April H. Wu
408-***-**** (Mobile) ******@*****.***
Summary of Qualification
Hands on HR professional with 6+ years of progressive experience in
employee benefits, payroll, stock option administration, compensation,
recruitment, and employee relations.
Summary of accomplishments:
. Hired 80 employees within 2 years
. Maximized revenues through efficient staffing, labor cost controls, and
promotions.
. Automated stock option administration process by implementing eProsper
system
. Implemented performance review process; conducted training to managers
and employees
. Led and administrated the conversion of various benefit programs
. Led the audit effort in HR, payroll, and stock option areas including
internal control reviews
Education and Training
. M.S. in Library Science, Minor in Information Technology, Florida State
University
. B.A. in Library Science, National Taiwan University
. FRS Equity Strategies training 'Stock Plans Administration for a Private
Company'
. Department of Labor COBRA training seminar
. Holder of Security, Life & Health licenses
. 2010 Employment Law Update Seminar
. PHR Certificate in progress
Professional Experience
ITU, Sunnyvale, CA 12/2009 - Present
(Educational institute providing graduate programs in engineering and MBA)
Human Resources Manager (Supervise 2 HR staff)
. Policies/Procedures
o Initiated and developed new policies related to PTO, hiring, and
employee classifications to ensure compliance with the applicable laws
and improve efficiency.
o Developed and managed a systematic annual review process.
o Assisted Payroll Department on improving payroll process and designing
new forms to enhance accuracy and efficiency.
o Introduced new employee recognition program to increase morale and
ensure fairness.
o Reviewed and revised the Employee Handbook.
. Compensation/Benefits
o Obtain market surveys and create compensation ranges and strategies to
ensure internal equity and external competitiveness.
o Initiated and designed the benefit program and made recommendation to
the upper management for implementation.
. Employee Relations
o Manage employee relation issues and provide counseling & guidance to
the employees and managers when issues arise.
o Designed and conducted Employee Satisfaction Survey, made
recommendations to the upper management on how to improve morale based
on the outcome.
. Recruiting/Hiring
o Manage the immigration process for new hires without citizenship in
consultation with the labor attorney and ensure compliance with the
applicable laws.
o Created new procedures for recruiting, hiring, on-boarding to enhance
professionalism and internal control.
o Worked with agency to set up WFOE (Wholly Foreign Owned Enterprise) in
China to hire local workforce.
. Compliance
o Developed and conducted various employee training programs, including
New Hire Training and Non-Harassment Training.
o Converted misclassified employees/contractors.
. Evaluated and defined the job scope of all the positions within the
organization to improve productivity and ensure separation of authorities
Bridgelux, Inc. Sunnyvale, CA 9/2006 - 12/2009
(Semiconductor manufacturer for LED array and chips)
Human Resources Generalist (Supervised 1 recruiting staff)
. Recruitment/Hiring
o Successfully hired total of 80 employees worldwide within 2 years.
Regions include the U.S., France, Switzerland, Taiwan, China, Hong
Kong, and Malaysia.
o Worked with hiring managers on strategizing hiring needs, job
specification and qualification requirements.
o Effectively sourced, screened, and interviewed candidates to fulfill
hiring needs on a timely basis
o Negotiated a 20% flat fee for all external recruiters.
o Set up Rep Office/Subsidiary in France, Switzerland, Hong Kong, China,
and Malaysia.
o Worked closely with immigration attorney to process matters like
Permanent Residence application, H-1B visa application/transfer, TN
visa application/renewal.
o Hired and managed HR agencies in various jurisdictions to ensure
foreign employee contracts and benefits are in compliance with local
regulations.
. Stock Option Administration
o Automated stock option administration process by launching equity
management web tool eProsper.
o Updated and maintained monthly cap tables for financial reporting.
. Compensation Analysis
o Conducted detail compensation analysis for non-executive employees.
Create benchmark for each job rank/scope.
o Assisted to conduct executive compensation analysis. This includes
identifying appropriate compensation survey for the industry,
preparing spreadsheets for analysis and PPT presentation for
compensation committee meeting.
o Assisted with developing annual bonus program.
. Benefits
o Managed all aspects of medical, dental, vision, life, short/long term
disability insurance, 401(k) administration, including open
enrollment, online administration, claim issue reconciliation and
COBRA administration.
o Led the implementation of HSA benefit program.
. Payroll
o Managed semi monthly payroll process. Worked with ADP to resolve
issues.
o Managed monthly commission calculation and payout process.
o Registered for state withholding, unemployment, and worker's
compensation.
. Others
o Developed and conducted new hire orientation program.
o Developed various employee training programs including Safety
Programs, Sexual Harassment Prevention, IIPP.
o Managed annual performance review and employee ranking program.
o Maintained employee data in the Oracle ERP system.
o Developed various HR policies and procedures including employee
handbook, employee confidentiality policy, pay differential policy for
different shifts, hiring and termination procedure.
World Group Securities, Santa Clara, CA 2003 - 2006
Sr. Associate
. Designed and implemented group benefit programs and worked with employees
directly to solve benefit related issues
. Analyzed clients' needs and referred out or prepared quotes including
health and dental insurance
. Assisted clients on personal financial needs analysis
Apple Computer, Cupertino, CA 2000 - 2002
Data Base Analyst
. Designed and implemented PL/SQL code within the database to ensure data
consistency
. Created data model diagrams using Microsoft Visio; maintain database
documentation, technical specification, functional specification, and
other documentation as required
. Maintain and create new interfaces using PL/SQL and SQL Loader among
entities
. Lead meetings with users for discussion of functional design of
interfaces
LHS Communications, Atlanta, GA 1997 - 2000
Data Architect
. Created database High Level Designs to insure the design integrity of the
data model
. Wrote and tested database scripts per High Level Designs
. Provided support for the installation, maintenance of databases; also
provided consulting for migration of databases to other departments
Guru Software, Alpharetta, GA 1995 - 1997
. Gained 1 year worth of experience as an intern in a rigorous high quality
program that involved intensive training in PL/SQL, SQL Plus, Entity
Relationship Modeling, Function Modeling
. Finished projects of developing database application that involved the
total life cycle development of an existing company business. Oracle 8
language on the back end and Oracle Tools (Forms 5.0, Reports 3.0, and
Graphics 3.0) on the front end to design, write and optimize a wide array
of packages, stored procedures, functions, triggers, and views
Computer Skills
. Windows and Mac operating systems
. Microsoft Office Suite, Oracle ERP, SQL
. ADP, PayChex, eProsper (Equity Management tool), OnQue (COBRA Management
software)