Quality Assurance Project

Summary of Qualifications

Over six years of experience in creating, writing, and editing hardware and

software technical documentation.

Comprehensive knowledge of product documentation life cycles.

Thorough experience working with and extracting information from the key

teams involved in product development and documentation, including project

management, software engineers and technical support.

Experience with both marketing and technical documentation including RFPs,

product briefs, promotions, user manuals and application notes.

Professional Experience

Technical Writer, Wavelink Corporation

Salt Lake City, UT

2004 - present

As the managing technical writer for the company, responsible for all

aspects of documentation. Work with product managers to develop

documentation timelines to parallel product releases. Organize time with

engineers and quality assurance group to learn all aspects of the products

in order to create more effective, accurate, and user-geared white papers,

user manuals and online help.

Technical Writer, ClearOne Communications, Inc.

Salt Lake City, UT

2003-2004

Responsible for creating, writing and editing detailed product user

manuals, quick start guides, technical notes, application notes and product

briefs for highly technical conferencing products. Within this capacity

worked closely with engineers, project managers, editors, marketing team

members and print vendors to thoroughly learn products and then position

and produce documentation in line with company products, branding and

objectives. Organized documentation life cycles, establish documentation

and editing procedures and meet tight product release dead lines.

Proposal Writer/Coordinator, AMX International, Inc.

Salt Lake City, UT

2001-2003

Coordinated company responses to Requests for Proposals (RFP). This

required intense attention to detail in order to meet each unique

requirement for individual proposals. Also required advanced written

communication skills to present responses in a professional, orderly and

attention-grabbing format. Further, it was necessary to communicate

effectively with associates on all levels within the company in order to

obtain necessary information and with individuals from requesting company.

Met last minute deadlines and requests. Also worked with product

development team to create end user documentation for the company software.

Julia Cemer

8711 Sitka Drive Sandy, UT 84094 801-***-****

*******@*****.***

Technical Tools

Framemaker

WebWorks Publisher

QuarkXpress

Adobe Illustrator

Adobe Acrobat

Adobe Photoshop

RoboHelp

MS Word

MS Project

MS Excel

MS Powerpoint

MS Visio

MS Visual Basic .Net

HTML

PC or Macintosh

Education

B.A. English

Brigham Young University

Provo, UT

April 2001

Volunteer Work

English Tutor

Provo High School

January-April 2001

Travel Coordinator

Society for Technical Communications

October 2004

Hobbies

Reading

Running

Skiing

Gardening

Cooking

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