD Per Hour

Hours per week: 40

Supervisor's Name: Geri Barcinas

Supervisor's Phone: 671-***-****

Position: Legal Secretary

Managed day-to-day clerical and administrative functions. Interacted with

clients on legal document requirements. Scheduled meetings and appointments

for attorneys. Prepared, generated, and verified legal correspondence.

Reviewed and analyzed legal journals and assisted with legal research;

prepared correspondence and legal papers through machine transcription;

organized and maintained paper and electronic files/records. Forwarded

incoming and outgoing mail; prepared documents for courier; updated

electronic database files; operated all office automated equipment and

various software programs (i.e. Corel Suite, Microsoft Word, Excel,

PowerPoint, Outlook, E-Mail, Internet).

CERTIFICATION, TRAINING, MEMBERSHIP:

Security Awareness Briefing / Training - Jan 2007

Workplace Ethics & Diversity Training - Dec 2005

U.S. Naval Air Forces Operational Risk Management (ORM) Fundamentals Course

- 17 Feb 05

U.S. Naval Air Forces ORM Essentials for Leaders Course - 25 Feb 05

U.S. Naval Air Forces ORM Application and Integration Course - 25 Feb 05

Supervisor Safety & Health Training - Dec 2005

Joint Clearance and Access Verification System (JCAVS) -2004

Joint Personnel Adjudication System (JPAS) - 2004

Joint Integrated Training Application (JITA 1.2.0) Security Management

Training Course - 3 Nov 04

Joint Integrated Training Application (JITA 1.2.0) Account Management

Training Course - 9 Oct 04

Defense Security Service Academy, Facilities Security Officer (FSO) Program

Management - 16 Jan 03

Defense Security Service Academy, National Industrial Security Program

Operating Manual (NISPOM) - Jan 03

Defense Security Service Academy, Protecting Secret and Confidential

Documents - 29 Sept 02

Defense Security Service Academy, Essentials of Industrial Security

Management - 10 Sept 02

ISO 9001:2000 Implementation Training Course - 2002

Proficient in Microsoft Office Programs, Deltek HRIS, DSS e-QIP

U.S. Government Secret Level Security Clearance - granted 05 OCT 02, issued

by Defense Security Service (DSS) & Department of Defense (DoD)

Society for Human Resource Management (SHRM) - Member since April 2007

Professional in Human Resources (PHR) Certification - obtained in Florida

01/27/10; expires 01/31/13

REFERENCES:

Charles Geer - information provided above

Jimmy Cox - information provided above

Luisa Nededog - DZSP 21, LLC; Human Resources/Labor Relations Manager, 671-

479-3994 (office), ******.*******@******.***

Contact this candidate