Bharti Balu
San Carlos, CA 94070
Phone: 415-***-****
Profile: Hands-on professional with experience working in an HR
environment. A results-oriented team player with strong
interpersonal and problem-solving skills that is creative,
proactive towards change, and possess a strong work ethic.
Professional Provident Credit Union, Redwood Shores, CA
Experience: Human Resources Generalist II
April 2004 - Manage the recruiting function by reviewing job descriptions, posting
Present job openings, sourcing, interviewing applicants, pre-employment testing,
background checks and conducting reference checks for all positions.
Coordinate and attend job fairs.
Administer the Employee Referral Program.
Administer and maintain HRIS database to reflect accurate and up-to-date
data. Interface with payroll.
Manage all aspects of HR operations, including generating headcount, new
hires and termination reports.
Prepare monthly turnover and headcount reports for business review
presentations.
Create ad hoc spreadsheets and presentations for the department.
Responsible for the reporting requirements such as EEO-1 Report and the
Affirmative Action Plan.
Administer all benefits programs including medical, dental, vision,
short and long term disability, life insurance, flexible spending
accounts, COBRA, and 401(k) Plan. Reconcile monthly benefits billing.
Administer workers' compensation claims and short and long term
disability claims.
Manage leaves of absence program to include FMLA/ CFRA/ PDL/ PFL/ SDI.
Manage the annual Health Fair including coordinating vendors and
internal communication.
Conduct new hire orientation.
Perform employment verifications and conduct exit interviews.
Coordinate logistics and planning for meetings and training classes.
Manage HR budget for all expenses for the department.
Assist in employee relations and coaching of frontline managers.
Administer weekly Employee Spirit Awards, coordinate monthly Events
Committee functions, participate in "Bring your Child to Work" program.
June 2001 - Campton Place Hotel, San Francisco, CA
April 2004 Human Resources Coordinator
Administered rollout of new policies, procedures and programs and
employee handbook.
Updated forms and policies to ensure compliance with California Labor
Law, communicated policy changes to employees, maintained EDD reporting,
I-9 documentation and EEOC reporting.
Updated and maintained job descriptions
Interviewed all potential candidates for all open positions, completed
background screening, extended and negotiated offers.
Administered employee benefits including open enrollment, monthly
eligibility, correspondence with insurance carriers and employees.
Conducted new hire orientation and ensured paperwork was correctly
updated with new hire information.
Reconciled and resolved billing/invoicing issues.
Rolled out, administered and analyzed the Employee Opinion Surveys.
Maintained confidential personnel files.
Assisted with Employee Events.
February 1999 Optical Underground / Dr. Brandon Butler, San Francisco, CA
- Assistant Manager
June 2001 Analyzed reconciliation on past due accounts while working independently.
Compiled and processed medical insurance.
Reviewed, organized and maintained medical invoices.
Compiled and processed medical insurance.
Reviewed, processed, and reconciled medical invoices.
Updated, organized and maintained patients records.
Maintained department filing and archiving files, performed data entry and
basic clerical support.
Recruited and trained all new employees.
Responsible for the smooth operation of the office.
March 1997 - Total Renal Care, San Francisco, CA
August 1998 Medical Administrative Assistant
Compiled, reviewed, and processed medical and pharmaceutical invoices.
Provided back-up support to the operator/receptionist.
Processed all paperwork for new admitting and discharging patients.
Provided administrative support to travel nurse to coordinate travel
schedule and arrangements for patients.
Extensive updating of medical and patient information into the Access
database.
Prepared detailed reports for facility administrator, nurse, doctors, and
corporate office.
March 1996 - City Contacts Optometry, San Francisco, CA
February 1997 Medical Receptionist
Developed and maintained medical files and patient confidentiality.
Processed and maintained all in coming and out going inventory for
designer frames, contact lenses, and medical supplies.
Trained patients on proper usage of contact lenses and related products.
Assisted patients with selection and styling of designer frames.
Education: Bachelor of Science in Business Administration
concentration in Human Resource Management
San Francisco State University, San Francisco, CA
Computer Skills: Microsoft Word, Outlook, Power Point, & Excel, Windows
98, Lotus Notes, ABRA (HRIS software).
References: Available upon request.