Manogna (Manu) Devabhaktuni
****************@*****.***
SUMMARY
. 7 YEARS OF EXTENSIVE EXPERIENCE IN SOFTWARE QUALITY ASSURANCE OF
VARIOUS BUSINESS APPLICATIONS USING MERCURY TOOLS LIKE WINRUNNER,
TESTDIRECTOR, LOADRUNNER, QTP, QUALITY CENTER AND MANUAL TESTING
PARTICULARLY IN RETAIL, INSURANCE, BANKING AND TELECOM SECTORS.
. Have Familiarity and complete understanding of SQA Standards,
Procedures, Methodology, Verifications & Validations, ISO, Six Sigma
and CMM/CMMI in SDLC (Software Development Life cycle) and various
Software Testing Methodologies like Black Box Testing and White Box
Testing.
. Experienced in QA analyst and Sr.QA analyst roles as well as leading
onsite and offsite testing teams as per project.
. Involved extensively in the Functional testing, Integration testing,
Performance testing, Regression testing, Progression testing, User
Acceptance testing, Build Verification testing, System testing, Smoke
testing and Ad-hoc testing.
. Competent in the Database Testing, from designing test cases to
developing necessary SQL scripts and in developing batch programs using
Mercury TSL.
. High competence in Analysis and Design methodologies like OOAD, UML.
. Enthusiastic to learn new skills with a shorter learning curve.
. Excellent Communication, Good Work Ethics and a Team Player.
TECHNICAL SKILLS
TESTING TOOLS MERCURY WIN RUNNER, LOAD RUNNER, TEST
DIRECTOR, QUALITY CENTER & QTP 8.0
LANGUAGES DB2 SQL400, SQL*PLUS, T SQL
DATABASES ORACLE 9I/8I/7.X, DB2 UDB, DB2/400, MS SQL
SERVER, MS ACCESS 7.0
GUI ENVIRONMENTS WINDOWS, UNIX, BLUE ZONE, RUMBA
WEB TECHNOLOGIES HTML, JAVA SCRIPT, JSP, XML, ASP.NET,
BIZTALK, TIBCO
OPERATING SYSTEMS AS/400, MAINFRAMES, UNIX,
WINDOWS9X/2000/NT/XP
VERSION MANAGEMENT WINCVS, CVS, MS VISUAL SOURCESAFE
BUG TRACKING MANTIS, BUGZILLA, MERANT TRACKER
DATA MODELING TOOLS ER WIN 3.5.2
S E METHODOLOGY UML
OTHERS MS OFFICE '97 THRU 2003, MS PROJECT, MS
VISIO
ACADEMICS
BACHELOR OF TECHNOLOGY, COMPUTER SCIENCES-- JNTU, INDIA
Certifications
. ORACLE CERTIFIED DATABASE ASSOCIATE (OCA)
. ISEB (ISTQB Foundation in Software Testing Exam)
professional experience
HEALTH MARKETS, NORTH RICHLAND HILLS (TX) 08/2009- 01/2010 &
07/2006 - 01/2009
Health Insurance - Agency & Claim System
Sr. QA Analyst
Environment: ASP.Net, Mainframe, TIBCO, BizTalk, Test Director, Java,
Mercury Quality Center, MS Access, Microsoft Office, Oracle, SQL Server,
Windows NT, Clarity.
This application is a client-server application developed to perform
the claim adjudication processing through health insurance applications
that meets HIPPA rules.
Responsibilities:
. Participated in system specification meetings, analyzed user
requirements, coordinated with coders and team members.
. Involved Preparing/Executing/Reviewing of Master Test plan, Test Cases
depending up on Boundaries and test conditions.
. Performed Smoke testing/functional testing/Sanity Testing/System
Integration Testing/User Acceptance testing/compatibility testing/ad-
hoc testing/Regression / Progression/ functionality/load/stress
testing on FTP files XML files and EDI files "Online claims" and
"Manual claims".
. Performed individual testing and team testing on multiple projects and
Service Requests (Service desk tickets - Issues happening in
production).
. Performed testing on backend transactions in database using T SQL; SQL
queries and Microsoft Access Queries.
. Reported, Tracked defects, Reviewed defects and generated defect
reports using Test Director and Quality Center.
Dell Corp, Austin (TX)
01/2006 - 06/2006
Retail Markets - Product Data Catalog
Sr. QA Analyst
Environment: ASP.Net, SQL Server, Windows 2003, Mercury Quality Center.
This project is to ensure the functionality of EDMA, client-server
application of Product Configuration Engines for Dell.com after the
migration of both Retail and Wholesale Market segments.
Responsibilities:
. Participated in Business meetings, system specification meetings,
coordinated with coders and team members, involved in
releases/launches.
. Analyzed business rules and data analysis regarding after point of
sales requirement.
. Performed functional requirement analysis and
Reviewed/Modified/Executed test cases.
. Performed Functional testing; Regression testing; end-to-end testing;
Smoke testing; Compatibility testing; load testing; stress testing and
ad-hoc testing in the SIT environment.
. Had experience in leading the QA offshore team and coordinating the
testing efforts with the QA offshore team.
. Performed Back End Testing using T SQL Commands
. Reported, Tracked defects, Reviewed defects using Quality Center.
Caremark, Richardson (TX)
06/2005 - 01/2006
Pharmacy Insurance - Rx Claim System
QA Analyst
Environment: AS/400, DB2/400, PVCS Merant Tracker, WinRunner, TestDirector,
MS Office, MS VSS
This application is a client-server application developed to automate
the claims adjudication processing through pharmacy insurance application
that meets the HIPPA and FDA Rules.
Responsibilities:
. Participated in system specification meetings, analyzed user
requirements, coordinated with coders and team members.
. Prepared/ Executed/Reviewed Test Cases depending up on Boundaries and
test conditions.
. Written Scripts and also updated previously existing Scripts with
enhancements using WinRunner to automate the data extraction and data
validation for Regression / Progression testing for functionality and
performance of "Online claims" using VB claim engine.
. Extracted data from data base using SQL/400 Queries from DB2/400.
. Used MS VSS to load and Extract the Scripts, PVCS Merant Tracker
Change Dimensions to extract data and Appergio to Extract Data from Rx
Claim engine.
. Reported, Tracked defects using Test Director.
LT Solutions India Pvt Ltd, India.
05/2000 - 12/2002
QA Analyst
Environment: Java, Win Runner, Test Director, Load Runner, Oracle, Windows
98
Client: Master Card (07/2001 - 12/2002) : MasterCard International provides
interim process by providing merchant services to merchants who are set up
by their financial institutions to process their transactions via
credit/debit cards through a processing network.
Client: AT&T (05/2000 - 07/2001): The Application is designed to serve both
business and private customers by extending their services with various
telecom products
Responsibilities:
. Participated in preparing over all test plans and developing detail
test plans, test cases for the modules.
. Written WinRunner automated test scripts for functionality of existing
application and GUI testing of application after the customer's
. Written LoadRunner automated test scripts for stress and load tests to
validate the functionality of application.
. Involved in Compatibility testing, White box testing, Black box
testing, Database Testing by writing/executing SQL Queries to validate
process of transactions.
. Reported, Tracked defects, Reviewed defects and generated defect
reports.