Phyllis V. Roman
Chicago, IL 60623
***/***-**** (home phone)
***/***-**** (cell phone)
*************@*****.***
http://www.linkedin.com/in/phyllisvroman825
SUMMARY
As an experienced executive support professional, I successfully managed
complex calendars, proactive in responding and anticipating needs of busy
executives, and provided solid personal and executive support on a daily
basis.
Bank of America, Chicago, IL 2007 -
2008
Executive Assistant - Product Development
. Key contact person/Liaison
o Planned and executed departmental moves
o Organized all IT and telecommunications support issues
. Electronically managed/updated/approved
o Vacation
o Sick/time schedules
LaSalle Bank, Chicago, IL 1994 -
2007
Executive Assistant/Personal Assistant/Supervisor - Global Treasury
Management Sales
. Successfully managed and updated complex appointment schedules
o Calendar management
. Monitored incoming and outgoing email messages
o flagged messages that needed a quick resolution or response
. Compliance liaison for 110 employees
o Ensured employees completed compliance requirements on time
. Coordinated all meetings, conference calls
o Internal/external clients
. Arranged all domestic and extensive international travel
accommodations
o Prepared detailed travel itineraries and meeting logistics
. Supervised receptionist area
o Ensured front desk had proper coverage at all times
. Prepared, tracked and approved expense reports
o Reported unusual corporate card expenses
. Created/Edited
o Word and Lotus Notes documents
o PowerPoint presentations
o Excel spreadsheets
. Planned and executed all departmental moves
o Electronically inputted all equipment to be moved
o Coordinated move dates with IT, Facilities and
Telecommunications groups
. Performed other ad hoc projects as needed
o Monthly and annual budgets
o Disaster recovery plan
o Scheduled Board of Director meetings and other events
o Prepared meeting agendas and package materials
o Maintained/updated organization charts and filing system
o Prepared/handled sensitive and confidential documents
SKILLS
Microsoft Office: Word, PowerPoint, Excel, Outlook
Lotus Notes, Adobe Reader/Acrobat, Print Shop, Shorthand, Dictaphone
Typing: 80 wpm, Shorthand: 60 wpm
EDUCATION
Richard J. Daley College - currently attending
Maria High School, Diploma