Customer Service Administrative Assistant

Emilia M. JAEGER

************@*****.*** 503-***-****

***** ** ****** ***** ****, Apt. 203, Wilsonville, Oregon 97070

Key Qualifications

. History of successful public speaking, teaching, editing, grant-

writing, event planning, and customer service.

. Proactive approach to identifying problems and implementing effective

solutions.

. Competent working with culturally diverse groups of people.

. Reliable and highly motivated to continue professional development.

RELATED WORK EXPERIENCE

Health Educator 2 Marion County Health Dept. Salem, OR

(Nov 2010 - present)

. Monitor compliance of the health department with over 100 standards

published by the Public Health Accreditation Board; identify and

gather documentation to demonstrate compliance.

. Research over 100 health indicators; gather, organize, and present the

data to program directors.

. Research health data and trends for Marion County, particularly teen

pregnancy.

. Prepare directors for media contact following the release of the

County Health Rankings in February 2010.

Editor (1/4 time) National Leadership Roundtable on Church Management

(May 2009 - present)

. Editing and proofreading 66 Standards for Excellence packets outlining

best practices in areas of human resources, finance, and management;

requires substantive research and meeting deadlines; via

telecommunication.

Teacher Holy Rosary Academy Anchorage, AK

(Sept 2008 - May 2009)

. Taught biology and theology to 9th grade; English literature,

theology, and pre-algebra to 7th and 8th grades.

. Directed two senior research projects, developed curricula, used

Socratic Method and Preventive System.

Volunteer Salesian Sisters of St. John Bosco Bellflower,

CA & Avondale, AZ

. Assisted with operations of a food pantry for low-income Latino

families. (Mar 2007 - Apr 2008)

. Co-directed the after-school program and a summer camp for at-risk

Latino youth.

Development Coordinator Northwest Family Services Portland, OR

(Feb 2005 - Jun 2006)

. Wrote grant proposals and coordinated large fundraising events for the

capital campaign.

. Trained and oversaw special event volunteers; presented health

education programs in middle schools.

Administrative Assistant U.S. Conference of Catholic Bishops

Washington, DC (Jul 2003 - Jul 2004)

. Internship with the Office of Child and Youth Protection. Documented

cases of abuse of minors.

. Assisted victims, upheld confidentiality, monitored media coverage,

maintained database records.

Accreditation Assistant American Academy for Liberal Education

Washington, DC (Aug 2002 - Jul 2003)

. Recorded the history, process, and status of accreditation of

institutions of higher education.

. Organized meetings for site-visit teams, compiled self-assessment

survey results per USDE regulations.

Teacher Mt. Carmel High School Benque Viejo,

Belize (Aug 2001 - Jun 2002)

. Taught high school ESL/English literature and composition, theology,

and keyboarding.

. Managed multicultural classroom, resolving academic and social issues

with friendliness and professionalism.

EDUCATION

Master of Theological Studies, cum laude, Marriage and Family Studies

(May 2004)

John Paul II Institute for Studies on Marriage and Family at the Catholic

University of America, Washington, DC

Bachelor of Arts, cum laude, Theology

(May 2001)

University of Dallas, Irving, Texas

SKILLS and Activities

.

. Working knowledge of Microsoft Office Suite

. Extensive international travel experience

. Volunteer Family Mentor for Refugee & Immigration Services (2008-

2009)

. Intermediate-level Spanish language

. CPR/AED and First Aid Certified

. Thai and Indian cooking

. Yoga and running

Contact this candidate