Sales Customer Service

PAUL A. KNOPF, JR.

**** **** ***** *** 502-***-****

Louisville, KY 40299 *******@*******.***

CAREER SUMMARY

A persistent, determined and results-oriented individual that excels

in winning over clients and building long term relationships. An

established track record of success can be seen in education, sales and

business operations. Strengths include exceptional interpersonal

communication skills, unrivaled work ethic, unparallel ability to multi-

task and superior salesmanship. Professional background includes

confirmation of success in outside/inside sales, sales team management, and

recognized accomplishments in business operations.

PROFESSIONAL EXPERIENCE

HomeQuest Mortgage Network, LLC, Louisville, KY 1/2006-

3/2010

President

. Generated $77.3 million in total loan volume and $1.17 million in

total gross revenue in 2009.

. Produced over 400 loans in 2009.

. Named one of the top 10 mortgage brokers in the Louisville area in

2007 and 2008 according to Business First.

. Responsible for hiring, training, and management of 15-20 person sales

team.

. Developed and maintained multiple business relationships with lenders,

realtors, home builders and title companies.

. Supervised quality control relating to state and federal compliance

regulations.

. Created and implemented company sales practices, policies and

procedures.

. Member of the Louisville Home Builders Association, 2006-2008.

First Commonwealth Mortgage, Louisville, KY 2/2005-

1/2006

Sales Manager

. Trained and managed 7-10 person sales team.

. Placed in top 15% of sales management staff in team production, per

man average production, employee retention and company compliance.

. Consistently closed $70,000-$85,000 per month in team production

. Averaged over $10,000 monthly in per man production.

. Responsible for client relationship management.

. Assisted with compiling and executing company sales training seminars.

First Commonwealth Mortgage, Louisville, KY

8/2003-2/2005

Mortgage Banker

. Consulted with clients regarding their financing needs and implemented

a strategy to achieve those needs.

. Developed and maintained strong, trusting relationships with customers

throughout the loan process.

. Compiled over $14,000,000 in total loan production and closed over 100

loans during 2004.

. Ranked in upper fourth percentile of total yearly production among

company's mortgage bankers from 2003-2005, averaging more than $17,500

in monthly production.

. Loan officer of the month, August 2004.

. Highest Closing Percentage, March 2004.

. From 2003-2005, ranked among top 5 producers in average monthly

production among 80+ mortgage bankers.

. Lending Tree Golden Leaf Award for exceptional customer service and

number of loans closed, September 2004.

. Ranked 1st in purchase units closed during July and August, 2004.

. Golden Column Award Recipient for top 10% of producers, December 2004.

EDUCATION

Masters of Science. University of Louisville, 2002. 3.35 GPA

Bachelor of Science. University of Louisville, 1999. 3.5 GPA

Saint Xavier High School 1995, 4.0 GPA

References available upon request

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