Project Manager System

CAREER FOCUS: Health Care Information Systems Analysis/Development

EDUCATION & TRAINING:

University of Texas, Houston - Certificate/Masters in Health Informatics

(Currently enrolled)

University of East London, UK - MS Business Information Systems - July 2001

Crystal User, Houston, Texas - Crystal Reports X1 Introduction - Nov 2008

- Crystal Reports X1 Function and Formulas -

July 2009

SOFTWARE AND LANGUAGES:

Programming Languages: C, C++, PL/SQL, SQL, ABAP

Databases: Microsoft SQL Server 2000, Oracle9i, MS Access, SAP

Tools: VSS, PVCS 6, WinRunner 7

RELATED EXPERIENCE:

Harris County Community Hospital District - Houston, Texas

Contract EPIC Analyst

Feb 2010 - Present

Provided Support for Prescription printing and Troubleshoot problem/issues

for Faculty, Residents related to service request and

operational issues.

. Assisted in Nursing and Physician workflow issue i.e. encounters etc.

. Assisted in the modification, development of order sets, through the use

of Smart Sets.

. Provided Training to Faculty, support staff on system upgrades,

workflow issues, system interfaces.

. Provided Training to staff on system issues like nursing visits,

appointments, referrals, summaries.

Identified bugs in the systems during implementation at level 1 Trauma

center and community based Hospital.

University of Texas, Dental Branch - Houston, Texas

System and Applications Specialist

May 2008 - Feb 2010

Coordinated system upgrades, enhancements.

. Troubleshoot problems/issues for faculty, residents related to service

request, operational issues etc.

. Provide management reports as well as status updates on system changes.

. Developed operating procedures for tasks.

Implemented software upgrades, additions and EPR release in sub clinic.

. Identified improvements, bugs in system to patient's records committee

and vendor.

. Provide training to faculty, support staff on system upgrades, workflow

issue, system interfaces.

. Implemented web changes for the Dental Branch.

. In Charge of Implementing the first personal health records system for

the University.

. Assist in the First National Dental Research Database implementation.

. Responsible for documentation of workflows and work processes for the

EPR.

GlaxoSmithKline - London, UK Sept 2002 -

Feb 2006

System Analyst

Coordinated enhancements to enterprise wide labeling system.

. Analyzed end user requirements, bug fixes, and specified enhancements to

a number of systems ensuring compliance with the FDA.

. Implemented configuration management for multi-million dollar labeling

system.

. Responsible for authoring a number of validation deliverables such as

system requirements, design. specifications, unit test cases, system test

cases, installation plans and validation master plans relating to pack

management and production systems.

. Provided support for queries/ problems relating to the labeling system.

. Responsible for system and unit testing of bespoke systems.

. Provided SAP Interface Support for labeling system as well as

Implementing SAP system testing

Hackney Local Government - London, UK Sept

2000 - Sept 2002

Project Manager

. Management of agencies such as sub contractors to ensure timely

completion of deliverables, using pre and post inspection of work, on

site visits etc.

. Liaison between stakeholders (residents), subcontractors, central

information technology division and in-house system users (i.e.

presentation, meetings).

. Evaluated existing business processes, made recommendations for

improvement and facilitated the implementation of required changes.

OTHER EXPERIENCE:

Memorial Hermann - Houston, Texas

March 2006 - May 2008

Administrative Assistant

. Developed hospital wide inventory system.

. Entering Doctor's orders and consults.

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