Project Manager Training

Mitchell C. Mark

Cell: 586-***-**** Email: *****.****@******.***

Professional Overview

Instructor/Engineer with a strong background in course development, troubleshooting, and client

management. Skilled in analyzing client needs. A respected individual, who leads by example, has

excellent decision-making, problem-solving skills. These skills were developed while meeting the

challenges of a constantly changing business environment.

I took on a difficult assignment with a client that was losing a considerable amount of money due to

warranty claims against the plant. In return, I helped the client to save on the maintenance cost of the

equipment and the repair cost to the vehicles. Through investigating what was causing the problems

by working with the trades on all three shifts, I found that everyone working on the equipment was

performing their daily maintenance in a different manner. This was causing the calibration of the

equipment to be wrong. Working with the trades, I had developed Standard Operating Procedures for

the Calibration, Repair, and Replacement of components for the equipment. This resulted in fixing the

problem and also, reducing the cost of the maintenance on the equipment and greatly reduced the

warranty claims charged against the plant.

Plant was experiencing an issue with tracking parts in a transfer conveyor that was located in a

vendor’s trailer. This was causing production stoppage of about 10 to 30 minutes of downtime every

time that trailer was unloaded. After working with the trades to recreate the problem, I rewrote the

logic to adapt to the problem until the trailer could be fixed by the vendor. This reduced the time of

having an electrician standing by the equipment when the trailer was hooked up until the trailer was

unloaded and the plant no longer lost valuable production time associated to this problem trailer.

STRENGTHS

- Able to build positive working relationships with all levels of the organization in a union environment

- Excellent interpersonal and communication skills; sensitive to customer needs

- Able to develop and manage customer/stakeholder relationships

- Flexibility to work required shifts as needed

- Troubleshot new systems with the skilled trades and rewrote logic as needed on these systems

during Structured on the Job Training (SOJT), utilizing Rockwell Software products; RS Logix for

PLC-5, ControlLogix, and various HMI software

- Have years of experience installing and troubleshooting of various automation equipment and

robots, in clients’ Union Body Shops, Trim Chassis and Final, and Stamping Plants throughout

North America and England

- Developed and delivered many core and advanced PLC-5 and ControlLogix courses

- Developed and delivered many system courses that included; print reading, troubleshooting using

the prints, and troubleshooting the equipment using the controls and prints

- Able to quickly identify what type of training intervention may be required and develop that training

intervention

- Developed and delivered training media to instruct on complex automation systems used in the

assembly of automobiles for DaimlerChrysler

- Worked with vendors to develop training documentation and job-aids while their equipment was

being built, tested, and installed

- Developed Job-Aids that included Standard Operating Procedures, Pocket Reference Guides, and

One Point Lessons for electrical and mechanical trades on new and existing equipment - Served as

the liaison between the group and the client plant to ensure that all targets and requirements are

met

- Administered objective oriented performance appraisals for team members

- Assisted in creation and implementation of Stamping Standardization documentation into

DaimlerChrysler’s 3 Stamping facilities

- Provided supervisory/management experience including hiring and performing staff evaluation

- Was lead instructor for many of the launches on new vehicles in the Trim-Chassis-Final areas for

the DaimlerChrysler assembly plants

Mitchell C. Mark

Page 2 Email: *****.****@******.***

- Developed project budgets, specifications; development and maintenance of project schedules and

project plans, constant communication with clients

- Traveled extensively for client, average of 70% on the road

Work History

RWD Technologies, Inc. Troy, MI

May 1995 – Feb. 2009

Team Leader (January 1998 to December 2003)

Senior Training Analyst

- Mentored and trained department instructional personnel, enabling them to instruct on

complex automation systems used in the assembly of automobiles for DaimlerChrysler

- Mentored and trained DaimlerChrysler plant trades on complex automation assemble

systems

- Development and delivery of Front-End-Alignment systems training courses

- Researched, developed, and delivered Chassis Decking systems training courses

- Researched, developed, and delivered Schuler A+ press system and component training

courses

- Researched, developed, and delivered Schuler Hydraulic Cushion training courses

- Performed Structured on the Job Training (SOJT), with the skilled trades, during launches of

the new vehicles in the Trim-Chassis-Final areas of the DaimlerChrysler assembly plants

Bilsing Robot Systems Livonia, MI

Director June 1992 - May 1995

- Designed, installed, troubleshoot and debugged systems, electrical and mechanical, installed

at customers stamping locations; including Canada, United States, and Halewood, England.

- Project Manager for many of the installed systems at Ford Motor Company and Budd

Company.

- Responsible for Corporate Training & Development Programs on installed systems

- Developed and managed departmental technicians, enabling them to instruct and

troubleshoot on complex Press-to-Press automation systems used in the Stamping plants of

Ford Motor Company and Budd Company.

- Redesigned end-of-arm tooling for the automation equipment in stamping that we had

installed.

- Managed the daily operations, interfaced with clients, and directed the workforce of a

German, US supplier to the automotive stamping industry.

UMI - Microbot Livonia, MI

Technical Service Manager/Engineer Sept. 1991 – May 1992

- Developed and managed departmental technicians, enabling them to instruct and

troubleshoot on educational automation systems used by the various technical schools

around the USA.

- Performed design, installations, and troubleshooting for educational robot systems

- Traveled to clients’ sites to assist with installation and troubleshooting of the equipment

- Trained the clients’ personnel on the new systems or robots that were installed

Mitchell C. Mark

Page 3 Email: *****.****@******.***

Education Warren, MI

Robotic Technical Training, Careerworks, Inc.

Received Certificate of Completion for a 1050 hour training program consisting of the following:

- Introduction to Manufacturing Processes

- Fundamental Mechanics

- Basic Electricity

- Basic Hydraulics & Pneumatics

- Basic Electronics

- Servo Systems

- Robotic Applications

Professional Development

Received Certificates of Completion for the following:

- Completed internal RWD Technologies Proposal Writing

- Completed internal RWD Technologies Technical Writing

- Completed internal RWD Technologies Performance Vision

- Completed internal Team Leader for RWD

- Allen Bradley IMCS Drives

- AB PLC-5 RS Logix

- AB PanelView 1400E

- AB ControlLogix

- Control Technique Ct Soft for drives

- AB PanelView 1250+

- Siemens Profibus

- National Accredited Motorcycle Safety Instructor

Computer Skills

Microsoft Windows XP, Microsoft Word, Excel, PowerPoint, and Lotus Notes

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