Barbara J. Hall
***** ****** ******, *******, ** 27614
*************@*****.***
AREAS OF STRENGTH
Benefits/Pension Knowledge
PROFESSIONAL EXPERIENCE
My current position involves coordinating the day to day activities
involving employee benefits and general HR issues including.
Duke University- Benefits Specialist 2009
-2010
. Acting as primary contact for employees regarding benefits questions.
Liaising between employees and benefits provider for situations that need
to be escalated.
. Administer Cobra, Medical/Dental Benefits claims/Medicare
. Administer New Hire Orientation
. Administer Leaves (STD/LTD)
. Administer Flex Spending Plan
. Manage the Tuition Assistance Program
Nortel -HR Benefits Specialist 2002-2009
. Acting as primary contact for employees regarding benefits/pension
questions. Liaising between employees and benefits provider for
situations that need to be escalated.
. Coordinated Benefits and communication with Corporate Benefits, Legal and
payroll for Acquisitions and Divestitures.
. Verifying billing for benefits and resolving discrepancies with vendors
. Administering COBRA processing for all terminated employees
. Administer New Hire Orientation
. Administer Leaves (STD/LTD)
. Administered Death Claims for Active and Retiree's
. Maintaining benefits administrative systems and databases to ensure
accurate and up to date information is available.
. Ensuring all personnel files and records are maintained properly.
. Oversaw administration of ESPP, Stock Option allocation, paid-time off,
leaves of absence
. Managed 401(k) plan including quarterly review meetings, compliance
audits, and transition from MetLife to Hewitt lowering cost and
increasing investment options for employees.
PricewaterhouseCoopers (PWC)
Pension/Benefit and Divestitures
2000-2002
. Acting as primary contact for employees regarding benefits/pension
questions. Liaising between employees and benefits provider for
situations that need to be escalated.
. Work with the customer to establish a timeline to implement Pension
calculations, Payroll and Employee Sessions
. Administrator for Service Crediting and Severance issues
. Administrator for Investment Plan (401k) for all US
. Administrator for Deferred Compensation
. Work with Core Benefits on several projects (Benefit/Pension Statements,
New Pension Plans)
Nortel -Human Resources Benefit Specialist 1992-2000
Prime for the annual US Pension Benefits Statement- worked with
Vendors,
Core Benefits and Information Systems for reporting.
. Coordinated Print and Distribution for NA Annual Benefit Enrollment
. Assisted Legal, Payroll, Information Systems and Human Resources to
ensure a smooth transition of benefits for the new acquisition Bay
Networks merger to Nortel.
. Worked with Legal, Payroll, Information Systems and Human Resources to
ensure a smooth transition of the new Pension Plans (Cash
Balance/Investor)
. Administered Benefits, Cobra
. Administered Service Bridging
. Administered Terminations
. Administered pension calculation
. Administered Union Pension Plans
. Administered Investment Plan (401k) for all US
Education NC Wesleyan College
Software Microsoft Office (PowerPoint, Excel, Word), SAP HR, PeopleSoft,
Lotus Notes, Outlook
Training Franklin Covey Seven Habits of Highly Effective People;
Effective Presentation Skills; IC Fundamentals; Handling
Conflict and Difficult Situation, Benefits/Pension CEBS
classes
REFERENCE WILL BE FURNISHED UPON REQUEST