Administrative Assistant Sales

Petra Gumbel

**** *. ***** ******, *******, IL **655, ***********@***.***, (312) 972 -

5209

SUMMARY OF QUALIFICATIONS

. Clerical procedures and administrative policies pertaining to office

operation and customer care

. European and US travel arrangements

. Ability to conduct effective meetings

. Supporting Executives, Expense Reports, Time Sheets, Payroll

. Knowledge of sales techniques

. Inbound and Outbound phone calls on multi-line phone system

. Leadership abilities

. Able to work independently or in a team - oriented environment

. Excellent problem solving skills

. Positive and enthusiastic attitude

. Flexible and willing to assume additional responsibilities

. Ability to prioritize and multi-task

. Data analysis skills

. Proficiency with Microsoft Office, CRM/MIS, Sales Edge, Share Point

LANGUAGES

. Fluent in English and German language, able to conduct business in both

languages

EDUCATION

. Master in Business, Economics and Management, Eberhardt Gothein Schule,

Mannheim Germany

PROFESSIONAL EXPERIENCE

. January 2009 - October 2009, Agentrics, Chicago, IL

European Sales Coordinator - Personal Executive Assistant

. Supported and optimized the utilization of European Executive Business

Development Manager.

. Managed calendar, effectiveness by scheduling, set up sales

appointments, confirmed meetings into their calendars, and by

prioritizing their activities according to the relative contribution,

those activities make.

. Specifically made sure that every available appointment slot in a

European Business Development Manager's calendar was filled with the

activity that makes the greatest possible contribution to the

organization at that point in time.

. All activities scheduled in the appropriate sequence, and all reports

and databases were kept up-to-date.

. Arrangement of all European travel - flights, train with schedule,

car, hotel and Map Quest.

. Compiled sales and marketing reports for management.

. Managed the CRM/MIS database -added and updated new contacts, recorded

notes, created and updated opportunities, exported marketing lists.

. Researched list/RSVP phone follow up.

. Maintained 100 outbound phone calls a day.

Petra Gumbel, ***********@***.***, (312) 972 - 5209, Page 2

. November 2006 - December 2008, Metro Ford, Chicago, IL

Certified New and Used Car Sales Associate - Administrative Assistant

. Responsible selling new and used vehicles at dealership gross profit,

volume and customer satisfaction standards.

. Positions included experience, strong, aggressive, prospecting,

selling and follow up.

. Determined each customer's vehicle needs by asking questions and

listening. Demonstrated new vehicles (included test drives).

. Delivered vehicles to customers.

. The delivery process ensured that the customer understood the vehicles

operating features, warranty and paperwork.

. Added a minimum of twelve new customers each month.

. Supported Management with correspondence and transcribed reports.

. July 2004 - November 2006, Signature Mortgage, Oak Forest, IL

Illinois Licensed Mortgage Loan Originator - Administrative Assistant

. Established sales objectives by forecasting and developing sales quotas

for the month.

. Developed loan pipeline through networking, cold calls and referrals.

. Took and evaluated loan applications and documentation by confirming

credit worthiness.

. Improved loan application and documentation by informing applicant of

additional requirements.

. Helped customers by answering questions, responding to request.

. Maintained customer confidence by keeping loan information confidential.

. Gathered all documentation required by lender to close the loan.

. Attend closing to insure successful completion of loan.

. Prepared interoffice memos.

. Typed reports and correspondence as needed.

. October 2001 - June 2004, Target Marketing, Chicago, IL

Sales Consultant - Administrative Assistant

. Performed functions to generate business via telephone through promotion

and sales from incoming and outgoing calls.

. Made outbound telephone calls to prospective clients from database for

qualification.

. Accepted all inbound calls, direct customers inquiries.

. Generated new clients through cold calling.

. Maintained 10 percent growth rate year-over-year.

. July 1992 - September 2001, S-B Power Tool Company, Chicago, IL

Executive Secretary

. Provided research, technological and administrative support for top-level

executives.

. Responsible for international projects, correspondences, international

travel and meetings.

. Coordinated for US and International Tradeshow arrangement, set up and

sales.

. August 1981 - March 1990, US Army, Facilities Engineer, Mannheim, Germany

Executive Administrative Assistant - Procurement Coordinator

. Provide high-level administrative support to Colonels United States Army.

. Monitored input from responsible technical personal, entered information

such as status of individual projects, date of completion, reason of

delay, cost increases.

. Reviewed incoming work orders request and distributed approved job order

requests.

. Worked together with Procurement on English /German Specifications.

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