Human Resources Management

Jesse Roberts, PHR

**** *. **** *. ( PLEASANT GROVE, UT 84062 ( 801-***-**** (

**************@*****.***

Certified Professional in Human Resources with experience in employee

recruitment and retention, investigations, employee relations mediation,

staff and management development, conflict resolution, benefits and

compensation, HR records management, HR policies development and legal

compliance.

Professional Experience

VANGENT, INC. - SANDY, UT

Temporary contract position for the 2010 U.S. Census to staff and manage a

1200 person call center.

HR Generalist/Recruiter, December 2009 to Present

0. Filled over 250 positions in a three month time period including hard

to fill Vietnamese and Chinese language expertise positions

0. Directed and executed multiple job fairs throughout Utah to raise

awareness and increase applicant pool to over 5000 applicants

0. Served as an HR Generalist handling employee relations, performance

management, training and development, and retention planning

0. Obtained a Federal Government Security Clearance in order to work on

the U.S. Census Project.

Omniture, inc. - Orem, UT

The leader in online optimization through products and services with the

Omniture Online Marketing Suite.

HR Business Partner (Generalist), July 2008 to October 2009

0. Supported general HR needs for over 250 employees by partnering with

various functional groups to achieve key business objectives

0. Performed compensation leveling/benchmarking for base salaries, semi-

annual bonus program, merit increases, market adjustments,

promotions/demotions, and stock awards

Performed employee relations investigations and created solutions to

resolve conflicts

0. Directed employees and managers through the exit process for

terminations

Updated 40+ HR Policies and Procedures for the Online Employee Handbook

Guided functional managers to establish measurable MBOs for each employee

within their groups

Designed and implemented a new involuntary termination process

Conducted management training/coaching for newly hired and newly promoted

managers

Worked with key leadership to develop retention plans for high-performing

employees

Administered semi-annual bonuses

Developed career paths for individuals and groups of employees

Trained management in conducting annual performance reviews

0. Determined initial FLSA status for new employees and made needed

corrections for existing employees

Myriad Genetics, Inc. - Salt Lake City, UT

A Biopharmaceutical healthcare company, engaged in the development and

marketing of molecular diagnostic and therapeutic products.

HR Representative, April 2007 to July HR Intern, May 2006 to August 2006

2008

0. Recruited and staffed up to 40 exempt and non-exempt positions at a

time through e-recruiting, career fairs, employee referrals, resume

mining and networking

Prepared and presented various management and teambuilding trainings

Implemented new applicant tracking system to improve recruitment process

Designed and implemented new Performance Evaluation Form for annual reviews

Developed and implemented online New Employee Orientation Program for

remote employees

Conducted new employee orientation for onsite employees

Conducted and analyzed employee satisfaction survey

Tracked annual performance/compensation reviews

Assisted managers in deciding initial pay for new employees

Education and Certifications

UTAH VALLEY UNIVERSITY - OREM, UT

Bachelor of Arts (BA) in Business Management with HR emphasis, 2007

PHR CERTIFICATION

HRCI PHR certification, May 2008

Utah State University - Logan, UT

Masters of Science (MS) in Human Resources Management, anticipated

graduation date: December 2011

Volunteer and Related Experience

PROFESSIONAL DEVELOPMENT

0. Completed ongoing training with topics including "Creating Talent

Champions," "Driving Results Through Employee Development," and

"Improving Employee Engagement" through the HR Leadership Council and

Society for Human Resource Management (SHRM).

UTAH VALLEY UNIVERSITY MEN'S HOCKEY CLUB - President

October 2005 to August 2007

Recruited and organized volunteer staff of over 20 persons

Created and implemented campus marketing and promotion strategy

0. Supervised game day staff member with duties including scorekeeping,

operating penalty box, referee hosting, merchandise sales, security,

etc.

SECOND LANGUAGE

0. Became fluent in Portuguese through volunteer service in S o Paulo,

Brazil. 2001-2003

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