Customer Service Sales

Graciela Medrano

*** ********* ** ********, **. *5032 972-***-**** ************@*****.***

Objective _______________________________________________________________________________

The main objective in my life is to graduate from college and to obtain my business degree. While attending high

school I graduated from Cosmetology school and received my cosmetologist license, and therefore I would like to

open my own Beauty Salon. My goal is to have experience in business related jobs, to have a better knowledge once I

do have the opportunity to open the Salon. Iam a very fast learner, and always excited to learn new things.

Profile _________________________________________________________________________________

Motivated, personable business professional with multiple college degrees and a successful 12 year track

record of profitable small business ownership. Talent for quickly mastering technology – recently completed

Microsoft Office Suite certificate course. Diplomatic and tactful with professionals and non professionals at

all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing

accurate, timely reports meeting stringent HMO and insurance guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in deadline driven environments.

Excellent team building skills.

Skills Summary _________________________________________________________________________

1. Fast Paced Typing 5. Computer Savvy 8. Comfterable in Fast Paced

2. Great Customer Service 6. Very Familiar w/ Environment

3. Fluent in Spanish Microsoft Word 9. Front Office Operations

4. Very Organized 7. Proficient with 10Key 10. Money handaling

experiance

Employment History ____________________________________________________________________

Bank of America: Teller

ROCKWALL, TX

JUN. 07’ AUG. 09’

Working in a fast paced banking center making fast transactions with good balancing. While

1.

helping the customer with their transactins, speaking to make a good relationship, while also

working on referrals.

Proficient with the 10 key

2.

Always ready to help out my fellow co workers when needed on transactions.

3.

Speaking Spanish fluently, and helping out customers that needed translating.

4.

Secured the financial institution daily as well as nightly.

5.

Always warm and friendly to customers, my objective is to make them feel as comftorable as

6.

possible.

24HR. Fitness: Front Desk/Kids Club Sitter

AUG.06’ JUL.07’

Made face to face sales and heavy phone contact with clients. Established a strong relationship with

1.

customers by providing great service and referrals to personal trainers as well as sales associates.

2. Made good relationships with the parents which were also very important customers to our

company. Took care of the kids and filed and organized their information as ID info for the parents.

Doc Green’s: Cashier

MAY 06’ AUG. 06’

Took orders, lots of money handaling and dealt with customer complaints and concerns.

Education ______________________________________________________________________________

2002 2006 South Garland High School Garland, Tx

I am currently attending Eastfield College

I am getting my core/basic classes, so in the future I may be able to transfer to a University.

At South Garland High I obtained my Cosmetologist Liscense.

Minor Business

Major Psychology

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