Quality Assurance Manager

Carl Calvin Lynn

**** ****** ******* **. * Odenton, MD. 21113

cell: 443-***-**** * ******@*******.***

SUMMARY: Certified Six Sigma Black Belt with over ten years Management

experience and steadily increasing levels of responsibility. Specializing

in application of quality tools, quality systems and certification.

AREAS OF EXPERTISE:

QS9000

ISO/TL9000

Lean Manufacturing

Preventative Maintenance

Training

Job Safety

Assembly

Instructing

Facilities

Cost Reductions

10CFR50 App. B

Troubleshooting

Problem Solving (8D)

Leadership

Six Sigma Black Belt

Project Management

Personnel Management

Union

Value Stream Mapping

Efficiency

Learning

Electronics

Team Building

Environmental Reporting

EXPERIENCE:

C&D Technologies, Attica, IN. 47918 Sept. 2008 -

Present

Sept. 2008 - Present Quality and Engineering Manager

Responsible for successfully leading a 395 person manufacturing plant doing

over $100,000,000 in business/year in obtaining ISO/TL9000 certification.

Nuclear Lead Auditor trained and certified through Global Quality Assurance

Inc

Responsible for implementation and maintenance of a 10CFR50 App. B,

NQA-1 Quality System.

18 direct reports

5 degreed Engineers

6 salaried technicians

7 hourly inspectors

Stone Industrial, College Park, MD. 20740 Aug. 2005 - July

2008

(Left as the company was sold and part of the associated

reorganization)

Jan. 2007 - July 2008 Quality and Engineering Manager - $347,000/yr. Saved

Responsible for 16 direct reports and 4 departmental budgets

Responsible for all Environmental Reporting and Facilities upkeep and

utilization

Responsible for Preventative Maintenance Program and Maintenance Department

Lean Champion

Continuous Improvement Program Champion

Maintenance Department overhauled resulting in $100,000/yr. savings

Improved departmental efficiencies by an average of 20%

Reduced change over time from an avg. of 1.5 hours to under 30 minutes

converting a 2 shift operation to a single shift operation ($66,000 saved)

Internal quality rejections reduced by $90,000/yr. (sales value)

Scrap reduced by $50,000/yr. through several projects

Customer rejections reduced by $41,000/yr. (36%)

Customer satisfaction up additional 8%

Aug. 2005 - Dec. 2006 Quality Assurance Manager - $362,000/yr. saved

Responsible for six direct reports

Quality Department overhauled resulting in $150,000/yr. savings

Customer rejections reduced by $112,200/yr. (50%)

Additional $100,000+ cost avoidance saved in identifying customer quality

system abuse issues

Days to close complaints reduced by an avg. of 43.6 days

Customer satisfaction up 10%

ISO recertification obtained

Ford Motor Co., Dearborn, MI. 48152 Sept. 1999 - Aug.

2005

(Left to return home to assist with care for family members and took

buyout)

Jan. 2004 - July 2005 Six Sigma Black Belt (Certified 3/9/05) -

$250,000/yr. saved

Completed 4 times the Power Train avg. of Six Sigma Projects in my first

year as a Black Belt saving the Company $250,000 while improving quality.

Aug. 2004 - July 2005 Incoming Quality Engineer

Responsible for all 144 suppliers of Dearborn Engine and Fuel Tank Plant.

Apr. 2001 - Aug. 2004 Quality Engineer for 1.5 million fuel tanks per year

shipped to 13 different vehicle operations facilities

globally.

Using problem solving and team building skills a 50% reduction of Parts Per

Million (PPM) with corresponding reductions in other quality metrics each

year for 3 years was achieved. PPM driven from 500/year to 74/year.

Apr. 2000 - July 2001 Lean Manufacturing Coordinator supervising 23 work

groups across 9 various assembly and stamping operations.

Launched the Ford Production System (FPS) in Fuel Tank Dept.

Developed and taught 5 different targeted quality training modules to all

250 departmental employees resulting in the successful passing of the QS

9000 audit after having failed the previous 3. Training modules were later

adopted by the building for use in FPS indoctrination courses for new

employees.

First line supervisor for assembly operations supervising 20-30 hourly

union assemblers.

Sept. 1999 - Apr. 2000 Maintenance Supervisor for 25 skilled tradesmen

working on 7 different assembly lines and 6 different stamping presses.

Responsible for Preventative Maintenance (PM) completions and proper

troubleshooting during assembly line breakdowns.

US Navy Sept. 1987 - Sept. 1999

1987 - 1999 Electronics Technician, Nuclear Reactor Operator, Reactor

Technician and Engineering Watch Supervisor.

Trained over 1000 personnel in the theory, operation and maintenance of

reactor plants.

A leader in various roles, mentoring countless personnel with multiple

backgrounds.

Qualified Engineering Watch Supervisor and Engineering Duty Petty Officer,

in charge of reactor plant routine, maintenance, and casualty operations

both operating and shutdown.

Qualified Reactor Technician, overseeing reactor controls maintenance and

operation of 2 simultaneously operating reactor plants.

EDUCATION:

Jan. 2004 - May 2004 Certified in Six Sigma principles, tools and

methodology by Ford Motor Co. in Dearborn, MI.

Completed Aug. 2003 Bachelor's degree Majoring in General Technology

with a Minor in Technology Management from Siena Heights University in

Adrian, MI.

1998 - Chemistry/Radiological Control School and Total Quality

Leadership School

1997 - Electronic Technician Maintenance School

1988 - Electronics Technician A School and Nuclear Power

School

1987 - Graduated from Wheaton High School in Wheaton MD.

COMPUTER SKILLS: Computer enthusiast, familiar with the use of most

Windows based software. Microsoft Office XP, WAN/LAN, Internet and

intranet knowledge.

Contact this candidate