Novis M. Gray
**** ********* **** ( Homewood, Illinois 60430 ( Phone: 708-***-**** (
Email: ********@*******.***
April 8, 2010
Dear Human Resource Representative:
As an avid Relationship Associate and Divisional Assistant I am excited to
hear about the
Admintrative Assistant position. Please review my resume, which is
enclosed for your review.
My Qualifications:
Anticipate Executives' needs, follow through on all details and tactfully
handle sensitive situations, with more than 20 years of executive level
administrative work experience in a fast pace environment.
Prepared reports; scheduled calendars, arrange meeting facilities,
developed excel spreadsheets and PowerPoint presentations.
Volunteered and handle special projects as assigned.
Handled phone inquiries within scope of role, arrange callbacks and provide
client service questions.
Demonstrated high level of administrative, organizing and planning skills
for entire Wealth Advisory Team.
I am confident that I would be able to perform with my outstanding
Administrative Executive skills working independently. If you agree that my
qualifications and passion would make me a strong addition to your team,
call me at 708-***-**** email or ********@*******.*** to set up a
meeting.
Thank you for your time, and I look forward to hearing from you.
Sincerely,
Novis M. Gray
Novis M. Gray
3234 Knollwood Lane
Homewood, Illinois 60430
********@*******.***
QUALIFICATIONS PROFILE
Performance-driven, insightful Relationship Associate and Divisional
Assistant with a proven ability to achieve and exceed all business
development and expectation goals in high-pressure environments.
. Proven leadership and team-building skills coupled with self-direction
. on projects.
. Skilled at consulting with clients to delineate and analyze their
financial inquiries.
. Comprehensive knowledge and experience in leveraging numerous clients'
. needs in variety of complex scenarios.
PROFESSIONAL EXPERIENCE
Northern Trust Company
1988 - 2009
Built a solid record of achievement and advancement through increasingly
responsible financial banking positions.
Divisional Associate (2005 - 2009)
. Telephone coverage; screen calls; take messages and distribute in a
timely and appropriate manner
. Calendar management; schedule internal/external meetings and
appointments; and coordinate conference calls
. Coordinate travel arrangements (air, hotel accommodations and ground
transportation) with travel agency; prepare detailed itineraries and
assure accuracy and timely delivery of plans tickets to travelers
. Review managers' expense reports verify expense documentation and
submit to accounting for payment
. Maintain department equipment (fax machines, copiers, printers, etc.)
. Liaison for ordering and re-orders of all office supplies
. Assist with overflow, special projects and day-to-day tasks
Key Accomplishments:
. Consistently maintained 100 percent of established production goals
managed multiple clients' accounts on a daily basis
. Recognized for outstanding professional acumen with Northern Trust
Awards 2000 - 2005
. Recognized as an outstanding team player
.
EDUCATION AND CREDENTIALS
Associate Degree, Social Psychology
University of Minnesota, Minnesota
PROFESSIONAL TRAINING:
. Leadership & Team Building
. Trained on all of Northern Trust systems
. PowerPoint
. Excel
. IMS
. ERM
. Trust Servicing