Engineer Quality Assurance

RESUME

Upama Mitra

Email address: - *****.*****@*****.***

Mobile number: - 097********

Objective:-

To obtain a QA/Test Engineer position in a growth-oriented company that

prefers ambitious employees where competency has to be constantly enhanced

and knowledge is constantly challenged

Professional Summary

Software Quality Assurance/Test Engineer with 2.5 years of experience in

Manual Testing, Troubleshooting and Test Automation in applications.

ISTQB certified Test Engineer.

Expertise in conducting a variety of tests such as: Functional, Component,

Integration, Sanity (Smoke), System / End-To-End, Boundary, Regression,

Database, Environment/Compatibility, Grey Box, and Black Box approaches.

Familiar with SDLC and test methodology including test-data management, bug

reporting and resolution, test design, and test case development

Familiar with ATM hardware and software. In depth knowledge of ATM

architecture.

Followed SPL guidelines during the testing.

Proficient in preparing various Test documentations like Test plan, Test

Strategy, Test Scenarios, Test Cases (both manual and Automated), Test

Matrices

Proficient in preparing automation scripts for functional testing using

automation testing tool Test Partner, QTP

Good Knowledge regarding VB script and SQL Server 2005

Strong problem solving skills using logical methodology. Strong

organizational skills, reliable, able to learn new technical skills quickly

and able to work under tight deadlines. Works well with others as well as

independently. Provides essential support to team to ensure the quality of

the product.

Professional Exposure (Work Experience 2year 5 months):-

Present Employer

Company Name: - NCR Corporation

Designation: - Test Engineer Graduate

Duration: - July2009 to till date

Previous employer

Company Name: - Satyam Computer Services Limited

Designation: - Test Engineer

Duration: - Since October 2007 to July 2009.

Projects Done:

. Channel service(ATM) Component testing( Components -Device Auto

Recovery, Receipt Service,Journal Printer Service,Card Reader Service

. Cisco Solution(Contact Center-108) Acceptance Testing(Window

application)

. Telereferral(Web Application)

. Fleet Management System(FMS)

. Management Reports(Web Application)

Responsibilities handled:

. Performed installations in ATMs using ghost severs.

. Hands on the inbuilt company Tools like WOSA, PDA.

. Used Merlin tools for raising defects and storing important documents.

. Performed Component, System, Integration, Regression, Functional, End-

To-End and Compatibility testing, Installation testing.

. Performed Memory leak testing and Performance testing.

. Designed Test plan, Test scenarios and Test cases.

. Analyzed the end to end flow of the Applications along with the

architecture

. Independently assessed quality and provided feedback, suggested

process improvements/methodologies.

. Accomplished Redundancy testing for the CISCO architecture and also

prepared the test cases for the same

. Automated the Cisco Contact Center Application with automation tool

Test Partner using VBscript

. Log the issues in Bug tracking tool named Change Point, MKS, and GR1T.

Environment:

. Operating system: Windows XP,2000

. Languages: VB.NET,C#.NET,ASP.NET

. DB: SQL Server 2005

. Scripting Languages: VB Script

. Automation Tools: Test Partner, QTP, Change Point(Bug Tracker)

Academic Qualification:-

Xth(CBSE Board) - Delhi Public School in 2001, 80.2%

XIIth(CBSE Board) - Delhi Public School in 2003, 78.6%

B.Tech. (Electronics and Telecommunication)- Allahabad Agricultural

Institute-Deemed University in 2007, 94%

Trainings:-

Title Location Organized by Duration

Basics of Software DLF-Hyderaba Q-edge-Satyam Computer 2 Weeks

Testing and d Services

Introduction to

Automation Testing

Training on Test DLF-Hyderaba Q-edge-Satyam Computer 1 Week

Partner Automation d Services

Tool

Training on ATM NCR-Hyderaba NCR Corporation 1Month

hardware and d

software and

testing on Self

service machines

NCR-Hyderaba NCR Corporation 1 Week

ISTQB training d

Achievements:-

> Gold medal for Excellence in studies in B.Tech Elecx. & Telecom.

> Completed MCAD certification

> Completed ISTQB certification

> Winner in Technical Presentation Competition in Techfest organized by

AAI-DU, Allahabad.

> Runner Up in Circuit Making Competition in Techfest organized by AAI-

DU, Allahabad.

> Successfully completed final year Project 'Voice transmission using

Optical communication fiber'.

Personal Details:-

Name: - Upama Mitra

Postal address: - Qtr No.-B/210, NTPC PTS, P.O-Pubarun, Dist-

Malda

West Bengal Pin-732215

Correspondence address: - 2nd Floor, Plot No-54, Paigah Colony, SP

Road

Opp Anand theatre,

Secunderabad-500003

Date of Birth:- 9th April 1985

Contact number:- 097********,093********

Email address:- *****.*****@*****.***

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