Project Manager Sales

Objective

Well-rounded Technical Communications Professional who collaborates

effectively with global, multi-disciplinary Marcom and Engineering teams on

various product documentation and multi-media projects.

Professional Experience

2008-Present Standard Microsystems (SMSC)

Austin, TX

Architecture IC Design Team Technical Writer

. Worked closely with engineering and marketing to communicate

technical concepts for the connectivity products group:

engineering specifications, manuals, datasheets, reports,

application notes, and test procedures

(http://www.smsc.com/main/catalog/usbprods.html).

. Utilized project management skills (including six sigma) to

collaborate with subject matter experts across divisions and

conducted research for technology documentation to meet

commercial, industrial, and automotive standards.

2006-2008 SCW PROMOTIONS Austin, TX

National Talent Manager and Spokesperson

. Developed national talent recruitment program by working

directly with executive team Talent works at various venues for

companies such as Buick at the PGA Tour, for Chevy at NASCAR,

CoverGirl, and Vogue Magazine.

. Recruited, trained, and managed model and talent scouts

nationwide.

. Assisted with company growth and relocation of headquarters to

west coast.

. Authored first national talent management handbook.

2003-2006 IBM CORPORATION Austin, TX

Contractor Business Support Analyst

. Supported seven managers and their organizations, planned and

implemented business development activities with executive-level

assistants. Honor - Manpower Circle of Excellence Award: noted

for excellent request turnaround abilities, performance under

pressure with minimal supervision.

. Coordinated client roadmaps and accommodations, department

meetings, training classes, technology and contract support

projects.

2007 MBF AGENCY Austin, TX

Recruiting Manager

. Supported sales teams by delivering quality candidates through

creative and results-oriented recruiting strategies: sourced for

internal staff and short-term and long-term client placements:

Texas and National. Managed staff.

. Created and documented effective recruiting metrics. Wrote and

distributed technical support documents for ATS software

migration. Provide ongoing support for application testing.

. Assisted with company growth and restructuring: Doubled staff

size and qualified candidate pool, reorganized and hired new

Houston and San Antonio Staff.

. Honor: WOW Experience Presentation contest - One of two winners.

Continued...

Education

2008-2010 TEXAS STATE UNIVERSITY Austin, TX

Master of Arts in Technical Communications

Overall GPA: 4.0 / 4.0 Expected Graduation May 2010

Recipient Graduate College Scholarship Fall 2009

2005 American Pharmaceutical Sales Association

Austin, TX

Sales/Industry Training Certification

1999-2003 THE UNIVERSITY OF TEXAS AT AUSTIN Austin, TX

Bachelor of Arts in English and Business Foundations

Certification

Major GPA: 3.7 / 4.0

Professional Affiliations

? Girlstart (Non-profit): Documentations Volunteer

? Sigma Tau Delta Honors Society: Honorary Member

? Society for Technical Communications: Director of Programs and Seminars

? Texas State GATO CMS and TRACS: Technical Communications Intern

? EE Times Site Moderator

System Proficiencies

? Adobe FrameMaker ? ATS/CRM Systems ? DreamWeaver/FTP

? Adobe Acrobat Professional ? FileMaker Pro ? Fireworks

? Adobe Photoshop ? HyperSnap ? Perforce

Programming Languages

. HTML XML CSS Basic Web Development

Operating Systems (PC and MAC)

. Linux, Windows, and all corresponding desktop office suite software

Language

Mandarin Chinese Speaking Fluency

Professional References

Brett Youngblood ***************@*****.***

President, STC Austin and Central Texas Satellites

Colleen Reilly **********@*******.***

Former President, STC Austin

Shirley Willis *********@*********.***

Founder/President, SCW Promotions

Internships and Consulting Contracts

ioMetics, L.L.C. 2009 -

Current

Contract Technical Writer

Conducted initial beta testing and created User Guides for iPhone/iTunes

Applications

Sample: http://www.iometics.info/GigBaby/Gig_Baby_User_Guide_1.0.pdf

Life Wingmate Consulting 2009 -

Current

Contract Copywriter & Editor

Provided technical writing expertise pertaining to career

transition/advancement and graduate

school admissions consulting. Provided copywriting services to clients

including SEO, competitive geotargeting, effective in-copy keyword

integration, and AIDA approaches to deliverables.

Headspring Systems 2006 Business

& Software Project Manager

Successfully managed web and software development, marketing, and design

projects: Dell,

SigmaTel, Calvin's Jewelry, RPC Consulting using MS Visio and SugarCRM.

Created business processes documents: client reporting forms, HR

handbook, best practices for technical recruiting, sales scripts, and

marketing collateral.

HRT Internet, L.L.C. 2005 -

2006 Content Manager & Contributing Writer

Managed event calendar content by developing and maintaining business

partner relationships. Researched and posted industry-specific daily news

for RecruitersWorld.com. Utilized excellent spelling, grammar, editing,

and detail-oriented skills to complete work. Wrote marketing collateral:

Readership of 79,000 recruiting and HR professionals.

Coolhires, Ltd. 2006 -

2007 Administrator & Sourcing Recruiter

Perform and measure creative sourcing strategies for a variety of

technical, retail, sales, and

event coordinator positions for Fortune 500 and local clients.

Responsible for QuickBooks

accounts and all related vendor and client transactions. Managed human

resource functions

including writing the internal newsletter, maintaining website content,

as well as researching and designing the company's benefits program.

League of Women Voters of Texas 2001 -

2003

Financial & Administrative Associate

Responsible for 300+ QuickBooks accounts including invoicing, member and

non-member

relations, and creating financial reports. Created organization's first

intern training manual that is still being utilized. Collaborated with

office staff for event planning and implementation. Researched and

developed marketing strategies to promote voter education and advocacy

publications.[pic][pic]

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